Food Lion Reviews 240

Good Morning, I go to the Food Loin street in Milton Delaware. This is the worst food Loin store that I have went to. Not all of the employees are there are bad but some are the worst. Not friendly there at all. No greetings at all. I brought some meat there that was very spoiled and I took it back. No apologies are nothing the just told me to go and get another one and that was it. Some of the self checkout workers are horrible. I rather go to Walmart. I went to the deli to buy some lunch meat. I was standing there for at least 19 minutes before someone helped me on 6/29/2025. There was a couple of workers there. One gentleman was wrapping meat another lady was just standing there looking at me and then she walked into the freezer. I waited for another 10 minutes the man was still standing there wrapping meat. A different young lady walked out of the freezer and saw me standing there and helped me. Wow I thought it was just me until I saw another woman standing there. I went to buy onions guss what they were spoiled onions should never be soft. Bad experience at the place.

I went into food like so many times before to get money order. This time I was dealing with a work who can't count large amounts of money.she put my 2,000.and 40.00 in the machine but only got back 1900 cause that's what she the machine to do. So she stole my 100.00 that she going to collect when the store close. I was there for a moneyvorder and them fools call the police me!! Food lion is a bunch of thefts dumb no counting fools! I will never go back and will erase the app from my phone

By looking at all the negative reviews, Food Lion doesn't seem to care about their customers! We shop the Food Lion in Roanoke Virginia, at the Hollins location.Their service is usually pretty good!! Very helpful.
They hired some "summer" young help I suppose!! This customer service cashier obviously doesn't have any customer service SKILLS!!! She never spoke one word to us, except to tell us our bill amount! She didn't bother to bag our groceries correctly. We always separate our cold items from everything else, like most people do.
That's why Food Lion uses blue bags for perishables and white for non perishable. We'll she just started bagging things her way. Also she just dropped things on top of each other, Bananas on top of the bread ect.. Sometimes you just let it go and think that people are having a bad day, but that's not really acceptable in my years of customer service, not mention the cost of groceries!!! So we go through her line on a different day, she does the same crap again. If your wondering who this cashier is, she's probably between 21-23 yrs old with purple hair. I just wonder if she still works there!!! If we choose to go through her line again and nothing has changed, I will have to complain to Management!!! (Not sure if the date we shopped is correct)

My order from June 9 2025 is missing from my order history. 8 received some items yesterday. I have spent hours looking for that order but it is nowhere to be found. I am missing an extension cord, paper towels, toilet paper etc.
Why does an employee take it upon himself to delete my order from yesterday from my order history?

Food Lion on Knox Abbot Drive Cayce South Carolina. Lines are forever long. Inexcusable. June 10th, 6:20 pm. Nobody attempting to speed things up in store.

The Food Lion in Nashville, NC tends to have employees with atrocious attitudes who don't apologize when major grocery mix-ups are made and who get in your face and make rude, unprofessional remarks when they're the ones that messed up your pick-up order.
The wait-times for pick-up are ridiculous and sometimes you have to physically go inside to get your bags which defeats the entire purpose.
I do not plan on shopping at this particular branch again. The local Walmart has much better service and wait times and they've yet to ruin my pickup order.
Do better, guys.

Every time I go there, there is an issue. The store near me in Salisbury, MD on Nanticoke Road is terrible. Today my husband went and got a container of deli tuna. When he got home, I noticed the tuna's expiration date is 4/24/25, and today is 6/1/25. I went to return it, and the lady at the help desk was rude, did not even apologize for the convenience she caused me, and didn't seem shocked that it was still on the shelf. If someone had eaten the tuna, they probably would have gotten food poisioning. This is not the first time I've had to return an item for being expired. Also, the cashiers are not friendly, except for one, and the lines are long, and there are not self checkouts. The store is dirty, and I've had many encounters with staff that were not pleasant. There are always staff stocking the shelves in every aisle, and they barely move for you to get by. The other day there was grey meat and old chicken in the meat area. I will not go there again. This is it, even though it is 5 minutes from me, I will go to Aldi, which is 15 minutes away.

Wow! Up until about two weeks ago I loved food lion. I literally hate going to Walmart. I am assuming my issue has something to do with the new ordering process, but I would never know because no one will contact me back. I was unable to place an order 2 Saturdays ago. I contacted customer service and was told them. I was to receive an email within 15 minutes to respond to. This e-mail was to confirm that my account was not fraudulent. After not receiving the email I called back. I was told that the previous person had misspoke and that it could take up to 24 to 48 hours to receive the email. I did receive an email from customer service later that day in which I responded to. I waited a few days and emailed back. No reply. I have since emailed three times. I took a chance and thought well maybe my account has been reactivated it and they forgot to contact me, I logged in, and added my groceries to the cart, and went to check out when I did. I received the same error message I have in the past. Two weeks! I guess they don’t need our business. Two weeks just for our family is a loss of $500. I can only imagine how much they are losing.

I order Food Lion to go for my farm as well as my elderly mom and my family, so I need to be able to specify the address. The order process has been changed and I can no longer change the delivery address. Multiple calls to customer service and no one can help. Look like I will have to switch to another grocery store.

I shop at food lion because of the convenience.. normally no complaints BUT I purchased a mangers special Bsll Park bacon cheddar hamburgers — they were the worst hamburger I have ever eaten!!! Mangers special!!! I wish they would attempt to eat one!!!

I usually go to Shop Rite but stopped by here on the way home. Everything is $5-$10 more! I get Fresh Pet food for my dog and normally the big bag is $20. It's $31 in Food Lion! Ridiculously priced. They should be ashamed.

Boston pork shoulder 0.99$ it's not on a shelf but it is available when Managers friends comes to buy it. I saw it in live. Elizabeth Town rd. Lumberton

I witnessed a disturbing situation at the Emerald Isle, NC Food Lion involving a male employee with obvious psychiatric and anger management issues yelling and threatening a female customer. The woman was crying and called him Jason. The female manager named Tanya came over and I thought she would address Jason's inappropriate behavior, but instead, she yelled at the crying woman. This is absolutely shocking! I strongly feel this needs to be addressed by Food Lion to prevent behavior of this type by the employees. This man, Jason, shouldn't work with the public, and this woman, Tanya, needs to be trained how to prioritize customers.

I'd go 2.5. Not because the stores are bad, the ones I go to are pretty decent, and the employees are friendly. However, you cannot trust the website, especially the reviews. Was looking at a product I used before and it showed 4.5+ stars. It's a decent product, but more of a 3 start item. The FL website would not let me even start to post a review or star rating. All the 4+ star ratings were BS "[This review was collected as part of a promotion.] ". They block REAL review from the website.

By making it a bit easier to shop on the app, I love shopping at foodlion, but I try shopping on the app and it gives me problems. And if you can maybe have the shelves full, lots of people moving to Delaware. Again I love shopping at foodlion, I know where everything is, everyone's very helpful, I will always shop Smyrna foodlion. ☺️.

The produce is always fresh. And the cashiers are usually friendly. There just isn't enough of them at registers. And the prices are too high.

I have shopped at Food Lion in this area (and other stores) for 19 years. Over those years, Food Lion has increased the number of organic food items—fresh and pre-packaged—where other big retailers have decreased their selections. I have been on an extremely low budget for the last four years. Yes, you do need to look at anything fresh before you purchase it(anywhere), but for my money, my groceries will mainly come from there because getting older, I need to eat a healthy diet. Food Lion allows me to do that on my budget.

Food loin on Jefferson Davis near wwaa is working with non citizens to harm shoppers and allow them to come in store to place products around the store for them to use stuff thru security cameras and phones to make ppl health go bad upon Peggy Woodford enter store I noticed the front end guy put open soda with barcode towards me yesterday they lay 2 bottles of water in the floor they placed the cart with stock on it in way they put step thing in the way the store manager knows all about it I spoke to her numerous time about what’s going on in the store with these ppl coming in doing she feels comfortable doing this every day with carts and other items I have plenty pictures of what’s going on send me wear I can send pictures if you’ll don’t take action I will go over you’ll head these ppl are dangerously ppl under tramp law they are ppl that need be locked up and store managers need be place

ripped off again by foodlion Benson NC. got home from grocery shopping to find 3 of the 4 tomatoes in prepackaged container are rotten. not the first time these people have sold me bad food.

Omg I got A can of pork n beans , which I love! However, I made a mistake of getting the ones from Food Lion and their brand of pork beans in tomato sauce. Yuckh the beans were too hard and when I looked at the sauce cause I just wanted to have it as Dipping sauce when I looked at the sauce clearly it looked like roach legs Throughout the sauce I would never Used those beams again!