Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Doctor referral service
  2. also in
  3. Dental clinic
  4. Medical Group
  5. Plastic surgery clinic
  6. Travel agent
  7. Weight-Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. For around 2 years I was messaging back and forth with Angela . Eventually pluck up the courage to booked. Everything ran smooth. Alexander my coordinator was brilliant. My surgeon was dr ergin at Istanbul aesthetic clinic I had an explant from 500 cc no lift. I was surprised at how they looked to be honest. I am happy with my results. Only thing I can say is bring a supported bra because I didn’t have one supplied but order one for back home and it’s really made a difference. Would definitely recommend to others

10 March 2026
Unprompted review
Flymedi logo

Reply from Flymedi

Dear Yasmin,

Thank you very much for sharing your experience with us. We’re delighted to hear that your journey with our team went smoothly and that you are happy with your results.

It’s wonderful to know that Angela and Alexander were able to support you throughout the process and help make your experience comfortable and reassuring. Your kind words mean a lot to our team.

We also appreciate your helpful feedback regarding the supported bra after surgery. Comments like yours help us continue improving the patient experience.

Thank you again for your trust and recommendation.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

My patient coordinator Didem was…

My patient coordinator Didem was lovely. She was polite, professional, sweet and reassuring which thoroughly enhanced my experience. Promptly responded to all my messages and queries. Myself and my partner were very impressed with her skills and found her extremely competent.

13 March 2026
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Reply from Flymedi

Dear Fabiana,

Thank you very much for your kind feedback. We’re delighted to hear that Didem was able to support you so well and make your experience more comfortable and reassuring.

It’s wonderful to know that her professionalism, responsiveness, and care left such a positive impression on both you and your partner. Your kind words mean a lot to our team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Very satisfied

The Dr Veysel is talented and a caring person.
The organisation was top, as well as the coordinator Sinem.

13 March 2026
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Reply from Flymedi

Dear RN,

Thank you for your kind feedback. We’re very pleased to hear that you were satisfied with your experience and that Dr. Veysel’s care and professionalism met your expectations.

It’s also wonderful to know that Sinem and the organisation of your treatment contributed positively to your journey. Your kind words mean a lot to our team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Marie has been really clear and helpful…

Marie has been really clear and helpful with the booking for my surgery

12 March 2026
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Reply from Flymedi

Dear Scott,

Thank you for your kind feedback. We’re very happy to hear that Maria was clear and helpful while assisting you with the booking process for your surgery.

Our team always aims to make the process as smooth and reassuring as possible, and it’s great to know Maria was able to support you along the way.

We wish you the very best for the rest of your journey and look forward to continuing to assist you.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Amazing

I have a consulant named Maria, I have never experienced such amazing service in my life. She answer every question I have, very patient, follows up, polite and makes sure to give you every information you possibly need. Still not done with my process but I feel in very safe hands. This journey is way more relaxing and smooth than I expected it would be because of Maria from flymedi. Big thanks to her and Flymedi.

7 March 2026
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Reply from Flymedi

Dear Kheda,

Thank you very much for sharing your experience with us. We’re truly happy to hear that you feel safe and supported throughout your journey with Flymedi.

It means a lot to us that Maria has been able to assist you with patience, answer all your questions, and make the process feel smooth and reassuring. We look forward to continuing to support you throughout the rest of your journey.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

So far so good!

So far so good! Very responsive and helpful. It's been an easy process setting up my appointment.

5 March 2026
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Reply from Flymedi

Dear Arr,

Thank you very much for your kind feedback. We’re happy to hear that the process of setting up your appointment has been easy and that our team has been responsive and helpful.

We look forward to continuing to support you throughout your journey.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

My experience was incredible from the…

My experience was incredible from the beginning to the end with Flymedi. Angela Sabou responded to my first enquiry immediately, rang me for a chat and provided every information in relation to rhinoplasty. She found this amazing doctor for me mrs.Tugcesimsek in Luna clinic in Istanbul. Angela arranged my surgery, hotel, transport and a coordonator. She answered to all my questions, she was there for me every step in this journey. The intervention went well and I feel and look like a million dollars.. love the way I look.. I have not enough words to thank Angela, she was amazing. I recommend Flymedi to anyone.. professional, trustworthy and helpful. Thank you Angela ❤️

27 February 2026
Unprompted review
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Reply from Flymedi

Dear Mihaela,

Thank you so much for sharing your experience with us. We’re truly happy to hear that your journey with Flymedi and your rhinoplasty at Luna Clinic went so well.

It means a lot to us that Angela was able to support you from your first enquiry and help organise everything for you. We’re also delighted that you are happy with your results.

Thank you again for your trust and recommendation.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I had gastric sleeve surgery through…

I had gastric sleeve surgery through Flymedi, and I couldn’t be happier with my decision. From the very beginning, the team was professional, supportive, and always available to answer my questions.
Everything was well organized — from communication and planning to the hospital arrangements. The medical staff was highly professional, caring, and made me feel safe and comfortable at all times.
The surgery went smoothly, and I felt well taken care of throughout the entire process. This experience has truly changed my life for the better. I highly recommend Flymedi to anyone considering gastric sleeve surgery.

5 March 2026
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Reply from Flymedi

Dear Teodora,

Thank you so much for sharing your experience with us. We’re truly delighted to hear that choosing Flymedi for your gastric sleeve surgery was such a positive decision for you.

It’s wonderful to know that from the very beginning our team was professional, supportive, and always available to answer your questions. We’re also very happy to hear that everything was well organized from communication and planning to the hospital arrangements and that the medical team made you feel safe and comfortable throughout your gastric sleeve surgery journey.

Your kind recommendation means a great deal to us. Thank you again for your trust, and we wish you continued health and success on your journey ahead.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience

My consultant was Süleyman. He is friendly and patient. He translated for me and answered all of my questions. I greatly appreciate his help. Thank you Süleyman and Flymedi

4 March 2026
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Reply from Flymedi

Dear MW,

Thank you very much for sharing your experience with us. We are delighted to hear that Süleyman was able to support you throughout the process and help answer all your questions.

Your kind words about his patience and support mean a lot to our team. We will be very happy to share your feedback with Süleyman.

Thank you again for choosing Flymedi. We wish you all the best and good health.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Point A to B

From beginning to end, my experience was "easy", all things considered. Making a big decision like having surgery takes a lot of planning and action. Yagmur was amazing in making sure all of my arrangements were made, and answering all of my millions of questions. She was prompt, polite, and professional.
My coordinator, Didem, was attentive, kind, and knowledgeable. Anytime I reached out to Didem during my stay, she responded quickly, even if it was "let me get that information for you".
My doctor, Dr. Ergin ER, was great. He was kind, did great work, and listened to me when I spoke.
I had a great team from day 1. My nurses were wonderful, too. I intend to go back in the future.

19 February 2026
Unprompted review
Flymedi logo

Reply from Flymedi

Dear Jessica,

Thank you very much for sharing such a detailed review of your experience. We are truly happy to hear that your entire journey felt smooth and easy from beginning to end.

It means a lot to us that Yagmur was able to support you throughout the planning process and patiently answer all of your questions, and that Didem was attentive and responsive during your stay. We will gladly share your kind words with both of them.

We are also very pleased to hear your positive feedback about Dr. Ergin Er and the medical team. Making sure our patients feel heard, safe, and well cared for is always our top priority.

We truly appreciate your trust and would be delighted to support you again in the future.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience!

Everything

25 February 2026
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Reply from Flymedi

Dear Adrian,

Thank you very much for your kind review! We’re delighted to hear that you had a great experience and that everything met your expectations.

Your feedback truly means a lot to us. We’ll also be happy to share your review with our team.

Wishing you all the best, and we’re always here if you need anything in the future.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I underwent gastric sleeve surgery at…

I underwent gastric sleeve surgery at BHT Clinic Istanbul Tema Hospital on 20.02.2026, and my stay was from 19.02.2026 to 22.02.2026. It was one of the most important decisions of my life, and I am extremely satisfied.

From the very beginning, Maria and Alexandra gave me confidence and peace of mind. They were always available and truly supportive.

The surgery was performed by Dr. Mustafa Kalaycı, an outstanding professional who made me feel safe and confident. The entire medical team was caring and attentive.

A special thank you to my personal nutritionist, Ms. Merve from Flymedi, for her guidance and support before and after the surgery.

Flymedi organized everything perfectly. I felt safe, respected, and well cared for throughout the entire experience. I highly recommend them.

20 February 2026
Unprompted review
Flymedi logo

Reply from Flymedi

Dear Valeriy,

Thank you so much for taking the time to share your experience with us. We’re truly honored that you chose Flymedi for such an important decision in your life and are extremely happy to hear that you felt satisfied and well cared for throughout your journey.

It means a great deal to us that Maria and Alexandra were able to provide you with confidence and peace of mind from the very beginning. Their dedication and constant support are exactly what we aim to deliver to every patient.

We’re also delighted to hear your kind words about Dr. Mustafa Kalaycı and the medical team at BHT Clinic Istanbul Tema Hospital. Feeling safe and confident in your surgeon is essential, and we’re pleased that your experience reflected that.

A special thank you for recognizing Ms. Merve as well. Ongoing nutritional guidance before and after gastric sleeve surgery plays a crucial role in long-term success, and we’re glad she could support you during this important stage.

Your recommendation means a lot to us. We wish you continued health and success on your journey ahead.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience, Rhinoplasty and Hair Transplant

Great experience! I had a rhinoplasty 3 years ago, fixing a deviated septum and also my tip smaller. They went above and beyond to find the perfect surgeon who gave me an amazing nose that suits my face and looks so real! Even though it’s such a big change from before.

I used them again last month for a hair transplant. The whole team is so helpful, Angela in particularly who helped me book both procedures. The team organise your travel, a translator, and your accommodation. They give all the perfect advice you need coming up until the procedure, and aftercare is so good!

I’d obviously recommend, as I’ve already used them twice! And will definitely use them if I have any needs in the future.

Thanks Flymedi!

2 February 2026
Unprompted review
Flymedi logo

Reply from Flymedi

Dear Tom,

Thank you so much for sharing your experience with us. It truly means a lot that you chose Flymedi not once, but twice.

We’re delighted to hear that your rhinoplasty results still make you happy three years later, especially knowing how important it is for a nose to look natural and suit your face. Helping you find the right surgeon for such a personal procedure is something we take very seriously, so your words mean a great deal.

It’s also wonderful to hear that you trusted us again for your hair transplant and that the entire process from travel and accommodation to translation and aftercare, felt smooth and well organised. We’ll be sure to pass your kind words on to Angela as well; she’ll be very pleased to know she made a positive difference in your journey.

Thank you again for your recommendation and continued trust. We’ll always be here if you need us in the future.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I had a great experience with you

I had a great experience with you, Alexandra is one of the best coordinators, thank you!

25 February 2026
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Reply from Flymedi

Dear Felicia,

Thank you so much for your kind words. We’re truly happy to hear that you had a great experience with us. Alexandra will be delighted to know that her support made a difference in your journey.

We appreciate your trust and wish you all the best moving forward. 💙

Rated 5 out of 5 stars

I have used Flymedi a number of times…

I have used Flymedi a number of times and I find the whole experince flawless. Sinem who organises the whole trip is a please to deal with and ensure the experince is seamless. I also could not be happioer with the results.

14 February 2026
Unprompted review
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Reply from Flymedi

Dear Enda,

Thank you so much for your continued trust in Flymedi. It truly means a great deal to us that you’ve chosen to work with us multiple times and that you describe your experience as flawless.

We’re especially pleased to hear your kind words about Sinem. She takes great care in organizing every detail and ensuring each trip runs smoothly, so knowing that your journey felt seamless is wonderful feedback for our team.

Most importantly, we’re delighted that you’re so happy with your results. That’s always our ultimate goal.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Very quick replies

Very quick replies, and very polite and helpful.

18 February 2026
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Reply from Flymedi

Dear Luke,

Thank you for your kind feedback. We’re very pleased to hear that you found our replies quick and our team polite and helpful. Clear and timely communication is something we truly value, so your words mean a lot to us.

We appreciate your trust and are always here if you need any further support.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Alexandra had her hands full with me

Alexandra had her hands full with me. She handled everything extremely well. She's very friendly and professional. A lovely person and excellent at her job.

11 February 2026
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Reply from Flymedi

Dear Patient,

Thank you so much for your kind words about Alexandra. We’re delighted to hear that she supported you so well and managed everything smoothly throughout your journey. Her professionalism, friendliness, and dedication truly reflect the level of care we aim to provide to every patient.

We’ll be sure to share your lovely feedback with her, it will mean a great deal.

Wishing you all the best moving forward.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

The response from your team was very…

The response from your team was very fast, and she answered all questions, am glad I choose Luna clinic

18 February 2026
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Reply from Flymedi

Dear Patient,

Thank you for your kind feedback. We’re very happy to hear that our team responded quickly and was able to answer all your questions clearly. Clear and timely communication is something we truly prioritize.

We’re also delighted that you’re glad you chose Luna Clinic. It means a lot to know you feel confident in your decision.

Wishing you a smooth journey ahead, and we’re always here if you need any further support.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Hair transplant with Dr Muhammad Vivo

Had a hair transplant 3,500 grafts with Dr Muhammad Vivo in Istanbul.
Its only been one week in but I can already tell its gonna be a 1 year worth the wait and so excited to see my front hairline back after so many years!
His team was 3 or 4 ladies all at one time plugging away with their little precision tools for a total of 7 hours one follicle after another with a 30 min lunch break when I was given a small 3 course meal which was great.
His team simply did exactly what it says on the tin as professionally as they could. Also watch out for Dr Vivo's assistant Ecem, ortho in our alphabet she's pronounced E-jam, she is absolutely gorgeous, never stops smiling and can't do enough for you, covers you with a blanket without asking, if I wince with pain from my back aching from the hours in the chair Ecem's there pushing a pillow under me or appears with a cup of cold water and a big smile 😀.
At no time will you feel like an object in the chair that they want to hurry up and finish so they can go home.
The other person to mention is my babysitter (translator) Aysenur! She is another darling, she is very nice and a calm patient type of person and is always concerned for you. Consider yourself very lucky if you're assigned to her.
If you're reading this thanks Aysenur, it was a pleasure knowing you. 🤩

10 February 2026
Unprompted review
Flymedi logo

Reply from Flymedi

Dear Jesse,

Thank you so much for sharing such a detailed review. We’re truly delighted to hear that your hair transplant with Dr Muhammad Vivo in Istanbul went so well and that you’re already feeling excited about your new hairline just one week in. It’s great to know you felt comfortable throughout the 7-hour procedure and that the team’s care and professionalism made the day easier for you.

A special thank you for highlighting Ecem and Aysenur. We’re so happy to hear that Ecem’s attentive support and positive energy helped you feel looked after at every moment, and that Aysenur’s calm, caring approach made communication smooth and reassuring. We’ll be sure to share your kind words with them and the whole team.

Wishing you a smooth recovery and an amazing result over the coming months. We’ll be here if you need anything along the way.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Amazing experience and surgeon was…

Amazing experience and surgeon was absolutely awesome I love my nose

11 February 2026
Flymedi logo

Reply from Flymedi

Dear Mya,

Thank you so much for your lovely feedback! We’re thrilled to hear that you had an amazing experience and that you’re so happy with your nose. It’s wonderful to know that your surgeon made such a positive impression and helped you achieve the result you wanted.

Warm regards,
The Flymedi Success Team

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