Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Doctor referral service
  2. also in
  3. Dental clinic
  4. Medical Group
  5. Plastic surgery clinic
  6. Travel agent
  7. Weight-Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

I was very happy with my experience…

I was very happy with my experience with Alexandra.

She is a warm and caring person who helped me through the process beginning to end.

All the logistics and admin was easy and she replied quickly to any queries I had.

She is very professional and an asset to the team.

21 September 2026
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Reply from Flymedi

Dear Clare,

Thank you so much for your lovely feedback. We’re delighted to hear that Alexandra supported you from beginning to end and made the logistics and organization of your journey feel easy and smooth.

Your kind words about her care, responsiveness, and professionalism mean a lot to us. We’ll be very happy to share your feedback with Alexandra.

Thank you for trusting Flymedi!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Absolutely amazing experience….

Absolutely amazing experience….. Suleyman has answered all my questions and put me at ease! Getting excited about my procedure now (and a little nervous)

Thankyou so much for
Diane

12 September 2026
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Reply from Flymedi

Dear Diane,

Thank you so much for your lovely feedback! We’re very happy to hear that Süleyman has been there to answer your questions and help you feel more at ease while preparing for your procedure.

It’s completely understandable to feel both excited and a little nervous. Thank you for trusting Flymedi, and we’ll be here to support you throughout the next steps.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Really kind

Really kind , good service

15 September 2026
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Reply from Flymedi

Dear David,

Thank you so much for your kind feedback! We’re very happy to hear that you were pleased with the service and had a positive experience with our team.

Thank you for trusting Flymedi. We truly appreciate your support!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

“Great experience with Flymedi

“Great experience with Flymedi! Everything was well organized, the staff were friendly and professional, and I felt well taken care of throughout the whole process. Highly recommend!”

11 September 2026
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Reply from Flymedi

Dear Igor,

Thank you so much for your kind feedback! We’re delighted to hear that everything felt well organized and that you felt supported and well cared for throughout the entire process.

Thank you for trusting Flymedi and for your recommendation. We wish you all the best!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

ANA-MARIA CALINESCU, YOU DID IT AGAIN!!

Ana-Maria Calinescu, you did it again!!
I needed a procedure done and contacted Ana-Maria again. Thanks to her ability to communicate between me and the brilliant Dr. Hakki, the procedure ended up to be unnecessary. I ended up needing a totally different procedure.
I can't thank Ana-Maria enough for everything she's done!!
SHE IS STILL THE 🌟 OF FLYMEDI

7 May 2026
Unprompted review
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Reply from Flymedi

Dear F.W.,

Thank you so much for choosing Flymedi once again for your treatment. We’re delighted to hear that Ana-Maria was there to support you throughout the process and helped coordinate the communication with Dr. Hakki.

It means a great deal to us that you trusted our team again for your care. We’ll be very happy to share your wonderful words with Ana-Maria.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I think Maria has the patience of an…

I think Maria has the patience of an angel die to the problems I e had and she was still there for me

8 September 2026
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Reply from Flymedi

Dear Stephen,

Thank you so much for your kind words. We’re very happy to hear that Maria was there for you throughout the challenges you experienced and supported you with patience and care.

We’ll be sure to share your lovely feedback with her. Thank you for trusting Flymedi!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Always a solid 5-star experience

This is my third time since 2023 in having used FlyMedi to book a cosmetic procedure in Istanbul as an international patient (from Canada). All three of my experiences with FlyMedi have been fantastic. I am providing my thoughts on my most recent trip (August 2026).

My consultation process with Yagmur via WhatsApp was so easy. I commend Yagmur for her quick response times despite the 6-hour time difference, and for her patience. I never felt pressured at all into making a decision and she always provided me with detailed anwers to my questions. Once I was ready to book my procedure and had decided on the surgeon to book with, Yagmur was super efficient in getting this all done. She was fantastic in coordinating my hotel booking and my airport transfer such that is was all seamless on the day of my arrival in Istanbul.

A couple of days before my scheduled arrival in Istanbul, I was contacted by Aysenur who would be my FlyMedi contact during my stay in Istanbul. Aysenur was lovely to interact with. She was very good at communicating my hotel pickup times and was always early any time we were to meet. She was with me at the hospital the morning of my surgery and helped me to get settled in to my hospital room. I was at the Orion Cerrahi.

In terms of the procedure itself (BFT), I cannot speak highly enough of my surgeon (Dr. Jale Ozdemir) and her team. I took comfort in Dr. Ozdemir's gentle nature when I met her and was not nervous at all knowing she would be performing my procedure. My procedure went smoothly. What I really appreciated was the level of attention I received from her and her staff post-op. They came to check on me regularly (shortly after I was back in my hospital room and awake, again later in the evening and then once in the morning before I was to be discharged). I did not receive this amount of attention from the other surgeons when I had undergone my two previous procedures in 2023 and 2024. Also, the results exceeded my expectations and I am truly grateful to Dr. Ozdemir for her skills as a surgeon.

I am now back in Canada and it has been just over 2 weeks since my procedure. My recovery continues to go smoothly with no complications.

The full-service packages that FlyMedi offer are really amazing and of great value for the procedure I booked. I say this because I had done some research and contacted multiple cosmetic clinics in Istanbul directly to get price estimates to compare. FlyMedi's prices were by far the best, considering they also include the airport transfers and hotel stay.

I would always be happy to recommend FlyMedi to anyone thinking of undergoing a cosmetic procedure in Istanbul as an international patient.

17 August 2026
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Reply from Flymedi

Dear MC,

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that your experience with Flymedi has been consistently positive and that you felt well supported throughout the entire process.

Your kind words about Yağmur and Ayşenur mean a great deal to us, and we’re happy to hear that the coordination of your stay helped make the experience easier. It’s also wonderful to know that you felt well cared for by Dr. Jale Özdemir and her team and that your recovery has been progressing smoothly.

Thank you for choosing Flymedi again and for recommending us to others. We’ll be very happy to share your lovely feedback with everyone involved.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Everything was done right

Everything was done right. From pick up upon arrival, to consultation, operation, recovery, back to airport for return everything was well structured. Agents acted very patiently , professionally and with so much empathy like they where dealing with humans. Doctors very professional and empathetic nurses very sweet. In a nutshell everything went really well with the help of FLYMEDI. I will 100% recommend them.

25 August 2026
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Reply from Flymedi

Dear Rita,

Thank you so much for sharing your experience. We’re delighted to hear that you felt the entire process was well organized, from your arrival and consultation through to your return to the airport.

It means a lot to know that you felt supported and well cared for by the coordinators and medical teams throughout your experience. Thank you for trusting Flymedi and for your kind recommendation.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Angela is very attentive and responsive…

Angela is very attentive and responsive to her customers requests. She is very easy to work with such a positive attitude.

30 August 2026
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Reply from Flymedi

Dear Carrie,

Thank you so much for your kind feedback! We’re delighted to hear that Angela has been attentive, responsive, and easy to work with throughout your experience.

We truly appreciate your trust in Flymedi and will be happy to share your lovely words with Angela.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Extremely helpful and supportive throughout the process

Yagmur has been extremely attentive and helpful, and has provided much needed guidance and support throughout the initial process of choosing our procedures.

29 August 2026
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Reply from Flymedi

Dear Sam,

Thank you so much for your kind feedback. We’re delighted to hear that Yağmur has been attentive and helpful, providing the guidance and support you needed while choosing your procedures.

We truly appreciate your trust in Flymedi and will be happy to share your lovely words with Yağmur.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

My experience was fantastic

My experience was great! Didem and Safak were so friendly, helpful and professional and made my journey so much better than I ever imagined. Didem guided me through the operation and made me feel safe and secure.
Doctor Arda is amazingly skilled and I couldn't be happier with the results.

17 August 2026
Unprompted review
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Reply from Flymedi

Dear Kylie,

Thank you so much for sharing your wonderful experience. We’re delighted to hear that Didem and Şafak made you feel supported and comfortable throughout the process, and that Didem was there to guide you through your operation.

It’s also wonderful to hear how happy you are with Dr. Arda and your results. Your kind words about the entire team mean a great deal to us.

Thank you for trusting Flymedi. We wish you all the best!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great So far

So far, my booking experience has been a smooth and easy process. Yamgur always responded quickly and answered all my questions. She even provided more before and after photos of the particular procedures i was interested when asked.

25 August 2026
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Reply from Flymedi

Dear Vicki,

Thank you so much for sharing your experience so far. We’re delighted to hear that your booking process has been smooth and easy and that Yağmur has been quick to respond, answer your questions, and provide the information you needed.

We truly appreciate your trust in Flymedi and look forward to continuing to support you throughout the next steps.

Warm regards,
The Flymedi Success Team

Rated 2 out of 5 stars

The staff were good when they were…

The staff were good when they were available, but the experience was very rushed and the arrival and first night was quite frightening. I almost didn’t go ahead with it as I felt so uneasy and rushed through everything. It is now one year on and the results from the procedure are very disappointing. I was told the scarring would be much less and did not expect to have scar tissue in other places too. Sadly there is very little positive change for the time, cost and discomfort involved.

26 August 2025
Unprompted review
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Reply from Flymedi

Dear Patient,

Thank you for taking the time to share your experience. We’re sorry to hear that you have been left feeling disappointed and that parts of your experience made you feel uneasy.

We would like the opportunity to better understand your concerns and learn more about what happened. Please contact us via email or WhatsApp so our team can speak with you directly and review your experience in more detail.

Warm regards,
The Flymedi Success Team

Rated 2 out of 5 stars

Poor services

Poor services. My experience with them did not go well. From the airport transfer to the clinic experience and then the results were very disappointing. They have good prices but poor quality service s . To be honest it was my mistake because after all you get what you paid for. I wouldn’t recommend them!!!

4 September 2025
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Reply from Flymedi

Dear Daniel,

Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience and that it did not meet your expectations.

We would like to better understand what happened and hear more about the concerns you mentioned regarding your experience. Please contact us via email or WhatsApp so we can speak with you directly. Our team will also reach out to you as soon as possible.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

We were guided every step of the way

We were guided every step of the way. We were easily picked up from and to the airport and clinic. The staff at the hotel were amazing and happy to switch us to a different room when we requested it - we were originally given a very small room with no window. We enjoyed the breakfast at the hotel - there were loads of vegan options for me and staff even offered to make me something fresh. Unfortunate the hospital didn’t have any vegan food despite me informing Flymedi in advance. Didem was very helpful during the process and informed us of next steps and answered any questions we had - we were grateful for her guidance. The surgeon was very friendly and professional. The whole process was very easy

30 July 2026
Unprompted review
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Reply from Flymedi

Dear Lauren,

Thank you so much for sharing your experience with us. We’re delighted to hear that the overall process felt easy and well organized, and that you felt guided every step of the way.

We’re especially happy to hear that Didem was helpful throughout the process, keeping you informed and answering your questions. We also appreciate your feedback regarding the vegan food options at the hospital, as details like these are important to the overall patient experience.

Thank you for trusting Flymedi and for your kind words about Didem, your surgeon, and the teams who assisted you during your stay.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Outstanding medical care in Turkey

Outstanding medical care in Turkey – highly recommended!

I had an incredible experience with my medical treatment in Turkey and cannot recommend them highly enough. From the very beginning, everything was smooth and hassle-free.​A big thank you to my consultant Safak during the initial discussions—I felt truly valued and honestly advised, rather than just treated like a number.

Both the initial consultation beforehand and the guidance on-site were exceptional. The entire medi team and my local coordinators were always friendly, polite, accessible, and took all the time needed to answer my questions. I felt completely safe, comfortable, and genuinely cared for throughout the entire journey. A special thank you goes to my local support Didem—she was truly wonderful, endlessly kind, friendly, and always there for me whenever I needed anything.
I also want to give a huge special thanks to my doctor, who was amazingly kind, approachable, and always took plenty of time to answer all my questions

16 July 2026
Unprompted review
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Reply from Flymedi

Dear Sarah,

Thank you so much for taking the time to share your wonderful experience. We’re delighted to hear that you felt supported, comfortable, and well cared for throughout your medical treatment in Turkey.

Your kind words about Şafak, Didem, your doctor, and the entire team mean a great deal to us. We’re especially happy to know that you felt listened to, informed, and supported every step of the way.

Thank you for trusting Flymedi and for your heartfelt recommendation. We wish you all the best.

Warm regards,
The Flymedi Success Team

Rated 1 out of 5 stars

DO NOT BOOK THIS COMPANY THEY ARE…

DO NOT BOOK THIS COMPANY THEY ARE USELESS!! cannot stress it enough there are thousands of companies better than Flymedi!!

Would be a 0 star if i could! went for a nose job and passed out due to anxiousness and a fear of needles when they was taking my blood, and i made it clear i didn’t like needles, they then said they wouldn’t operate on me unless i payed for and got a MRI and EEG scan, and they said and i quote ‘we will definitely operate on you if the tests come back clear’ so one day later i get the test results and they come back perfectly clear, then then proceed to tell me they still wont operate on me because they had someone who’s heart stopped working when they went under? but that risk can happen with anyone and i came back clear? they then offered me a different surgeon the next day i said to forget it as i’ve been messed around completely. I went to another company and everything went smooth as butter.

So they wasted me £900 worth of tests for no reason and gave me no compensation on the hotel i had to pay for

10 August 2026
Unprompted review
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Reply from Flymedi

Dear Harrison,

We are sorry to hear that your experience left you feeling disappointed and frustrated.

We would appreciate the opportunity to speak with you directly and better understand your experience. Please contact us via email or WhatsApp.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Hi dr Habib and his team were flawless…

Hi dr Habib and his team were flawless from start to finish. They were there from the start with answering any questions and queries that I had. I could not recommended them enough.

1 August 2026
Unprompted review
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Reply from Flymedi

Dear Jasin,

Thank you very much for your kind feedback. We’re delighted to hear that Dr. Habib and his team supported you from start to finish and were always there to answer your questions.

Your recommendation means a great deal to us. Thank you for trusting Flymedi, and we wish you all the best.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I booked to have zirconia crowns on the…

I booked to have zirconia crowns on the 3rd August with flymedi in instanbul. From the start my coordinator Angela (senior healthcare consultant flymedi) helped so much . I was given a plan of the treatment and cost. Angela arrange the treatment dates, the hotel , Transfers from airport, hotels, clinic. On arrival I was picked up and had the evening in the hotel before meeting my dental specialist Dt mine at the dentavito clinic Istanbul. The local flymedi coordinator Sinem came and picked me up to take me to the clinic and she was there to help me with any information.
The clinic - very modern, clean with state of the art technology. The staff made me welcome and I had an examination and Xrays before a final plan was agreed . I had a full mouth done and two root canals . All throughout the treatment my local coordinator and Dt mine explained the treatment step by step and if I did not understand they would talk me through everything every day what would happen. You spend around a few hours a day in the clinic so not too long and then the rest of the time you are are free to shop and explore Istanbul a very beautiful place. Because the treatment is done over a few days and only a couple hours a day it didn't feel too over whelming. I am so happy with the service I received from Angela at flymedi , Dt mine and the staff at dentavito I would highly recommend them and also I have a smile. I have had bad teeth all my life and never smile but now I can not stop smiling and showing my new teeth I am so happy with the finished results. also Dr Mine corrected my jawline and bite so even my facial appearance looks better. My sister traveled with me and she also agrees to the excellent services provided by everyone.
For anyone thinking of dantal treatment at affordable price in Turkey then please contact flymedi and they can help you plan your journey. A big thank you to everyone Angela and Sinem from flymedi and Dt mine and her staff at Dentavito . Wonderful, professional

3 August 2026
Unprompted review
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Reply from Flymedi

Dear Jason,

Thank you so much for taking the time to share such a detailed review of your zirconia crowns experience in Istanbul.

We’re delighted to hear that Angela helped make the planning and organization of your treatment smooth from the very beginning, and that Sinem was there to assist you throughout your time in Istanbul. It’s also wonderful to hear how pleased you were with Dr. Mine and the Dentavivo team, as well as with your final results.

Knowing that you are now smiling with confidence and are happy with both the appearance and function of your new teeth means a great deal to us.

Thank you for trusting Flymedi and for your kind recommendation. We’ll be sure to share your lovely feedback with Angela, Sinem, Dr. Mine, and the Dentavivo team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars
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Reply from Flymedi

Dear Julia,

Thank you very much for your kind feedback. We’re delighted to hear that you had such a positive experience and found our team professional.

Your trust means a great deal to us. Thank you for choosing Flymedi, and we wish you all the best.

Warm regards,
The Flymedi Success Team

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