Folksy Reviews 

459
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have just received my print from,Cornish Hidden Gem Prints. Secure packaging, Fast delivery and more importantly a great quality print of a Cornish storm. Thanks to Paul Clarke, very talented.... See more

Rated 3 out of 5 stars

I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... See more

Rated 5 out of 5 stars

I like the friendly atmosphere of Folksy - feel welcome as part of the Folksy family. No real issues but could Foksy or advertise the makers items more?

Rated 4 out of 5 stars

Easy to open shop and upload items for sale. Platform delivers very little customer traffic to shops and seems to focus more on targeting sellers rather than buyers. As a customer however, I have foun... See more

Company details

  1. #24 of 24 best companies in Art Handcraft
  2. #59 of 62 best companies in Craft shop
  3. #316 of 375 best companies in Gift shop
  4. #6 of 6 best companies in Knit shop
  5. #54 of 55 best companies in Arts and Crafts Shop
  6. #31 of 36 best companies in Shop

About Folksy

Written by the company

Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.

Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.

And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

459 reviews

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4.3

All reviews

(459)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve had a Great Experience

Folksy is easy to use to buy through but as a Folksy Plus member I love the unlimited listings gs and being able to take part in the special markets they run. Easy to list my items. Would love to be able to print T postage labels through Folksy though. But all in all, a great experience so far.

27 October 2024
Rated 1 out of 5 stars

For us it is useless

For us it is useless and I believe was poorly thought out in its initial stages of being coded.
Typically this is meant for crafters who make 1 off items but maybe a range, for instance decorated hair slides of different colours and designs. You should be able to upload the photos add text, prices and quantities. Unfortunately you can only add quantities in one field which then pertains across the variants. E.g 5 different hair slides all 1 off's so 5 in total but it then is possible for a customer to order the 5 all of one variant which of course is not possible.
If they want variants to work they need to set up their site to allow qty per variant.

21 October 2024
Unprompted review
Folksy logo

Reply from Folksy



Hi Tony, thanks for your review and we're sorry that Folksy doesn't work for your business.
As Folksy is primarily a site for handmade, many of the items listed are one of a kind, and we expect most sellers will create an individual listing for each individual item to benefit from better SEO.
We do offer variations on listings, however these do not currently support stock control, so are better suited for those that want to offer personalisation options (where there isn't a limited quantity) rather than those that want to list multiple individual items within one listing.
We understand stock control on variations is a desired feature for some sellers and we hope it is something we'll be able to develop in the future.

Rated 5 out of 5 stars

Love selling on Folksy

Great uk based marketplace which is better than Etsy. There seems to be no mass market Far East products on here, just arty products from genuine artists & makers.

5 October 2024
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Reply from Folksy

Thanks for your lovely feedback Carol!

Rated 5 out of 5 stars

I love Folksy and would not chose…

I love Folksy and would not choose anywhere else for my shop. The selling fees are very fair and the whole process in creating a shop and loading products is easy and straight forward. No hidden costs unlike Etsy and only English designers selling genuine handmade products, no tat from China amd abroad unlike Etsy

8 October 2024
Folksy logo

Reply from Folksy

Thanks for your lovely feedback!

Rated 5 out of 5 stars

Folksy is great place to find unique gifts

Folksy is such a little known gem of a site! It’s like going to a giant craft fayre but without having to worry about inclement weather spoiling the day. There are so many incredibly talented crafters and makers out there and it’s great to be able to find so many under one roof. It’s a great place to find unique, hand crafted goodies for presents, I just love it!

12 September 2024
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Reply from Folksy

Thank you - we're so pleased you love it!

Rated 5 out of 5 stars

Such a variety to choose from

Such a variety to choose from. The quality of the products is outstanding, and their prices are reasonable too.

I’m absolutely loving Folksy at the moment, it’s so easy to use wether your a seller or a buyer, everything is so quick and straightforward.

5 September 2024
Unprompted review
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Reply from Folksy

Thanks for the feedback it's great to hear you're loving using Folksy

Rated 5 out of 5 stars

I love the fact that everything is hand…

I love the fact that everything is hand made both from a buyer and a seller's point of view.

9 September 2024
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Reply from Folksy

Thanks you for the feedback. We're huge fans of art and craft ourselves and love the passion and skill that goes into making the work on Folksy :)

Rated 5 out of 5 stars

Folksy is a wonderful UK handcrafted site

Folksy is a wonderful selling platform for crafts where you know everything is made in the UK.
Acknowledgement and shipment was very quick, the checkout process was easy, and received product excellent.
Highly recommend and will definitely be buying from Folksy again.

5 September 2024
Folksy logo

Reply from Folksy

Thanks for your feedback and hopefully see you again soon.

Rated 2 out of 5 stars

Like others who have commented

Like others who have commented, My personal view is on promoting the site and marketing in general! I have a feeling you are just sat on our subscriptions @ £7.50 a month x members? = £100.000.00 pa =/-
I can only speak from 30 years experience in professional sales and marketing positions during my working life.

On a positive note

10 October 2023
Unprompted review
Folksy logo

Reply from Folksy

Hi David,

We're sorry you're disappointed. There are a variety of reasons why some sellers struggle to make sales (and why some sell well) and we have a wealth of information on the blog and in our webinars to help get you on the right path. We use a variety of different marketing channels to connect with users looking for things to buy that match to what people are selling - content, paid, SEO and review this activity at least weekly to optimise its effectiveness. If you'd like a review of your work and your shop we'd be happy to provide that if you decide to use Folksy again. All the best.

Rated 5 out of 5 stars

Folksy

It was really easy to set up my shop, list my items for sale and include photos.
When I sold an item, payment was confirmed through the site and all the information I needed was there to complete the sale.

10 August 2024
Folksy logo

Reply from Folksy

Thanks for your feedback and sharing how easy you found the process of creating a shop, listing and selling!

Rated 5 out of 5 stars

New Folksy Platform User

This is the first time I have used Folksy, and pleased I have chosen this platform.
I have used a competitor platform which was supposedly for crafts, however, it has changed so much.
Folksy was easy to set up and had a considerable amount of choice and training. Love it!

8 August 2024
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Reply from Folksy

Thanks for your feedback. We're so pleased you're loving it. If you have any specific feedback for things we can do better please do get in touch.

Rated 5 out of 5 stars

I recently treated myself to a pair of…

I recently treated myself to a pair of handmade earrings from Folksy and I'm absolutely in love! They're so unique and beautifully made. The whole shopping experience was a breeze, and the earrings arrived safely and quickly. It's great to support independent makers, and Folksy makes it so easy to find amazing pieces.

30 July 2024
Rated 4 out of 5 stars

I love the folksy website

I love the folksy website. It is easy to set up an account for selling with so far no pressure to run things so that you feel as though you are working for someone else like some other selling platforms.
The only down side is the app as you cannot really interact with your shop or see stats. The only thing you can do is add or edit listings and even then I have been unsuccessful at that as can't load photos, but hopefully it will improve.
I will stick with it and just have to work from a pc in future.

27 July 2024
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Reply from Folksy

Hi, thanks for your feedback. The selling app is just for listing and managing items, and does not yet cover the functionality available on the web (managing orders, seeing stats and activity etc). Right now we're prioritising some other improvements to the service on the buying side but hope to improve the app in the new year - do see the Folksy blog for updates on these changes :)

Rated 1 out of 5 stars

Really don't bother

Disappointed to find out the only competition to Etsy can’t hold a candle to them in terms of functionality and service. Paid for the Plus option since listing without this would have worked out incredible expensive with a much smaller audience than Etsy.

The option to transfer listings directly from Etsy was greatly welcomed, but turned out to be extremely manual and involve downloading the CSV and sending via email to Folksy. Not a big issue but definitely felt clunky. I then wasn’t able to move them out of drafts, so had to email Support to be told I’d skipped some step that wasn’t flagged as required. When I finally got them listed, I received an email saying that my items were a copyright infringement (they definitely aren’t, and are sold on multiple other platforms without issue). At this point I asked them to close the shop and refund my Plus payment - they did the former and refused to do the latter.

22 July 2024
Unprompted review
Folksy logo

Reply from Folksy

Hello, I'm sorry your experience of using Folksy didn't like up to expectations. We wish you lots of success wherever you choose to sell and hope you give us another chance in the future. All the best.

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