Fortresslearning Reviews 1,866

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and extensive knowledge, making the learning journey supportive and encouraging. The user experience is frequently highlighted as positive, with many appreciating the well-structured courses, easy-to-follow materials, and intuitive online platforms that make learning accessible and manageable. People also commend the excellent customer service and quick response times, noting that questions are promptly answered and feedback is swiftly provided, which greatly aids in their progress and confidence. The overall service is described as outstanding, with many feeling well-supported from enrollment to completion, and appreciating the flexibility and personalized guidance offered.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the well-structured courses,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as professional,... See more

Response time

People report positive experiences with response times, highlighting the promptness in answering questions... See more

Service

Reviewers mention positive feedback about service, highlighting the outstanding support and delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more

Company replied

Rated 5 out of 5 stars

The people are fantastic. The only times I really struggled with my training was when I was too stubborn to ask for help. The assistance offered by the staff won't give you answers but are exc... See more

Company replied

Rated 5 out of 5 stars

Easy to follow and well organised training. Quick responses to question and feedback and prompt return of grades. I now have a much better handle on assessing and related areas. Thanks Fortress Learni... See more

Rated 5 out of 5 stars

I attempted this course before but gave up, never reaching my goal. Then I heard about Fortruss Learning. I was surprised by the encouragement and motivational support I received. My questions were pr... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I thoroughly enjoyed completing my TAE…

I thoroughly enjoyed completing my TAE with Fortress Learning. The course content was interesting, practical, and directly relevant to real workplace situations. Rather than simply teaching theory, the course encouraged me to think about how training and assessment work in practice, which made the learning much more engaging and valuable.

One of the biggest strengths of the course was the flexibility. My work schedule can be unpredictable, and I also have family commitments and volunteer responsibilities through Scouting. Being able to complete the training at my own pace made all the difference. There were times when life became extremely busy, and having the ability to pause, regroup, and then continue when time permitted allowed me to successfully complete the qualification.

The Fortress Learning staff were always approachable, professional, and willing to help when needed. Questions were answered promptly, and I always felt supported throughout the course. The combination of quality learning materials, flexible delivery, and supportive staff created a positive learning experience that I would happily recommend to others considering the TAE qualification.

12 June 2026
Rated 5 out of 5 stars

Very great course

Very great course, amazing teachers, support and guidance given. Ability to work in my own time without stress of assessment due dates and finish the course earlier than intended was good! Assessments and lessons were easier to understand and complete while the program itself was easy to navigate.

15 June 2026
Rated 5 out of 5 stars

Very Efficient

I recently completed the TAE50122 Diploma of Vocational Education and Training with Fortress Learning and had an excellent experience. The trainers were readily available and supportive throughout the course. Assessment instructions were clear, marking was completed very quickly, and feedback was timely and helpful. Communication was excellent, and my qualification was issued promptly upon completion. I highly recommend Fortress Learning.

15 June 2026
Rated 5 out of 5 stars

I cant speak highly enough of Fortress Learning

I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were well presented, the full day workshops were a game changer in getting my motivation up and completing the course ahead of time. Thanks to everyone behind the scenes as well, you all made a difference and I’ll happily recommend Fortress to anyone looking to undertake a course of study. Thank you

10 June 2026
Unprompted review
Fortresslearning logo

Reply from Fortresslearning

Hi Tony,

Thank you for your review, and I'm so proud of your achievement. You went the extra mile with your commitment to the course, and the rewards have paid off.

Wishing you every success with your training and assessment.

Kind regards,
Richard

Rated 5 out of 5 stars

Well done Fortress Learning!

Easy to follow and well organised training. Quick responses to question and feedback and prompt return of grades. I now have a much better handle on assessing and related areas. Thanks Fortress Learning!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Much appreciated

1 August 2025
Fortresslearning logo

Reply from Fortresslearning

Hi Amelia,

Thank you for your kind feedback.

We wish you every success.

Warm regards,
Fortress Learning

Rated 5 out of 5 stars

Training with Fortress is only as hard as you make it

The people are fantastic.

The only times I really struggled with my training was when I was too stubborn to ask for help.

The assistance offered by the staff won't give you answers but are excellent at getting you on the right track to achieve the results you need.

Absolute legends

5 June 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Pierce,

Thank you for your kind feedback, and congratulations on getting the course completed.

Wishing you every success.

Kind regards,
Richard

Rated 5 out of 5 stars

Well-designed course, helpful and professional support staff

The course material (TAEASS) was well-constructed and the learner was guided through in a clear and consistent manner. I have many years experience teaching and assessing in other sectors, including a lot of online teaching experience. So I can say from experience that this course was well designed. Secondly, the times I interacted with staff (for Qs, clarification and one online workshop) they were unfailingly helpful and professional. Richard was of particular help to me and it was much appreciated.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Cert IV TAE 40122 Go With Fortress!!!

The dedication of the course coordinator, Richard Gietman, continued to go above and beyond for us. He was engaging, happy to impart his knowledge, and acted as a coach and mentor during the entire process. The online structure, combined with the digital face to face fortnightly check in, made the learning process seamless. The ability to reach out and have questions answered in a timely manner also boosted confidence in my application of this course. I have spoken to other people using different RTO's for the same course, most were critical of the limited (read no) support they were getting from their instructing staff, but had invested too much financially and academically to enable changing providers. Well done Fortress. You have a winning program.

29 May 2026
Unprompted review
Fortresslearning logo

Reply from Fortresslearning

Hi Stu,

Thank you for your kind review. It has been a complete pleasure to work with you over the last year, and your hard work and commitment has paid off.

I wish you all the very best from here, Stu.

Kind regards,
Richard

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience completing my studies through Fortress Learning.

The learning materials were well structured, comprehensive and easy to follow, making it straightforward to progress through the course requirements. The assessment process was clear and professionally managed throughout.

One aspect that particularly stood out was the turnaround time on assessments. Marking and feedback were provided promptly, which helped maintain momentum and allowed me to continue progressing without unnecessary delays.

Overall, I found Fortress Learning to be professional, responsive and highly supportive. I would have no hesitation in recommending them to anyone seeking quality vocational education and training.

28 May 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Kent,

Thank you for your detailed feedback, and wishing you all the very best in vocational training and assessment.

Congratulations on achieving the TAE40122.

Kind regards,
Richard

Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience completing my TAE Cert V with Fortress Learning. Richard the trainer was knowledgeable, patient, energetic, and highly engaging, which made the whole learning experience far more enjoyable. The support and delivery throughout the course were outstanding, and I would highly recommend Fortress Learning to anyone looking to further their training and assessment qualifications.

11 May 2026
Unprompted review
Fortresslearning logo

Reply from Fortresslearning

Hi Gab,

Thank you for your kind review. Your commitment to the training was inspiring, and I'm sure you'll do the same with your students.
Wishing you every success.

Kind regards,
Richard

Rated 5 out of 5 stars

Great knowledge

Great knowledge, Great content and great layout. Excellent training

13 May 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Joshua,

Thank you for your review, and congratulations on completing the course.

Wishing you every success.

Kind regards,
Richard

Rated 5 out of 5 stars

Highly recommend

Staff were friendly, helpful and knowledgeable. Really enjoyed the workshops. The course was easy to follow, relevant and the platform was user-friendly. It never felt stressful and was easy to fit around my busy lifestyle.

4 May 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Tennille,

Congratulations on completing your Assessor Skill Set. Wishing you every success.

Kind regards,
Richard

Rated 5 out of 5 stars

Self paced

Self paced, bite sized lessons, seamless LMS, supportive trainers, guided workshops for simulated assessment, quick student support, quality of learning materials

4 May 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Divya,

Thank you for your review and wishing you every success in your training career.

Kind regards,
Richard

Rated 5 out of 5 stars

My journey with Fortress Learning was a…

My journey with Fortress Learning was a very positive experience right from the beginning.
The TAE course suited my circumstances and allowed me to navigate around my others commitments.
The team was always encouraging, supportive and quick to respond when I reached out for guidance. The assessments were always marked on time without fail.
I had wonderful experience and I wouldn’t hesitate to recommend them.

22 April 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Amy,

Thank you for your kind review, congratulations on your achievement and wishing you every success in training.

Kind regards,
Richard

Rated 5 out of 5 stars

Fortress learning is great because the…

Fortress learning is great because the staff are caring and keep checking in to see if any support is needed. Course structures and instructions are clear to follow. The marking is very fast too.

22 April 2026
Fortresslearning logo

Reply from Fortresslearning

Thank you for the lovely feedback. I’m really glad you’ve felt supported and found the course clear and easy to follow, and it’s great to hear the fast marking helped too. We appreciate you taking the time to share your experience.

Warmest Regards,
Kate

Rated 5 out of 5 stars

Great experience

Great experience, great trainers

21 April 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Bridget,

Thank you for your review, and I'm so pleased that you've achieved the Cert IV.

Wishing you every success in your training career.

Kind regards,
Richard

Rated 4 out of 5 stars

Great trainers. Thankyou Fortress

Being a self paced course is both good and not so good. Good because I decide when to study. Not so, as it is very easy to push it to one side and not prioritise studying.
A few more face to face workshops would have been helpful also.
The trainers were absolutely awesome. Very genuine in wanting to help - thankyou Richard and Deb.

14 April 2026
Fortresslearning logo

Reply from Fortresslearning

Hi Fay,

Thank you for your kind review and welcome feedback.

Wishing you every success in training.

Kind regards,
Richard

Rated 5 out of 5 stars

An amazing experience as always with…

An amazing experience as always with Fortress. I am an RTO owner and CEO and I always get assistance from Jane and the team and Fortress for my personal upskilling.

15 April 2026
Fortresslearning logo

Reply from Fortresslearning

Thank you so much for your kind words Shaun - we really appreciate it!

Congratulations on completing your 2nd Diploma with us! It was great having you back.

Wishing you all the very best with what's ahead!

Warm regards,
Jane

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look