Flymedi Reviews 

Alexandra is extraordinary at what she does. She is well trained in many different surgeries and is an incredible guide and is with you every step of the way through the whole process, and keeps in touch even after you go home! I couldn't have had a better experience or a better coordinator!! Thank you Alexandra!! 🫶🏼🫶🏼🫶🏼

Long story below but in Short

They will tell you what you want and even put it writing and lie

Absolutely no follow up once the payment has been made.

the 2 consultants that openly lied so if there name pops up in the wats app run the other way

Prior to proceeding with treatment, I was advised in WRITING by two of your consultants Suilyman And Maria that the procedure would be performed by Dr. with assistance from his staff members. This representation was a significant factor in my decision to proceed with treatment at your clinic and to pay the premium pricing associated with a doctor-led procedure.

However, during the procedure, it became apparent that substantial parts of the transplant were not personally performed by the doctor as represented and expected. I believe the treatment provided differed materially from what had been communicated to me in writing prior to my consent and payment.

As an international patient, I relied heavily on the representations made by your clinic when deciding to travel overseas for this procedure. Had I been properly informed regarding the level of doctor involvement, I may not have agreed to proceed under the same terms.

I had my surgery with Dr Arda and I am very pleased with the care and professionalism he provided. From the consultation through to surgery, he made me feel confident and reassured. He took the time to explain everything clearly and I felt I was in safe hands throughout the process. The results are looking great so far, and I am grateful for his skill, attention to detail, and dedication to his patients.

The hospital staff and medical team were also kind and supportive during my stay.

The only area where I feel improvements could be made is with the coordinator service. Unfortunately, my experience with Alexandra was disappointing. I only saw her on the day of surgery and once a week later. Communication was limited, and I felt there was a lack of empathy and support during what is a very emotional and challenging recovery period. More regular contact and a more caring approach would have made a significant difference to my overall experience.

Despite this, I would highly recommend Dr Arda for his professionalism, expertise, and excellent surgical care.

So far, the booking and planning of my future treatment has been flawless. Angela has answered every question and more. I feel at ease travelling to Turkey for my procedure.

My experience was excellent

Honestly, I didn’t even get to the coordinating part. As part of my research, I contacted a few providers which is something anyone would do when looking into procedures abroad and comparing hospitals before committing.

I contacted FlyMedi because they had better reviews than the provider I eventually went with. I was told someone would get back to me, but it took 2 days for a response. By then, I had already booked with another provider because I needed the surgery done soon.

What really disappointed me was the rude message I received afterward, asking why I requested a quote if I had booked elsewhere, and implying I wasn’t serious. I found that extremely unprofessional. If anything, they could have simply followed up or reconfirmed politely. The delay in response already meant I had moved forward with another provider.

I don’t know how they are when it comes to actually booking through them and the full coordination process, but this was just my experience based on initial messaging. They asked for some basic information, said they’d get back to me, and then took 2 days to respond. The message that followed felt unnecessarily rude as a coordinator, maybe it was just a lack of communication skills, but either way it wasn’t handled well.

Excellent doctors and outstanding service. I had a very positive experience and felt well cared for throughout my visit. I will definitely return in the future and highly recommend this company/ doctors to my friends

My experience in Turkey was truly unforgettable. From the moment I arrived, I felt supported mentally and physically through every step of my surgery journey. The nurses were incredibly caring, patient, and kind, (( very good looking )) 😀 always making sure I felt safe and comfortable. Alexandra, my coordinator, is truly a GEM — always there for me, checking on me, answering every question, and giving me the emotional support I needed. She has such a beautiful soul and made this whole experience feel less scary and more comforting. Dr. Arda honestly works magic; his talent, professionalism, and care are beyond words. You can tell he genuinely cares about his patients. Even my stay at the Days Inn hotel was amazing. UMNAN made sure my stay was pleasant and comfortable, and the rest of the hotel crew ( Sam) always welcomed me with smiles on their faces. I am beyond satisfied and grateful to everyone who made this journey so special. Turkey gave me not only results, but also beautiful memories and beautiful people I will never forget. I highly recommend FlyMedi to anyone considering surgery abroad — the care, organization, and support I received were truly amazing from beginning to end

I had the pleasure to have been accompanied by Yagmur and Aysenur for my nose job. I got suggested many surgeons with reasonable price and very good results from Yagmur, and she was constantly staying available, answering all my questions very quickly and with details. They took charge of transfers, hotel, etc. Aysenur accompanied me to the clinic, when I got discharged and even when my cast was removed. She was really reassuring, I appreciated she was here for each step of the process. It was a bit stressful for me as it was a huge step I never got the courage to take even though I wanted to do this operation for years, however they made it very reassuring and I wasn’t alone during all this. I recommend 100% to contact Flymedi if you ever think about doing surgery in turkey. If I ever feel like wanting to do something again, I’ll pass by them again for sure. Thanks a lot for your help !

Well at first I was very happy with how flymedi had dealt with things although now I wish I hadn’t booked with them,

They gave me two options of surgeons to do my surgery I chose Assoc. Prof. Dr. Omer from Istanbul Europeanafter looking at his work etc I decided to go with him.

They picked me up at the airport and dropped me off at the hotel, great they arranged to pick me up at 7am surgery day for me to meet Alexandra my coordinator and then to be booked in for surgery. Had an issue with the hotel the room I was out in had no windows so I asked to move I could not stay in a box for 7 days cooped up in that room, the food was a little questionable and had issues with the air conditioning too.

I signed a lot of paper work everything was rush rush rush that’s how it felt anyway. Then it was payment in cash as they like it, then the surgeon came in now part of the reason I chose this surgeon is it states he can speak English which he can barely speak English Alexandra had to translate for us both as he mainly spoke in Turkish. However even that was a struggle at times.

Within the consultation I explained I wanted so the size I wanted and the shape I wanted similar to previous breast surgery I had in the uk I which I had in 10 years never had a problem with the implant but my scarring with them was horrendous. Within the consultation at no point did the surgeon ask what firmness I wanted for the implant he suggested over the muscle which I’d have preferred a partial under the muscle , he didn’t speak very good English so was very difficult to ask the questions etc.

The scarring was fine in fact perfect the nipples made smaller perfect however the implant within 3 months I started to have rippling across the top of the breast I sent this information over to Angela from flymedi and also Alexandra my coordinator who have both made excuse after excuse to not deal with the issue and have left me with confidence issues, at first I was very happy but fast forward to now 6 months of continuous fobbing off not taking any accountability for not doing the surgery as itshould be, not giving me a choice on the implant firmness and not dealing with the rippling is affecting me a lot. I should be proud after spending £4,500 as a single mum who works and has saved to have this done. His work is great but when it isn’t once they have your money and the doctor has your money they’re not interested in dealing with any issues. However when I asked while in the consultation if there is any issues what will happen and Alexandra said we will get you back for revision surgery and I said I won’t be left u happy she said absolutely not no.

I would really look at other companies as they are kind compassionate at first fill you with false promises make you feel they’re the right company to work with however they wash their hands of you as soon as you’re unhappy. I was so happy at the beginning I was wanting to book a tummy tuck for next January 2027 however I am glad I didn’t now as they have show there true colours when it comes to patient care.

Extraordinary experienced, precise working surgeon. (Prof. Koçak)
Understood immediately my point and made exactly what was bespoken beforehand the procedure.

They handled my mums case very well. I’m happy with the customer care.

Everyone at fly medi has been so helpful from choosing a surgeon to a week after I’m home any questions I had then were answered and even now I get a reply within hours I couldn’t fault them the hospital was clean and nice the nurses were so nice and helpful. The coordinator is amazing and my surgeon was also top tier I’ve been to turkey a couple of times for surgeries and fly medi are by far the best it was all made so easy to do couldn’t of asked for a better experience when having such a big surgery.
I had an extended tummy tuck with 360 lipo and a breast lift.

Great experience from start to finish, would recommend to anyone considering using these services.

Language barrier between doctor/hospital staff was huge and the interpreter was not available all the time. Could not communicate properly and that made me feel very scared and alone. Clinic has not checked on me since I flew back to the US. Horrible and traumatic experience.

I've had to downgrade my review following a series of serious complications and a deeply concerning response from Flymedi management. While the initial support from the coordinators (Maria and Yagmur) and the primary surgeon was positive, the company’s handling of post-surgery complications s are completely unacceptable.

The most critical issue is that Flymedi provided legal and medical consent forms exclusively in Turkish. As an English-speaking patient, I was expected to sign documents I couldn't read, and management later claimed it was my responsibility to "request" a translation. This is a total failure of the informed consent process. They've since admitted they don't even have English versions of these forms available, which is a massive red flag for any international patient.

Furthermore, when I experienced severe post-operative complications, I followed the advice of their own specialist to seek emergency hospital care. Despite this, management has since attempted to dismiss my situation, suggesting that a serious medical issue—which ultimately required emergency surgery and an MRI scan under the NHS—could've been resolved with a "massage."

They've also admitted to charging me for a "360" procedure that was not completed, yet they've been incredibly difficult regarding a refund for the unperformed work. Instead of taking responsibility for a documented medical emergency and their own admitted procedural failures, they've offered "discounts" on future surgery.

I’ve lost all faith in Flymedi’s management. They seem more interested in protecting their margins than admitting to serious breaches in patient safety and contract law. If you're an international patient, be aware that you may be signing documents you don't understand and that your safety may be sidelined if things go wrong.

I am extremely satisfied with their service — they are punctual, professional, and everything turned out exactly as they said from the beginning. I definitely recommend them.

Maria with flymedi took the time to answer all of my questions, no matter how small they might have been. There was never a time that she wasn't able to respond with an answer. So far in this process from my initial inquiry to the actual booking of the procedure, it has been straightforward and clearly presented.

Went with flymedi for my breast lift and implants, was happy with the communication and the booking of the surgery. After flying to Istanbul was a bit chaotic waiting for my driver but eventually was taken to my hotel. The tests before my surgery was a bit up the wall, I needed a scan that wasn’t included in the price so I had to find another £95 to pay for a scan that my surgeon insisted I needed to have. When I finally met the surgeon a day before my surgery I was gutted to learn she wasn’t gonna give me the size implants I wanted and I don’t know why she wouldn’t ?? Surgery went ahead an it went as smooth as possible. 2 days later I was discharged from the hospitals care and that was that!! Since then I have contacted the lady who was assigned to me and I’ve asked her a few questions regarding my recovery and just been completely ignored ?? So it feels once you’re done , once you have paid the care then stops ?? This is what I was worried about would happen and it has !!!

Really helpful