The Folio Society Reviews 32,600

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, highlighting their beautiful binding, illustrations, and overall craftsmanship. Many people appreciate the careful packaging, ensuring products arrive in pristine condition, and the efficiency of the delivery service. The ordering process is frequently described as easy and smooth, contributing to an overall excellent service experience. However, some customers also noted issues with delivery times, particularly when paying for expedited shipping that did not meet expectations. A few other people also felt that the description of signed copies was misleading, as the author had not directly signed the book itself.

What people talk about most

Product

People report positive experiences with the product, consistently praising the high quality and beautiful... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing delight with their purchases... See more

Service

Customers had positive experiences with service, often describing it as amazing, excellent, and flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more

Rated 5 out of 5 stars

The two books I wanted were sent quickly and packed with great care. I was waiting for ‘The Last Unicorn’ to come back into stock and was notified immediately. With it I bought ‘The Neverending Store... See more

Rated 5 out of 5 stars

I have purchased many books from Folio over the years. They are consistently great quality and look great on our shelves. I often buy titles that I reread over and over, and I appreciate the quality o... See more



Company details

  1. #7 of 21 best companies in Book Publisher
  2. #16 of 46 best companies in Book shop

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33k reviews

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Rated 5 out of 5 stars

These books are works of art

These books are works of art. I bought “Neverending Story” as a gift for myself and my daughter- the quality is exceptional and reading it together is a magical experience. These are collector’a books, the kind of book you’ll want to pass on in the family to the next generation.

1 June 2026
Rated 5 out of 5 stars

Very good

Good selection to choose from. Good delivery and the book very safely wrapped. Very helpful if advice/help needed.

1 June 2026
Rated 5 out of 5 stars

Delivery service

I needed the book in a hurry in order to be in time for a birthday present so I paid extra for express delivery. Even though I live in Ireland and deliveries from the UK can be hit and miss post-Brexit, the book arrived in a couple of days, in good time for the birthday.

1 June 2026
Rated 5 out of 5 stars

Folio Subscriber

I have been a subscriber to Folio for many years. I find their books of value and very well done. I have never had a problem with an order, nor their products. Their books have been as described and even better than described.

20 April 2026
Rated 5 out of 5 stars

Every book I've purchased from Folio…

Every book I've purchased from Folio Society has been in excellent condition and is a magnificently bound piece of art. They also package the books very well. One package was beat to hell and was likely soaking in water thanks to the delivery service (not Folio Society's fault), but the books are made well enough and packaged carefully, so the books were in pristine condition.

27 May 2026
Rated 1 out of 5 stars

Very disappointed with this purchase

Very disappointed with this purchase. I paid an extra $38 for express 3-day shipping because I needed the book for the weekend. Not only did the package fail to arrive within the promised timeframe, but I also received no meaningful resolution.

When customers pay a premium for expedited shipping, they expect the seller to honor that commitment. In this case, the service I paid for was not delivered. Since the book did not arrive when needed, the purchase became useless for its intended purpose.

I have requested that the order be canceled and refunded, including the shipping charge. This experience has been frustrating and unacceptable. I would not recommend purchasing from this seller if timely delivery is important to you.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Books at their best

If you take pleasure in reading beautifully produced editions of your favourite authors then this is the "go to site".
The books are beautifully bound and printed with excellent illustrations. Delivery
is on time and books are well protected in transit.

31 October 2025
Rated 5 out of 5 stars

Archive quality "real" books


Archive quality "real" books, in my favorite genre, Science Fiction. Worth the price.
Yes, there is not a title I have that I don't have in Kindle, I'm not looking for the stories.
I am a collector of antiques. Now, these are NOT antiques, but they WILL be.
I can put a Folio book on the shelf, and when I take it down 75 years from now, it will still be in the same, perfect, condition as when I first put it on my bookshelf.
The thing is, quality of the physical product is something print media companies have simply ignored. Newspapers, comics, paperback books are designed to be read once and thrown away. This is also true of hardbound "real books".
The books I have collected are classics. That includes collectable books of famous comics, DC Comics (Superman, Batman); Zenith Publishing (Incredible Hulk), Non-Pareil (Spiderman, Fantastic Four), Marvel (DareDevil, Captain America).
If you should find an original, it will probably be falling into pieces.
With Folio I have acid-free, archival quality comic books that will last decades without deteriorating at all.

28 May 2026
Rated 2 out of 5 stars

Express delivery 3 days late

Order a b-day present, paid for express delivery on a monday (bank holiday). However this was not processed by dpd until the next day as they were closed, which i was not warned about then delivery got further delayed by another 2 days. All folio did was refund me £2, the difference between standard and express shipping. Despite completely missing my required deadline. Didn't even offer to refund the standard shipping. Poor experience for such an expensive service and product.

26 May 2026
Rated 5 out of 5 stars

Outstanding

Prompt acknowledgment and shipping of my order, and the quality of the book is outstanding

28 May 2026
Rated 4 out of 5 stars

Great customer service …

I recently bought a copy of Jaws a very impressively illustrated book.
Unfortunately my first three copies all had small faults or damage.
I would say that this has never happened to me before in 15 years of buying Folio Society books.
A big thank you to all the staff for how they patiently dealt with my issues and resolved them with a perfect good copy which they checked before posting next day delivery.
So a recommended company to buy from, sometimes things go wrong but it is how you put it right that counts for a lot.

27 May 2026
Rated 5 out of 5 stars

Extraordinarily lovely books.

Their books are extraordinarily lovely. I give them as presents often.
There was a problem with the expedited shipping and their customer service was excellent, offering a full refund on the shipping costs.

28 May 2026
Rated 5 out of 5 stars

Really great quality

The book was well packed ! The book itself is of great quality (hardcover and the type of paper). I recommend !

5 June 2026

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