Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting their ability to find better flight options and prices. The service is frequently described as excellent, with many appreciating the efficiency, responsiveness, and personalized approach in handling complex travel arrangements. People are particularly impressed with the significantly lower prices for business class flights compared to other agencies, often saving hundreds of dollars. The booking process is generally smooth, with clear instructions and helpful tips provided by agents, making it convenient for customers. However, some people mentioned issues with hidden costs and high-pressure sales tactics for insurance. A few other people also felt that the booking link was difficult to use with non-US cards and that customer service response times could be slow, with some experiencing long hold times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and extensive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, trustworthiness,... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received better... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents who are helpful,... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel agent

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Chris made my experience excellent

Chris made my experience excellent. I never felt pressured just well informed every step of the way. Chris followed up appropriately and when it was convenient for me. If I am ever in a position to provide referrals to Chris and Fly Business, I will happily provide his contact information and know that my friends and family are in knowledgeable, professional and capable hands.

29 April 2026
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Reply from Fly Business

Hi Constance, thank you for sharing this! We’re really glad you felt comfortable and well supported throughout the process. It means a lot that you’d trust us with referrals, we truly appreciate it!

Rated 5 out of 5 stars

Superior service!

I have high standards and know what I want and Fly Business delivered! I worked with Hugo who was very patient with me and is helpful even after the purchase with making sure all details are met with precision. I couldn’t be happier and have already started spreading the word to family and friends about my experience!

29 April 2026
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Reply from Fly Business

Hi, thank you so much for sharing this! We’re really glad everything worked out just the way you wanted and that you felt supported every step of the way. It means a lot that you’re recommending us to others!

Rated 5 out of 5 stars

They got me the flight I wanted very…

They got me the flight I wanted very quickly at a reasonable price.

20 April 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad everything came together quickly and worked out well for your trip. We truly appreciate your support!

Rated 5 out of 5 stars

Eric did an excellent job trying to…

Eric did an excellent job trying to find a trip and air fare . Patient and professional

23 April 2026
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Reply from Fly Business

Hi Birte, thank you for your feedback! We’re glad you had a smooth and positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Attention to detail and prompt…

Attention to detail and prompt response. Contact communication by agent Kevin.

23 April 2026
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Reply from Fly Business

Hi Anthony, thank you for your feedback! We’re glad everything was handled with care and efficiency. We truly appreciate your support!

Rated 5 out of 5 stars

Chris was great

Chris was great! Super helpful, responded quickly, and pleasant to work with!

24 April 2026
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Reply from Fly Business

Thank you for your kind words. We’re glad Chris was able to help and make the experience smooth and pleasant for you. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Thank you, Basil. We’re glad you appreciated the service. We’re here anytime you need assistance again.

Rated 5 out of 5 stars

Ethan was very responsive and I did not…

Ethan was very responsive and I did not feel pressured to do anything. He made it about my decisions and just provided the necessary options. Well done!

22 April 2026
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Reply from Fly Business

Thank you, Errol. We’re really glad to hear Ethan made the experience comfortable and focused on your needs without any pressure. Providing clear options and letting you decide is exactly what we aim for. We appreciate your feedback and are here anytime you need us again.

Rated 5 out of 5 stars

Very prompt service

22 April 2026
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Reply from Fly Business

Thank you, Bankim. We’re glad you were happy with the prompt service. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Good experience


Good responsiveness and follow up

14 April 2026
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Reply from Fly Business

Thank you, Daniel. We’re glad you had a good experience and that our responsiveness and follow-up met your expectations. We appreciate your support and are here anytime you need us again.

Rated 5 out of 5 stars

Ella was great

Ella was great, and the ticket pricing was the lowest of all the competition. I purchased tickets in April for flights in July, this service was easy and best pricing for Business class from USA to Switzerland.

22 April 2026
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Reply from Fly Business

Thank you, Brian. We’re glad Ella was able to help you secure the best pricing and make the process easy. Wishing you a smooth and enjoyable trip to Switzerland, and we’re here anytime you need assistance again.

Rated 5 out of 5 stars

Ava was patient and understanding…

Ava was patient and understanding during the booking process.

20 April 2026
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Reply from Fly Business

Hi Kathleen, thank you for your feedback! We’re glad you felt supported throughout the process. We truly appreciate your kind words!

Rated 5 out of 5 stars

Chris was very good

18 April 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad you had a positive experience and truly appreciate your support.

Rated 5 out of 5 stars

Anthony was not pushy

Anthony was not pushy, listened to us and got us the flights we needed. We have been with other groups similar to yours, but Anthony made your company our future provider for our travel.

10 April 2026
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Reply from Fly Business

Hi Fran, thank you for your feedback! We’re glad you had a comfortable and positive experience, and it means a lot to have earned your trust for future travel.

Rated 5 out of 5 stars

Good customer service and follow…

Good customer service and follow through.

10 April 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience and felt well supported throughout. We truly appreciate your support!

Rated 5 out of 5 stars

Oliver was able to provide different…

Oliver was able to provide different options for my airline reservation flying in Business Class in a very timely fashion.

15 April 2026
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Reply from Fly Business

Hi Richard, thank you for your feedback! We’re glad everything was handled efficiently and that you had a smooth experience. We truly appreciate your support!

Rated 5 out of 5 stars

was very good esperienze i can…

was very good esperienze i can reccomende ron and the co.

15 April 2026
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Reply from Fly Business

Hi Vincent, we really appreciate you sharing this! It’s great to hear everything went smoothly, and your support means a lot to us.

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