Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Doctor referral service
  2. also in
  3. Dental clinic
  4. Medical Group
  5. Plastic surgery clinic
  6. Travel agent
  7. Weight-Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

I expected to have pain during and…

I expected to have pain during and after the implants has been insert. I didn't feel anything. Thank you very much to all tem.

13 October 2025
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Reply from Flymedi

Dear Mihaela,

Thank you for your lovely feedback! We’re so happy to hear that your procedure went so smoothly and pain-free. It’s wonderful that you felt comfortable and well cared for throughout the process. We’ll be sure to share your kind words with the entire team!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Rhynoplasty

I had a rhynoplasty this week organised by Flymedi and my coordinator Duygu. Everything was perfect, the hotel, the transport, the Clinic ..
I could ask all the questions I had and was answered really quick. Every little problem was handled.
It's really relaxing to be accompanied like this. I recommend 100% !

11 October 2025
Unprompted review
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Reply from Flymedi

Dear Maryline,

Thank you so much for your kind words! We’re delighted to hear that your rhinoplasty experience was perfect from start to finish and that Duygu supported you with such care and professionalism. It’s wonderful to know that everything , from the hotel and transport to the clinic, met your expectations and made you feel relaxed and well looked after.

Your 100% recommendation means the world to us!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

amazing staff at flymedi istanbul

safak is a great guy really friendly and kept me up to date with what was happening. also big shout to doygu who helped out for a day, she was really lovely. and also big shout out to the lovely maria who also helped out at the dentist. all fantastic lovely people

7 October 2025
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Reply from Flymedi

Dear David,

Thank you for your wonderful feedback! We’re so happy to hear that Şafak, Duygu, and Maria all made your experience so positive. It’s great to know that you felt well informed, supported, and cared for throughout your journey.

We’ll be sure to share your kind words with each of them, they’ll be delighted to hear your appreciation!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Excellent service

I did check out several similar clinics before choosing Flymedi. I trusted my gut feeling and I wasn't disappointed one bit.
I have been supported and guided professionally and humanly, it started with the HealthCare Consultant Zeynep, assigned to me for the data collection and booking coordination, then my Flymedi Patient-Coordinator Büşra took over brilliantly with managing my surgery, my stay at the hotel and hospital and answering all my doubts.
Last but not least the surgeon I chose, Dr. Arda Akgün has been also outstanding not only professionally with my surgery but also humanly.
Highly recommend the whole Flymedi staff and the team that took care or me.
I couldn't be more satisfied than this!

1 October 2025
Unprompted review
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Reply from Flymedi

Dear Niki,

Thank you so much for taking the time to share your thoughtful feedback! We’re thrilled to hear that your entire journey with Flymedi! From your first contact with Zeynep to the care provided by Büşra and Dr. Arda Akgün, was such a positive and reassuring experience.

It’s wonderful to know that you felt supported both professionally and personally at every stage, and that the organization, communication, and medical care all exceeded your expectations. Your trust and recommendation mean a great deal to us, and we’ll be sure to share your kind words with everyone involved.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Maria - Excellent Coordinator

Maria was an excellent coordinator. Nothing was too much trouble for her. Maria was extremely helpful and on hand to answer any questions that I had.
Thanks to Maria translating, there were no communication issues, and I was kept fully informed at all stages of my procedure, which made the whole experience less nerve-racking and more relaxing.

27 September 2025
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Reply from Flymedi

Dear Sonia,

Thank you for your kind feedback! We’re so pleased to hear that Maria made your experience smooth and stress-free. It’s wonderful that her communication and translation ensured you were well informed and comfortable throughout your procedure. Her professionalism and care truly embody what we strive for at Flymedi.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Maria’s Outstanding Support

Maria helped me so much when I arrived in turkey. She always answered quickly and clearly, and she was patient and easy to talk to. She kept checking in to see if I needed help or had any questions, which really made me feel more comfortable and prepared for the appointments and procedures.

She has a great way of being professional while also making it feel personal. Talking with her never felt rushed—she really puts in the effort to make sure you feel at ease. Kind, understanding, and consistent—those are the qualities she showed every time. I hope Flymedi recognizes her invaluable qualities because employees like her are rare to find these days.

18 September 2025
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Reply from Flymedi

Dear Grayson,

Thank you for your wonderful and heartfelt feedback! We’re truly delighted to hear how much Maria’s professionalism, kindness, and care made a difference during your time in Turkey. It’s great to know that she made you feel comfortable, informed, and well looked after throughout your appointments and procedures.

Your kind words perfectly capture the dedication Maria brings to her work, and we’ll be sure to share your appreciation with her and the team. Having team members like her is indeed something we value deeply.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Seamless

Süleyman has arranged consult with physician and provided quick answers to all of my questions. And he’s very nice to work with.

22 September 2025
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Reply from Flymedi

Dear Anne,

Thank you for your kind feedback! We’re so pleased to hear that Süleyman provided quick, helpful answers and made your experience easy and pleasant. His professionalism and friendly manner truly reflect the care we strive to provide.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I recently had my rhinoplasty surgery…

I recently had my rhinoplasty surgery arranged through Fly Medi, and I couldn’t be happier with the experience. From start to finish, everything was seamless, professional, and incredibly supportive.

Special thanks go to Büşra who was both so attentive and kind throughout the entire journey. And a thank you to Şafak who was with me the morning of my surgery. They stayed in regular contact, answered all of my questions, and made sure both myself and my partner felt completely looked after the whole time. Their warmth and professionalism truly put me at ease.

I am now one week and six days post-op, and today I took my cast off. The results have exceeded my expectations - I am absolutely over the moon with how my nose looks. I want to sincerely thank my doctor, Dr Söngul, for her incredible skill and care. She is truly amazing, and I would highly recommend her to anyone considering rhinoplasty.

Overall, Fly Medi and the team have made this such a positive experience, and I can’t thank them enough for everything.

15 September 2025
Unprompted review
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Reply from Flymedi

Dear Charleigh,

Thank you so much for sharing your wonderful experience in such detail! We’re thrilled to hear that your rhinoplasty journey from start to finish was seamless, professional, and supportive. It’s especially heartwarming to know that Büşra’s attentiveness and kindness, as well as Şafak’s reassuring presence on the day of your surgery, made you and your partner feel so well cared for.

We’re also delighted that you’re over the moon with your results. Dr. Songül will be so pleased to hear your kind words and to know that her expertise and care made such a difference for you.

Your happiness and trust mean the world to us, and we’re truly grateful that you chose Flymedi for your procedure.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Safak was really helpful

Safak was really helpful the entire journey during my surgery and I would definitely recommend him to anyone

10 September 2025
Unprompted review
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Reply from Flymedi

Dear Alex,

Thank you for your kind words! We’re so pleased to hear that Şafak was helpful and supportive throughout your entire journey. It’s wonderful that his care made your experience smooth and positive. We truly appreciate your recommendation!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

She was with us every step of the way

She was with us every step of the way, answered every question and took care of every need. Really appreciate her.

24 September 2025
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Reply from Flymedi

Dear Dennis,

Thank you for your kind words! We’re so glad to hear that you felt supported every step of the way and that all your questions and needs were taken care of. Your appreciation means a lot to us, and we’re delighted that you had such a positive experience.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Everything went so smoothly

Everything went so smoothly. From the first contact untill we flyed back home, everything was well explained, staff was so nice in the hospital and kind and our contact persons were very professionals.

18 September 2025
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Reply from Flymedi

Dear Helena,

Thank you for your kind feedback! We’re so glad to hear that everything went smoothly from your first contact with us until your return home. It’s wonderful to know that the explanations were clear, the hospital staff were kind, and our team supported you with professionalism throughout your journey.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Baris was The Best

Baris was The Best. He models customer service. He was always communicating in advance, always responded with seconds for every question. Should I make another trip, procedure I would ask for Baris.

18 September 2025
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Reply from Flymedi

Dear Dave,

Thank you for your kind words! We’re so pleased to hear that Baris provided you with such exceptional support and communication throughout your journey. His dedication truly reflects the level of service we aim to provide. We’ll gladly share your feedback with him, and he’ll be delighted to know you would request his support again.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Don't hesitate to trust this company, they are ethical and legit

My coordinator Büşra was kind and amazing. She made me feel totally safe and looked after. The surgeon did a fantastic job, beyond my expectations. The hospital was excellent. All staff very attentive and caring. I honestly couldn't fault anything and will be back next year for more surgery. Thanks Flymedi for providing me with an amazing experience.

17 September 2025
Unprompted review
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Reply from Flymedi

Dear Suzie,

Thank you so much for your heartfelt feedback! We’re delighted to hear that your entire experience — from your coordinator Büşra’s kindness and support to the care of the surgeon and hospital staff — exceeded your expectations. It’s wonderful to know you felt safe, cared for, and so happy with your results.

Your trust and recommendation mean a lot to us, and we’ll be sure to pass along your kind words to Büşra, Dr. Rasit, and the entire team. We look forward to welcoming you again next year!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

would 1000% recommend!

All information was easy to access, no hidden fees, very friendly staff and made my whole experience so smooth and easy!

19 September 2025
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Reply from Flymedi

Dear Leandra,

Thank you for your kind feedback! We’re so pleased to hear that everything was transparent, smooth, and easy for you, and that our friendly team helped make your experience so positive. Your satisfaction means a lot to us!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

An unforgettable experience

I can’t express enough how amazing these guys are. Every single person I was fortunate enough to communicate with through my rhinoplasty experience helped me feel safe, informed, and supported. From transportation, to hotel bookings, to healthcare - everything was taken care of for me!

I went to Istanbul completely alone, but I did not feel alone at all. They were always there to answer even the most silly questions! Plus they even accommodated a last minute change due to a missed flight! That was incredibly generous of them.

I will always be grateful for the warm welcome to their beautiful city, and the hospitality they showed me. The coordinators, translator, and Dr. Rasit all will always have my full appreciation for the memorable experience.

6 August 2025
Flymedi logo

Reply from Flymedi

Dear Linda,

Thank you so much for your heartfelt feedback! We’re delighted to hear that every part of your rhinoplasty journey — from transportation and hotel bookings to healthcare and aftercare — was taken care of and that you felt safe, informed, and supported throughout.

It’s wonderful to know that even when challenges arose, like your missed flight, our team could step in and ensure everything continued smoothly. Dr. Rasit, along with the coordinators and translator, will be thrilled to know their dedication and hospitality made such a meaningful difference for you.

Your kind words truly mean the world to us, and we’re honored to have been part of such a memorable experience.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Excellent Experience

I contacted Flymedi when I was planning my medical tourism to Istanbul. They responded immediately. My liaison, Maria was in constant contact and arranged everting seamlessly. I connected with my companion in Istanbul immediately. She stayed by my side for every appointment and procedure. She was available 24/7. She was lovely. The surgeon was outstanding and used advanced techniques not practiced in USA. Remember USA is a country with the worst health care. I could not be mor pleased with my stay and results.

18 September 2025
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Reply from Flymedi

Dear J.D.,

Thank you so much for sharing your wonderful experience! We’re delighted to hear that Maria’s constant support and careful organization helped make your journey stress-free from the very beginning. It’s also fantastic that your companion in Istanbul was by your side every step of the way, offering reassurance and availability whenever you needed it.

We’re thrilled that you were impressed with your surgeon’s expertise and the advanced techniques used. Your kind words about feeling cared for and supported mean a lot to us, and we’ll be sure to share your appreciation with Maria, your companion, and the entire team.

Wishing you continued happiness and the best results!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Excellent service

From the first pick up from the airport to the drop off back, the service was excellent, good communication and organisation which made the made the experience stress free. Would definitely recommend

12 September 2025
Unprompted review
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Reply from Flymedi

Dear Matthew,

Thank you for your kind words! We’re delighted to hear that everything — from your airport pickup to your departure — was so well organized and stress free. Knowing that our communication and service made your experience smooth means a lot to us. We truly appreciate your recommendation!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Genuinely pleased with the service

After my recent procedure I’d like to thank everyone in the Flymedi team for the support and straightforward service.
Maria helped me at the beginning with all the organisation, all my concerns and questions.
when I attended the clinic I was met by Alexandra who made me feel at ease and reassured me with any worries I had. The facility was clean, modern and I was quickly attended to.
I am making a very healthy recovery and would recommend this team for a reliable and professional service.
A big thank you to everyone involved.

18 September 2025
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Reply from Flymedi

Dear Ruby,

Thank you for your thoughtful feedback! We’re delighted to hear that your experience was smooth and well-supported from start to finish. It’s wonderful to know that Maria helped you feel prepared and that Alexandra reassured you and made you comfortable at the clinic.

We’re also glad the facilities and care met your expectations and that your recovery is going so well. Your recommendation means a lot to us, and we’ll be sure to share your kind words with everyone involved.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

He responded quickly to all my…

He responded quickly to all my questions, and was exceedingly helpful.

12 September 2025
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Reply from Flymedi

Dear Hailie,

Thank you for your kind feedback! We’re so pleased to hear that all your questions were answered quickly and that you felt well supported throughout the process. Your satisfaction is very important to us.

Warm regards,
The Flymedi Success Team

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