AVOID AVOID AVOID!!!! Terrible company I returned shoes I paid £25 and they have only issue me with a £13 refund after returning the shoes back as they did not fit. They said that there is a charge... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service and refund/credit note not processed More details: I received the item on 25 January 2023 in the wrong size and made a return the same day I received it. Footworld r... See more
Company replied
Exceptional customer service! The shoes arrived promptly and were perfectly packaged too. We needed to exchange the size and it couldn’t have been easier. Great value and the customer service experi... See more
Company replied
Sent wrong order before Christmas... no apology for taking my money. Did offer to refund once they received item back but all a bit late before Christmas and postal strikes. Disappointing.
Company replied
Company details
Written by the company
We specialise in sourcing the most sought after brands and kicks for all age groups. Our aim is to provide you, our valued customers, only the best of the best. Our quality and service is what we pride ourselves on, ensuring you get your items on time and most importantly you are happy with your purchase. We have a great range from all the top brands around; Nike, Adidas, Reebok, Puma, Converse, Jordan, Lacoste, Timberland, Fila, New Balance, Ralph Lauren Polo and many more including everything you see in all your high street shops as well as those that you can no longer find.
Contact info
St John's Road 7, HA1 2EY, Harrow, United Kingdom
- support@footworlduk.com
- footworlduk.com
2.3
Poor
45 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service highly recommend
High quality goods & great service
14 September 2017
Unprompted review
Reply from Foot World
Thank you Lesley, pleasure to have been able to provide you with satisfactory products and services. Welcome back anytime.
Reply from Foot World
Thank you Shavit.
Pleased to hear your positive thoughts.
Never purchased anything from this …
Never purchased anything from this website.
14 September 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.