I have just received my print from,Cornish Hidden Gem Prints. Secure packaging, Fast delivery and more importantly a great quality print of a Cornish storm. Thanks to Paul Clarke, very talented.... See more
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See what reviewers are saying
I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... See more
I like the friendly atmosphere of Folksy - feel welcome as part of the Folksy family. No real issues but could Foksy or advertise the makers items more?
Easy to open shop and upload items for sale. Platform delivers very little customer traffic to shops and seems to focus more on targeting sellers rather than buyers. As a customer however, I have foun... See more
Company details
- #24 of 24 best companies in Art Handcraft
- #59 of 62 best companies in Craft shop
- #316 of 375 best companies in Gift shop
- #6 of 6 best companies in Knit shop
- #54 of 55 best companies in Arts and Crafts Shop
- #31 of 36 best companies in Shop
About Folksy
Written by the company
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Contact info
John Street, S2 4QU, Sheffield, United Kingdom
- support@folksy.co.uk
- folksy.com
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Beware Before Paying for Folksy Plus
I paid for a Folksy Plus account expecting the listing transfer service I was eligible for. They refused, claiming my products weren’t suitable—even though similar items are on their site. After I pointed this out, they suspended my account and denied a refund. This is unacceptable, especially since the service wasn’t delivered. Be cautious—check everything before paying.

Reply from Folksy
Basically pointless
Easy to use but you really have to generate your own traffic to your shop. It’s not expensive to use at £7.50 a month but if you don’t get sales what’s the point. You have to literally spend all your time advertising your shop on Facebook selling sites to get traffic to your shop. A big time waster especially if you are a busy person. Not good for me I’m afraid- shame!

Reply from Folksy
Just By Debs was a fantastic seller
Just By Debs was a fantastic seller, quick to dispatch and the sweatshirt was amazing. Would highly recommend this seller
Good shop format
Selling and stock control, reports and accounts, all sorted easily!
Very easy to get products up.
Not ideal that I am having trouble selling to E.U, but thats hardly Folksy's fault.
All in, an ideal solution for what I need.
Folksy for Sellers
Folksy is a fantastic platform for those who want to sell their hand made creations. As the pricing is reasonable. Handmade good made in the UK which I think is brilliant!
Folksy, the place to buy and sell handmade
This review was for a purchase on Folksy, I am a buyer and seller on this platform.
Transaction was straightforward, great communication with the shop owner who went above and beyond.
Easy to navigate the site to find what I was looking for, some beautiful handcrafted pieces, so many talented artists and makers based in the UK. Payment went straight through with a choice of paypal or cards via Stripe. Good were despatched very quickly and beautifully packaged.
After submit passport, brp, national insurance number, utr number, bank account that have the same name & 800 listings of raw materials of craft supplies, Etsy permanently suspended me
I have decided to sell on Folksy after my 800 listings of raw materials and craft supplies have been permanently suspended by Etsy without notification, just really one-sided action done by robots. Oops, I have even submitted passport, brp, national insurance number, utr number and bank details that have the same name, unfortunately, not enough and still permanently suspended!!
Folksy is really helpful. There are real humans in there, not robots!! And they help me sort out some issues relating to bills that I have mistakenly chosen for my listings. They are very helpful and treat me like a human being. They work with heart ❤
I just need to get the traffic to Folksy from my TikTok account. Who doesn't want to buy a beautiful Shabbychic premium high top quality printed grossgrain ribbon when the price is just £2.50/yard with £0.85 delivery fee (not £3 delivery fee like most Etsy shops event hough you just buy 1 piece of tiny button)??
My previous buyers will be looking at my shop. Hope they will go to Folksy.
Folksy has an amazing selection of…
Folksy has an amazing selection of wonderful artisan makers creating a wealth of stunning products. All the items I have purchased have been of very high quality, all handmade with care and with attention to detail. The website is easy to use and navigate through.
Item not received, no refund, no communication
Ordered an item, didn't receive it, didn't get my money back, no way of communicating with Folksy or them issuing me a refund so I had to get a refund from my credit card company which is completely unfair. Will never use them again to buy anything as the transaction isn't safe and communication is non existent from the seller and Folksy themselves.

Reply from Folksy
Very impressed with customer service as…
Very impressed with customer service as a seller, comprehensive reply to a query within 24 hours. I can only give 4 * though because without an app they are not as easy to sell with as Etsy. If they developed an app they would have a much bigger uptake from small business.
Folksy - but not Etsy!
Yes, as a seller all good, sale a made and a very happy customer pleased with her purchase.
my only gripe is the operation of Folksy - no way is it a comparable alternative to Etsy, it hasn't got the exposure or coverage, it's seems it's up to the seller to do the item promoting on other sites. Having been on Folksy now for some 6 months and made only one sale as compared to 120 sales in the same period through Etsy, ok, the cost is dearer through Etsy but it means putting in a lot of work on the Folksy site to try and get a sale I will persevere with this site but I wouldn't call it ideal and these facts are not made clear when you sign up.
There is such a variety of handcrafted…
There is such a variety of handcrafted goods on Folksy,
The website is easy to use I absolutely love the jumper I bought 😍😍
Really easy to use
Great place for unique gifts
Always easy to use, great makers and fabulous choice of unique makes.
Great website and great to work with.
Would be good to be anle to speak to
Would be good to be anle to speak to
Speak to someone when trying to sort out a tricky problem.
Poor service
Despite my items being 100% handmade, my listing was suspended for not being handmade. I told them this was all incorrect, and then after Folksy did "further research" they deemed it okay.
No, I think you'll find I proved it was 100% handmade, you clearly didn't do any research. Maybe if you're going to any research, do it before you kill a listing and send an email full of accusations?

Reply from Folksy
I keep being told to add stripe which I…
I keep being told to add stripe which I have done. It’s not clear on my dashboard that this has been recognised. I am not really sure what it is other than an outside agent - it’s not clear

Reply from Folksy
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