Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Doctor referral service
  2. also in
  3. Dental clinic
  4. Medical Group
  5. Plastic surgery clinic
  6. Travel agent
  7. Weight-Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Flymedi service offfering feedback

Quick responses, a variety of doctors offered, and all all correspondence was professional and well written, with little or no ambiguity.

This has given us confidence to do business with Flymedi knowing that our requirements are understood

9 September 2025
Flymedi logo

Reply from Flymedi

Dear Michael,

Thank you for sharing your experience! We’re delighted to hear that our quick responses, professionalism, and clear communication gave you the confidence to move forward with Flymedi. Understanding and meeting our patients’ needs is always our top priority, and your feedback reassures us that we’re on the right track.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Süleyman, is a star!

I have been corresponding with Süleyman for the last 2 months now, whist deciding who to go with for my surgery. I've been so confused with all these surgeons and what happens. Süleyman has been absolutely fantastic, he has the patience of a saint. He's been honest and open. Very informative. Night and day. I haven't felt pressured at all. I'm feeling so relaxed and excited about coming for my breast augmentation in february. Before speaking with him. I was extremely anxious about coming so far. But now I feel confident. All thanks to my guardian angel, Süleyman. Thanks again Süleyman.

11 September 2025
Unprompted review
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Reply from Flymedi

Dear Pauline,

Thank you for sharing your heartfelt words! We’re so pleased to hear how much Süleyman’s honesty, patience, and guidance have helped you feel reassured and confident in your decision. It means a lot to know he was able to turn your anxiety into excitement and trust for your upcoming procedure.

We’ll be sure to share your beautiful feedback with him — he will be delighted to know the positive impact he’s had on your journey. We look forward to welcoming you in February and supporting you every step of the way!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I’m very thankful to Mr Şafak

I’m very thankful to Mr. Şafak and his team/colleagues for keeping me updated and assisting me throughout my stay in Istanbul for my surgery. I also appreciate the support from Flymedi for making the whole experience smoother and less stressful.

1 September 2025
Unprompted review
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Reply from Flymedi

Dear P Jay Naranja,

Thank you for your kind words! We’re delighted to hear that Mr. Şafak and his team kept you well informed and supported throughout your stay in Istanbul. It’s also wonderful to know that our Flymedi team helped make your experience smoother and less stressful. Your appreciation means a lot to us, and we’ll be sure to share your feedback with everyone involved.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

very accommodating

Angela has been wonderful helpful very patient as I wasn’t sure of my exact dates that I wanted to travel. She was ready to accommodate all my needs.

7 September 2025
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Reply from Flymedi

Dear Amanda,

Thank you for your kind feedback! We’re so glad to hear that Angela’s patience and support made planning your trip easier and more comfortable. Her dedication to accommodating every need truly reflects the care we strive to provide. We’ll be sure to share your kind words with her!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Extremely helpful and informative

Extremely helpful and informative. Communication was prompt and thorough. Very friendly staff.

8 September 2025
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Reply from Flymedi

Dear Joshua,

Thank you for your kind words! We’re delighted to hear that you found our team helpful, informative, and friendly, and that communication was clear and prompt throughout. Your feedback means a lot to us!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Amazing experience- would recommend…

Amazing experience- would recommend 100%
Had my Rhinoplasty with Dr Songul. Very satisfied with my new nose !
Büşra was the sweetest and most helpful coordinatior !!

2 September 2025
Unprompted review
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Reply from Flymedi

Dear Jacoline,

Thank you for sharing your wonderful experience! We're thrilled to hear that you are so satisfied with your rhinoplasty results with Dr. Songul. It’s also lovely to know that Büşra made the journey smooth and supportive with her kindness and helpful guidance. We’ll be sure to pass along your kind words to both of them!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Great experience

Thorough, attentive, knowledgeable, respectable.

29 August 2025
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Reply from Flymedi

Dear Eric,

Thank you for your kind words! We’re delighted to know that you found our team thorough, attentive, and knowledgeable. Your recognition means a lot to us, and we’ll continue striving to provide respectful and professional care for all our patients.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Tummy tuck, breast lift and breast implant

I recently underwent a tummy tuck (with diastasis recti repair), breast lift, and breast implant surgery — and my entire experience was truly extraordinary. Everything was organized with such precision, and the support system was genuinely available 24/7.

Dr. Ramazan Guller performed my surgery, and his work is absolute perfection. Words cannot express how happy I am. Social media simply does not do justice to his skill. The line of my stitches is flawless, my scars are barely visible, and my new belly button is nothing short of a work of art.

My event coordinator, Mr. Safak, was incredibly knowledgeable and supportive. He ensured that everything was perfectly planned and always on time, which gave me great peace of mind.

The hospital nurses were also wonderful, but there was one nurse in particular who stood out. Her attention to detail, compassion, and genuine care left a lasting impression on me — I will never forget her kindness.

To the entire team: thank you so much for everything! 😊💖

19 August 2025
Unprompted review
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Reply from Flymedi

Dear Tammy,

Thank you so much for taking the time to share such a detailed and heartfelt review. We are overjoyed to hear how extraordinary your experience was and that you are so happy with your results. Dr. Ramazan Guler will be honored by your words of praise, and we’re delighted that his skill and precision brought you such confidence and joy.

We’re equally glad to know that Mr. Safak’s knowledge and careful planning helped you feel at ease throughout the process, and that our nursing team — especially the nurse who left such a memorable impression — provided compassionate and attentive care.

Your appreciation means the world to us, and we’ll make sure to share your kind words with everyone involved. Wishing you continued happiness and a smooth recovery! 💖

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Flymedi is very accommodating and a…

Flymedi is very accommodating and a professional company. Angela helped so much with coordinating transportation to and from the hospital. Dr. Habib did amazing work and I have no regrets or complaints. He doesn't do unnecessary work if a patient doesn't need it. I am grateful for that. I would definitely use this company and Dr. Habib again. Thank you so much Angela and Dr. Habib!

5 August 2025
Unprompted review
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Reply from Flymedi

Dear Teresa,

Thank you for your wonderful feedback! We’re delighted to hear that you found Flymedi accommodating and professional throughout your journey. Dr. Habib will be honored by your kind words about his thoughtful approach and excellent work, and we’re glad his care brought you such peace of mind.

It’s also fantastic to know that Angela supported you so well with all the arrangements, making everything smooth and stress-free. We’ll be sure to share your appreciation with both of them!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Excellent from beginning to end.

I was very impressed with the speed and efficiency that my appointment was arranged. The healthcare consultant Maria was very professional and reassuring throughout the process and responded to any of my questions and concerns in a timely manner. This is my second hair transplant with Flymedi because the area to be treated was too large to be done in one session. My new hair is coming through nicely so far after six months with no complications. The entire journey is comfortable and professionally organised throughout. My worries disappeared as I went and just layed back to enjoy the ride. Post surgery there was hardly any pain around the donor area and the best way I can describe it is feeling like very mild sunburn for a couple of days. The local anaesthetic made the hair transplant procedure totally painless whilst being done. A little discomfort was felt when the anesthetic was being administered but nothing heavy. Nice hotel, friendly and reassuring staff, efficient limo service from start to finish. What else could you ask for? If you are considering having any procedure done with Flymedi I would say go for it. Excellent value for money as well.

28 August 2025
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Reply from Flymedi

Dear Richard,

Thank you so much for sharing your experience in such detail. We are truly delighted to hear how smooth and well-organized your journey with us has been. It’s wonderful to know that Maria supported you professionally and reassuringly throughout, and that you felt fully cared for at every stage.

We’re also thrilled that your second hair transplant is progressing nicely with no complications, and that the entire process — from the procedure itself to the comfort of the hotel and transportation — met your expectations. Your description of the care, efficiency, and value means the world to us, and we’ll be sure to share your kind words with our team.

We wish you continued great results and happiness with your new hair!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I highly recommend using Flymedi

I highly recommend using Flymedi, Angela was great and organised the whole trip along with options for surgeons, and all information about the opp. Maria was also fantastic when supporting and organising before and during recovery. I particularly recommend using Dr. Yalcin as he is very dedicated and thorough with his work. Great after care also.

18 August 2025
Unprompted review
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Reply from Flymedi

Dear Shamoun,

Thank you for your thoughtful recommendation! We’re so pleased to hear that Angela made the process smooth and well-organized, and that Maria provided excellent support before and during your recovery. It’s wonderful to know Dr. Yalcin’s dedication and thorough approach left you so satisfied, and we’re glad you felt well cared for throughout.

Your kind words about our aftercare mean a lot to us, and we’ll be sure to share your feedback with the entire team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

What a journey

What a journey! The anxiety and emotional rollercoaster that comes with whole process of having such a big procedure... I can honestly tell you was a waste of head space. Dr Tugce Simsek is a master of her art. The team around her are supportive, empathetic and eager to put your mind at ease. Thankyou Tugce Simsek you absolute queen and thankyou to the Flymedi crew for all your support

Love always

23 August 2025
Unprompted review
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Reply from Flymedi

Dear Natalie,

Thank you for sharing your heartfelt experience with us. We’re so glad to hear that Dr. Tugce Simsek’s skill and artistry, along with the support and empathy of our team, helped turn your journey into such a positive one. Your kind words about feeling reassured and cared for mean so much to us.

We’ll be sure to share your lovely message with Dr. Simsek and the entire Flymedi crew — they’ll be delighted to know the impact they had on your experience.

With gratitude and best wishes,
The Flymedi Success Team

Rated 5 out of 5 stars

Ms. Sophie

Ms. Angela is a professional in her field, attentive, and kind. It is a pleasure to communicate with her.

19 August 2025
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Reply from Flymedi

Dear Sophie,

Thank you for your kind words! We’re so pleased to hear that your communication with Angela was such a positive experience. Her professionalism, attentiveness, and kindness are qualities we truly value, and we’ll be sure to share your appreciation with her.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Yagmur has been AMAZING

Yagmur has been AMAZING! She answered all of my questions promptly and thoroughly, and provided the best guidance, making me feel confident in moving forward.

18 August 2025
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Reply from Flymedi

Dear Tia,

Thank you for sharing your wonderful feedback! We’re thrilled to hear that Yagmur supported you with prompt and thorough answers, and that her guidance gave you confidence moving forward. We’ll be sure to share your kind words with her!

Warm regards,
The Flymedi Success Team

Rated 1 out of 5 stars

Unprofessional, Dishonest, and Dangerous


J’ai eu une très mauvaise expérience avec Flymedi et leur clinique partenaire.À la base, mon opération devait avoir lieu le 12 août. J’avais donc acheté un billet d’avion pour arriver le 10 août et repartir le 21 août. Quatre jours avant mon départ, on m’informe que le chirurgien a modifié la date de ses congés et ne sera pas disponible entre le 11 et le 18 août. On me demande donc d’avancer l’opération au 9 août. Cela signifiait que je devais racheter un autre billet d’avion, car celui que j’avais déjà payé n’était pas remboursable. Tess m’a alors confirmé que la clinique prendrait en charge le nouveau billet ainsi que l’ancien billet perdu puisque ce changement venait d’eux.

Le jour de l’opération, ils m’ont annoncé que mon taux d’hémoglobine était à 7 et ont annulé l’intervention. Mais le plus choquant, c’est que personne ne m’a informée qu’un taux aussi bas est dangereux, ni qu’en l’absence de transfusion mon taux pouvait encore baisser et que je pouvais mourir. Pourtant, il s’agissait de médecins, d’infirmières et de chirurgiens. Cela prouve qu’ils ne se soucient pas de la santé des patients, uniquement de l’argent.

Aujourd’hui, ils mettent tout ça sur le compte d’un “malentendu” ou d’un “problème de langue” avec Tess, au lieu d’admettre qu’elle a commis une erreur. En réalité, ils font preuve de mauvaise foi, car je n’ai pas pu me faire opérer et je suis dans une position d’impuissance.

Ils avaient clairement promis de rembourser les deux vols, mais refusent maintenant. Si vous tenez à votre santé, à votre sécurité et à votre argent, fuyez cette entreprise.

I had a very bad experience with Flymedi and their partner clinic. Initially, my surgery was scheduled for August 12. I had therefore purchased a flight ticket to arrive on August 10 and return on August 21. Four days before my departure, I was informed that the surgeon had changed his vacation dates and would not be available between August 11 and August 18. I was then asked to move my surgery forward to August 9. This meant I had to buy another plane ticket, as the one I had already paid for was non-refundable. Tess then confirmed to me that the clinic would cover the cost of the new ticket as well as the lost original ticket, since this change came from them.

On the day of the surgery, they told me my hemoglobin level was at 7 and canceled the procedure. But the most shocking thing is that no one informed me that such a low level is dangerous, or that without a transfusion my level could drop further and I could die. And these were supposed to be doctors, nurses, and surgeons. This shows they do not care about patients’ health — only about money.

Today, they blame all of this on a “misunderstanding” or “language barrier” with Tess, instead of admitting that she made a mistake. In reality, they are acting in bad faith, as I was unable to have my surgery and I am in a position of helplessness.

They clearly promised to reimburse both flights, but are now refusing. If you care about your health, safety, and money — stay far away from this company.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great!
The shuttle, the hospital, the people…
I had a wonderful experience, my nose looks just like how i wanted it and i’m very very happy about that.

28 July 2025
Unprompted review
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Reply from Flymedi

Dear Lauri,

Thank you for your lovely feedback! We’re so happy to hear that everything — from the shuttle and hospital to your results — met your expectations. It’s wonderful that you’re delighted with your new nose, and we’ll be sure to share your kind words with the team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

wonderful experience

Maria has been wonderful, extremely informative and reassuring from the moment we started communication. Her professionalism gives me confidence in the journey I am about to embark on. Thank you, Maria.

24 July 2025
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Reply from Flymedi

Dear Carmen,

Thank you so much for your kind words! We’re thrilled to hear that Maria has been such a supportive and informative presence. Her dedication truly reflects the care we strive to provide.

Wishing you all the best as you begin this journey — we're here for you every step of the way.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Gulim. She is highly attentive, professional, and always quick to respond. I really appreciated her ability to understand my needs right away and provide clear, helpful guidance. It’s rare to find someone who combines efficiency with such a friendly and supportive attitude. Thank you again for your excellent support!

16 July 2025
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Reply from Flymedi

Dear Anton,

Thank you for your thoughtful feedback! We're delighted to hear that working with Gulim was such a positive experience. Her attentiveness and professionalism truly reflect the values we aim to uphold. We’ll be sure to share your kind words with her!

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Excellent, clear and timely communication

Excellent and timely communication. Yagmur is an asset to Flymedi 🏆

6 July 2025
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Reply from Flymedi

Dear Amy,

Thank you so much for your kind words! We're thrilled to hear that Yagmur made such a positive impact on your experience. Her clear and timely communication truly makes her a valued part of our team.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Good

Easy to use and helpful

3 July 2025
Flymedi logo

Reply from Flymedi

Dear Alex,

Thank you for your feedback! We're glad you found the process easy and helpful. We're always here to support you.

Best regards,
The Flymedi Success Team

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