Fly Business Reviews 

750
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated travel agents are incredibly patient, highly knowledgeable, and exceptionally helpful in tailoring complex travel itineraries to personal preferences. Consumers also deeply appreciate the remarkably competitive prices and the exceptionally smooth booking process that consistently save both precious time and substantial money on international trips. Some reviewers were not happy with unexpected details or hidden extra costs emerging shortly after completing their online transactions. A few people also experienced considerable stress regarding communication gaps and unusual initial booking practices before everything was successfully resolved.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that agents are fast to respond, helpful, and patient... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and reasonable... See more

Booking process

Reviewers express high satisfaction and delight with the booking process, highlighting smooth and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with ev... See more

Company replied

Rated 5 out of 5 stars

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not un... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

750 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(750)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our original flight to JRO was canceled…

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the same amount of money. He is a very impressive gentlemen.

25 June 2026
Fly Business logo

Reply from Fly Business

Thank you for sharing your experience. We’re glad Melvin acted quickly when your original flight was canceled and helped find a better solution for your trip. We truly appreciate your kind words and are happy he could make a stressful situation much easier.

Rated 5 out of 5 stars

Agent came back quickly with a good…

Agent came back quickly with a good option, everything was quickly booked. Easy to work with.

17 June 2026
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Reply from Fly Business

Hi Mark, thank you for your feedback. We’re glad everything was handled quickly and easily. We truly appreciate the opportunity to help.

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Good prices

17 June 2026
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Reply from Fly Business

Hi Jeni, thank you for your feedback. We’re glad the process was simple. We truly appreciate the opportunity to assist.

Rated 4 out of 5 stars

Doug was very helpful but we had…

Doug was very helpful but we had several issues on our part.

23 June 2026
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Reply from Fly Business

Hi Vicki, thank you for your feedback. We’re glad Doug was able to support you through the process. We appreciate your patience and the opportunity to assist you.

Rated 4 out of 5 stars

Michael Bennington was very helpful and Patient.

Michael benington behaved fine until i paid to buy the ticket.
He did not send me a hard copy of my business class ticket, as he repeatedly promised me. This is where the true integrity of the agent comes. Promising until the payment. And then going against his promise.
If this is how your company does business i may not come back to you for future bookings. In fact in December of 2026 i would need at least three tickets all business to india and back.
Would you ask Michael to live up to his word.
Thanks
George mampara
201 694 3434(c)

21 June 2026
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Reply from Fly Business

Hi George, thank you for your feedback and rating. We’re happy to hear that Michael took the time to assist you with care and patience. We truly appreciate the opportunity to help and hope to make your next experience a five-star one.

Rated 5 out of 5 stars

Jeff a man of wisdom

It was a fantastic experience Jeff was very knowledgeable and kind very patient with an old man I had questions and he had answers he was very diligent and his response was Swift he feels like a kind soul

22 June 2026
Unprompted review
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Reply from Fly Business

Hi Mark, thank you so much for sharing this. We’re delighted to hear that Jeff made you feel well taken care of and answered everything with patience and care. Your kind words mean a lot, and we truly appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Ian Hartmann worked tirelessly to…

Ian Hartmann worked tirelessly to propose options and maintained contact throughout. Very impressed.

20 June 2026
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Reply from Fly Business

Thank you for your wonderful feedback. We’re glad Ian stayed attentive, kept you informed, and presented options that worked for you. We truly appreciate your kind words and are happy to hear you had such a positive experience.

Rated 5 out of 5 stars

Travis Edwards seems very hard working…

Travis Edwards seems very hard working to deliver my targeted priced ticket. He seems very professional and trustworthy… hope he delivers to the end.

20 June 2026
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Reply from Fly Business

Hi Lucia, thank you for sharing your feedback. We’re glad to hear that Travis has made a strong impression so far and is working hard to find the right option for you. We appreciate your trust and hope to make the rest of the process just as positive.

Rated 5 out of 5 stars

A patient rep who worked with two…

A patient rep who worked with two elderly people (that would be us). This is our first time in booking travel with this company and he made the experience pleasurable. Thanks so much!

20 June 2026
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Reply from Fly Business

Hi Timothy, thank you so much for your kind note. We’re happy to hear that your first experience with us felt easy and comfortable. It was our pleasure to assist you, and we truly appreciate the opportunity to help with your travel plans.

Rated 4 out of 5 stars

We booked with this organization for…

We booked with this organization for the first time. So far, the savings look good and the flights meet our criteria. The only minor issue on our end was that it was sometimes difficult to understand the agent due to his accent.

20 June 2026
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Reply from Fly Business

Hi Frank, thank you for choosing us for your first booking and for sharing your honest feedback. We’re glad the itinerary matched what you were looking for and that the savings were worthwhile. We also appreciate your note about communication and will keep working to make every step as clear and comfortable as possible.

Rated 5 out of 5 stars

Service

Service, staff and the booking process
Cayden was great on all aspects

20 June 2026
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Reply from Fly Business

Hi Evrard, thank you for your kind feedback. We’re happy to hear that Cayden made your experience smooth from start to finish. We truly appreciate your trust and hope to assist you again soon.

Rated 5 out of 5 stars

Harry Wilson was excellent as our…

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies who outright tried to reel you in to buy and then comes the hidden xtras that adds up to almost a regular fair. Fly Business was true and honest. We saved thousands on our Europe trip thanks to Harry and Fly Business. Always do your research online and look into the reviews and BBB. Lots of scams out here. Lastly, the agent is a phone call away no matter what time you call. Highly recommend them.

19 June 2026
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Reply from Fly Business

Hi Sam, thank you for your thoughtful review. We’re glad Harry was able to guide you clearly, help you find a great business class fare, and make the process feel honest and easy. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Mario Rossi is amazing

Mario Rossi is amazing. He is our go to person now for our whole agency.

19 June 2026
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Reply from Fly Business

Hi Martha, thank you so much for sharing this. We’re thrilled to know that Mario has become someone your agency can count on. We truly appreciate your trust and look forward to continuing to support your team.

Rated 5 out of 5 stars

Bradly was very professional

Bradly was very professional, very pleasant and very knowledgeable

12 June 2026
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Reply from Fly Business

Hi Arlette, thank you for your lovely feedback. We’re delighted to hear that Bradly made such a positive impression and provided you with the level of care and expertise we always aim for. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Consistently great and reliable…

Consistently great and reliable service from Eric Zimmerman

18 June 2026
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Reply from Fly Business

Hi Malcolm, thank you for sharing this. It means a lot to know that Eric has earned your confidence over time. We’re grateful for the chance to support your travel needs and will be happy to help whenever you need us again.

Rated 5 out of 5 stars

Excellent Service

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air travel. He saved me a lot of money and time.

17 June 2026
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Reply from Fly Business

Hi Paula, thank you so much for your kind words. We’re thrilled to hear that Marcus took great care of you and made the process smooth from start to finish. We truly appreciate your recommendation and are glad we could help save you both time and money on your business travel.

Rated 4 out of 5 stars

Rethink

I wrote a negative review last week and I think, and hope it needs an update. Our agent has been more quickly responsive in the last 2 days and perhaps I was too hasty in being very negative. The savings on the tickets is good and we would like to continue positively with our thoughts.

12 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Mary, thank you for sharing this update. We really appreciate your honesty and are happy to hear that things have started moving in a better direction. It’s great to know that our team has been able to assist more effectively recently, and we’re grateful for the opportunity to keep working with you on a positive note.

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