Fly Business Reviews 

752
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated travel agents are incredibly patient, highly knowledgeable, and exceptionally helpful in tailoring complex travel itineraries to personal preferences. Consumers also deeply appreciate the remarkably competitive prices and the exceptionally smooth booking process that consistently save both precious time and substantial money on international trips. Some reviewers were not happy with unexpected details or hidden extra costs emerging shortly after completing their online transactions. A few people also experienced considerable stress regarding communication gaps and unusual initial booking practices before everything was successfully resolved.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting that agents are exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that agents are fast to respond, helpful, and patient... See more

Customer service

People report positive experiences with customer service, highlighting agents who are patient, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and reasonable... See more

Booking process

Reviewers express high satisfaction and delight with the booking process, highlighting smooth and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with ev... See more

Company replied

Rated 5 out of 5 stars

Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not un... See more

Company replied

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

I have booked flights with Johnny a few times so I sent an email to him explaining what I wanted this time. He responded quickly and suggested flights that would meet my needs. I asked if he could f... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

752 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(752)

416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Rethink

I wrote a negative review last week and I think, and hope it needs an update. Our agent has been more quickly responsive in the last 2 days and perhaps I was too hasty in being very negative. The savings on the tickets is good and we would like to continue positively with our thoughts.

12 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Mary, thank you for sharing this update. We really appreciate your honesty and are happy to hear that things have started moving in a better direction. It’s great to know that our team has been able to assist more effectively recently, and we’re grateful for the opportunity to keep working with you on a positive note.

Rated 5 out of 5 stars

Grate agent

Grate agent. AAA service

16 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Yuri, thanks for sharing this! We’re happy to hear you were pleased with the service and had such a positive experience.

Rated 5 out of 5 stars

nate was very helpful and guided me all…

nate was very helpful and guided me all the way on filling the form and answered all my questions.

16 June 2026
Fly Business logo

Reply from Fly Business

Hi Clifford, thank you for your feedback! We’re glad Nate was helpful and answered all your questions along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Good communications and clear…

Good communications and clear explanations to my questions.

15 June 2026
Fly Business logo

Reply from Fly Business

Hi Sam, thank you for your feedback! We’re glad the communication was clear and your questions were explained well. We truly appreciate your support.

Rated 5 out of 5 stars

Travis was very fast and helpful

Travis was very fast and helpful. He reviewed all of the details on the phone with me. I can’t imagine having any better service for arranging my business class flights.
Paul

14 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Paul, thank you for your kind words! We’re glad Travis was quick, helpful, and took the time to go through all the details with you. We truly appreciate your feedback.

Rated 5 out of 5 stars

He Gave Me Space… and Somehow Sold Me Premium Economy!

Carter Morris was a pleasure to work with. He has a natural ability to build an instant connection and make you feel comfortable from the start.

What I appreciated most was that he never pressured me or overwhelmed me with calls. He gave me the space and time to make my decision while always being available when needed. I never felt rushed or subjected to a hard sales pitch.

Carter delivered on every promise and even went out of his way after work hours to ensure a smooth experience. In fact, I chose to book Premium Economy over Economy largely because of the trust and confidence he inspired.

A true asset to the FlyBusiness team—I would happily recommend Carter to anyone looking for exceptional service.

14 June 2026
Fly Business logo

Reply from Fly Business

Thank you for the kind words! We’re glad Carter made the process comfortable, pressure free, and easy from start to finish. It’s great to hear he earned your trust, and we truly appreciate your recommendation.

Rated 4 out of 5 stars

Be aware your ticket has extra flights…

Be aware your ticket has extra flights attached to it.

6 June 2026
Fly Business logo

Reply from Fly Business

Hi Diane, thank you for your feedback. We understand how added flight segments can feel confusing at first. In some cases, these routing options are used to help unlock a better overall fare, and we always aim to make the itinerary clear before booking. We appreciate your patience and are glad we could help with your trip.

Rated 4 out of 5 stars

Michael Bennington excellent job

Michael Bennington excellent job
He was very patient since my spouse was not deciding which way to go. Took time to convince him. Finally done booking never flew Scandinavian airline will rate I after the trip .

13 June 2026
Fly Business logo

Reply from Fly Business

Hi Urmila, thank you for sharing this! We’re glad Michael was patient throughout the decision process and helped get everything booked smoothly. We hope your trip goes well and appreciate your trust.

Rated 5 out of 5 stars

Logan excellent to work with.

Logan checked flight options and secured a fair deal for our trip to Romel Excellent to work with.

10 June 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Logan helped find a fair deal and made the process smooth for your trip. We truly appreciate your support.

Rated 5 out of 5 stars

Adam was so helpful

Adam was so helpful! First time I’ve used this. Wouldn’t hesitate to do it again! Awesome service!

10 June 2026
Fly Business logo

Reply from Fly Business

Hi Claudia, thank you for your feedback! We’re glad Adam made your first experience such a positive one. We truly appreciate your trust and would be happy to help again.

Rated 2 out of 5 stars

Details emerged after our booking that…

Details emerged after our booking that should have been disclosed before we sent payment

13 May 2026
Fly Business logo

Reply from Fly Business

Hi Arthur, thank you for your feedback. We’re sorry this felt unclear after booking. Flight schedules can change often, and our support team continues to monitor updates closer to departure so we can help when changes are confirmed. We understand your concern and appreciate you sharing it with us.

Rated 5 out of 5 stars

Kira was great

Kira was very helpful and got out seats, dog, etc booked without a hitch highly recommend

31 May 2026
Fly Business logo

Reply from Fly Business

Hi Marilyn, thank you for your feedback! We’re glad Kira helped get all the details sorted smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Redponsiveness

Fast responses, fair prices, good communication.,

5 June 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience with quick communication and good value. We truly appreciate your support.

Rated 5 out of 5 stars

Justin was so wonderful throughout the…

Justin was so wonderful throughout the process…he found us a great price and helped to schedule the trip of a lifetime!

5 June 2026
Fly Business logo

Reply from Fly Business

Thank you, Dawn! We’re so happy Justin was able to make the process smooth, find you a great price, and help plan such a special trip. We truly appreciate your kind words!

Rated 5 out of 5 stars

Hugo is amazing and so patient

Hugo is amazing and so patient. I’ve used him to book a flight and make some pretty challenging changes and he’s done a wonderful job. Highly recommend.

3 June 2026
Fly Business logo

Reply from Fly Business

Thank you, Danielle! We’re so glad Hugo was able to help with your booking and handle those challenging changes with patience and care. We truly appreciate your recommendation and your kind words!

Rated 5 out of 5 stars

My sales agent, Ron, was amazing

My sales agent was amazing. His name is Ron Clark and he was so very patient. We've been working on my tickets since last week and throughout the process he was always engaged and very patient.
The booking link, when using and non US card is VERY difficult. I couldn't get my cards to go through and he was patient enough to walk me through various options. Finally, it worked.

2 June 2026
Fly Business logo

Reply from Fly Business

Thank you, Brenda! We’re so glad Ron Clark was able to help and make the process easier for you. We know booking with a non-US card can be frustrating, we are working to make the process easies, so it’s great to hear Ron stayed patient and found a solution. We truly appreciate your kind words!

Rated 5 out of 5 stars

Sophia is an excellent agent

Sophia is an excellent agent - so responsive, so forthcoming with ideas and flight options, so helpful with resolving flight hiccups, very attentive, engaging and pleasant to speak with.

2 June 2026
Fly Business logo

Reply from Fly Business

Thank you so much, Abie! We’re glad Sophia was able to provide responsive, thoughtful support and offer helpful flight options along the way.
We truly appreciate your kind words and are happy to hear she made the experience so pleasant.

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