Fly Business Reviews 

957
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated travel agents for being exceptionally patient, helpful, and responsive when arranging complex international itineraries and managing unexpected ticket changes. Consumers also deeply appreciate securing great deals, noting that professionals help them find significantly lower prices and save substantial amounts of money on premium flights. However, some people mentioned unexpected extra charges, hidden costs, and unclear pricing details within the booking system. A few reviewers were also dissatisfied with receiving inferior seating arrangements compared to what was paid for, or experiencing poor support during travel disruptions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional dedication and helpfulness.... See more

Service

Customers consistently note positive experiences with service, frequently praising professional advisors who... See more

Customer service

People report positive experiences with customer service, noting that representatives maintain constant... See more

Price

Reviewers mention positive feedback about price, noting that they saved thousands of dollars on flights... See more

Booking process

Customers had positive experiences with booking process, frequently praising helpful agents who made securing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a business class seat at a reasonable price, and Victor at Fly Business provided me with several options -- one of which was perfect! His quick responses to my questions by phone and email we... See more

Company replied

Rated 5 out of 5 stars

Your agent MAYA STAN is excellent. She is patient, understanding, knowledgeable and above all dedicated. Provided you supply her with exactly what you want, she will work tirelessly to find alte... See more

Company replied

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

957 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(957)

562 reviews in the last 12 months

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Rated 5 out of 5 stars

Bradley Hale is Fantastic

Bradley Hale is Fantastic! He took all the time I needed to make my final decision. He was so courteous, professional, and knowledgable. I may not fly business class again but if I do, I'll surely reach out to him again.

1 October 2026
Fly Business logo

Reply from Fly Business

Hi Caryn, thank you for sharing this! We’re glad Bradley gave you the time, guidance, and care needed to feel comfortable with your decision. He’ll be happy to help again whenever you need him.

Rated 5 out of 5 stars

Dedicated customer representative

Dedicated customer representative. I was very comfortable since the company has an A+ BBB rating. Unfortunately, there are a lot of scams out there, so the BBB rating is very important

24 September 2026
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Reply from Fly Business

Thank you for sharing this! We’re glad our representative made you feel comfortable and well supported. Trust matters, especially with travel planning, and we appreciate the confidence you placed in us.

Rated 5 out of 5 stars

Aiden was simply awesome

23 September 2026
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Reply from Fly Business

Hi Ed, thank you for sharing this! We’re glad Aidan made such a great impression.

Rated 5 out of 5 stars

Great service provided by Carter Morris…

Great service provided by Carter Morris given we had a complicated itinerary with very inflexible date options. He was patient through through and made sure we got what we were looking for.

Thank You.

30 September 2026
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Reply from Fly Business

Hi Kajal, thank you for sharing this! We’re glad Carter stayed patient with your complicated itinerary and helped find an option that matched what you needed.

Rated 5 out of 5 stars

Lightning fast

Lightning fast, polite help with a question!

30 September 2026
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Reply from Fly Business

Hi Becky, thank you for sharing this! We’re glad you received quick, polite help with your question.

Rated 5 out of 5 stars

Ian provided outstanding service

Ian provided outstanding service and truly went above and beyond to secure the best possible flights and fare for us. He carefully explained the risks associated with some alternative booking options without ever criticizing his competition. His approach was honest, respectful, and focused entirely on helping us avoid potential problems. I really appreciated his professionalism and guidance.

28 September 2026
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Reply from Fly Business

Hi Louis, thank you for sharing this! We’re glad Ian guided you with honesty and care, while helping you find the best flight option for your trip.

Rated 5 out of 5 stars

KATELYN BLOOM TOP SHELF

KATELYN BLOOM She did alot in helping me get what i needed. She is what i call TOP SHELF....thanks again Katelyn for all your help

28 September 2026
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Reply from Fly Business

Hi Vernon, thank you for sharing this! We’re glad Katelyn went the extra mile to help you get what you needed. She’ll truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent customer service

Excellent communication and customer service by Jeff Green

20 September 2026
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Reply from Fly Business

Hi Elisabeth, thank you for sharing this! We’re glad Jeff provided excellent communication and customer service.

Rated 5 out of 5 stars

very helpful booking agent

very helpful booking agent

18 September 2026
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Reply from Fly Business

Hi Calvin, thank you for sharing this! We’re glad our booking agent was helpful and made the process easier for you.

Rated 5 out of 5 stars

This was a great experience as I will recommend this to everyone who travel in any class. Specially Business Class

This was a great experience as I could not believe in the first place that this is too good to be true but it is.
Although, I did not get the price for the business class as advertised but that's normal. The bottom line is I have saved over $1,150.00 then airlines and other travel agents advertised fare.
Really happy to work with AVA Benson

24 September 2026
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Reply from Fly Business

Thank you for sharing this! We’re glad Ava made the experience feel trustworthy and helped you find real savings compared to other options. We’re happy you had such a positive experience.

Rated 5 out of 5 stars

Exceptional Service

This was a new experience for us to use Fly Business and the travel agent assigned to us: Cayden Downton was truly exceptional. Service and advice was perfect and we will definitely use this company again due to Cayden. It was a great experience. I don't usually give 5 star reviews but this one was truly deserved.

2 September 2026
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Reply from Fly Business

Hi Thomas, thank you for giving Fly Business a try! We’re so glad Cayden made your first experience feel easy and well worth it. We truly appreciate your kind words and the 5-star feedback.

Rated 5 out of 5 stars

Tanner was my agent

Tanner was my agent. He was excellent. Went above and beyond my expectations. I would recommend him to anyone. The prices are high, but that’s not his fault.😂 It’s just so expensive to travel by any means you choose. Tanner worked diligently to get the price down. I recommend him to everyone!

22 September 2026
Unprompted review
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Reply from Fly Business

Hi Bob, thank you for sharing this! We’re glad Tanner worked hard to find the best possible option and made such a great impression. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Wayne Collin’s is an excellent agent…

Wayne Collin’s is an excellent agent trying make sure our needs were met. He is kind and helpful in his approach.

23 September 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Ron, thank you for sharing this! We’re glad Wayne took such a kind and helpful approach while making sure your travel needs were taken care of.

Rated 5 out of 5 stars

Japan Business Flight Deal!!

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California airports. I ended up settling on non-stop flying ANA outbound and returning on United. The price was lower than my searches showed. My sister told me that I should get a price quote before deciding to book on my own. Glad I did!

17 September 2026
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Reply from Fly Business

Hi Marie, thank you for sharing this! We’re glad Justin reached out quickly, compared different airport options, and helped you find a better choice for your Tokyo trip.

Rated 5 out of 5 stars

Great staff and service

There is a lot of backwards and forwards calls that have to occur when using the service however, in the long run, it is worth it due to the savings 1 can achieve. I think what the company does well is they have customer service reps who are able to maintain their professionalism, even when customers may be inpatient as I did because of the multiple phone calls and then it was reported that a flight had been canceled and so we had to start over with a new transaction. Now that I understand better, how the process works. I will certainly use them again I have four or five more trips that I am planning over the next two years to go to Africa and I will certainly be utilizing this service. A special call out to my associate Kunika Sharma who was extremely patient and accommodating.

21 September 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Jenny, thank you for sharing this thoughtful feedback! We’re glad the process became clearer along the way and that Kunika stayed patient, professional, and supportive throughout. We truly appreciate your trust and would be happy to help with your future trips.

Rated 5 out of 5 stars

Knowledgeable agent makes the difference

Mr. Collins was determined and conscientious about getting us the best price on the chosen dates.

23 September 2026
Fly Business logo

Reply from Fly Business

Hi Ron, thank you for sharing this! We’re glad Mr. Collins worked hard to find the best option for your chosen travel dates.

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