I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more
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100-102 Brisbane Road, 4557, Mooloolaba, Australia
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I've just completed my TAE40122 with Fortress, they provide excellent coaching and mentoring throughout the whole course as well as excellent student support for the more challenging stages of the course. I highly recommend the team at Fortress.

Reply from Fortresslearning
I undertook the Cert IV TAE 40122 to ensure currency and maintain my accreditation. I elected to undertake the self-paced option as this was self-funded and in between full-time work. Fortress Learning helped develop a learning plan where I was able to have 3 units credited, leaving me 9 units to complete over 12 months. The RTO was not pushy after I enquired and honoured the pricing despite me commencing months later after engagement.
The pre-interview was pretty simple and no qualms. The person was professional and courteous throughout.
Access to the platform and its contents was super easy to navigate. The content was available, and you could do it in whichever order suited. I just followed the defined learning plan.
Although I did not need to access additional support, I did have to send emails to admin and the RTO's support as I experienced issues with my Google account to upload video recordings and zip as part of the submission. Odeza who helped me was super efficient and answered my email within 1 business day, sometimes within hours.
With the marking of my submissions, I believe the SLA was something like 5-7 business days? I can tell you that Fortress Learning were very efficient and assessors had my submissions marked quite quickly which I was surprised by given the SLAs. Despite units being singular, the assumed knowledge from the former is helpful for future units so it was appreciated that Fortress Learning swiftly assessed the submissions - usually within 2-3 days.
The overall experience of utilising Fortress Learning for my Cert IV was smooth and effortless. The RTO was genuinely really easy to deal with.
The most difficult thing would be locating the role players for the video for one of the assessments. This unit took much longer than anticipated. The best unit would be the online assessment one as this is done in groups and the Facilitator explained the task really well, was clear and engaging.

Reply from Fortresslearning
The team at Fortress Learning was there to encourage me to keep going and to meet with me to help me when I needed it.
They took personal interest in me and partnered with me in the process. I succeeded through a lot of hard work and the care shown to me by my advisor that went above and beyond anything I could have expected.

Reply from Fortresslearning
Content and embedded videos within the course could do with a refresh, but overall a very positive experience. Study and payment options were flexible, which fit in well with my circumstances. Always felt supported and all my enquiries were handled fairly and professionally.

Reply from Fortresslearning
They have experienced trainers and give ample feedback to help students learning experience simple and effective.

Reply from Fortresslearning
Outstanding marking turn around and support. The team at Fortress is friendly and understanding, helping out as much as they can.

Reply from Fortresslearning
A very professional outfit who does what they say they will. Lecturers very supportive and submitted assignments marked/feedback given with 4 days.

Reply from Fortresslearning
Completing the TAE40122 - Certificate IV in Training and Assessment with Fortress Learning was an outstanding experience. The course structure was thoughtfully clustered, making the learning journey smooth and logical, while the engaging content and vast array of resources kept the process interesting and enjoyable.
The team at Fortress Learning provides exceptional support, ensuring students have everything they need to succeed. Their approach makes a potentially complex qualification manageable and rewarding, equipping learners with the confidence and skills required for real-world training and assessment.
If you're considering undertaking this certification, I highly recommend Fortress Learning—their professionalism, structured learning approach, and engaging content make all the difference!

Reply from Fortresslearning
Amazing support through this course.
The trainers are there for you to guide you through and answer any questions along the way. Fortress consistently check in to see how you are progressing and make sure you are on track and supported!

Reply from Fortresslearning
Our trainers were very professional and approachable. They were happy to help with any issues and went out of their way to assist

Reply from Fortresslearning
Very helpful and supportive. Quick response all the time and up to date . Highly recommend!

Reply from Fortresslearning
Prompt reply to all questions and information supplied helped to easily navigate the Fortress learning experience. The instructor lead training was first class and I enjoyed the the way course content was delivered.

Reply from Fortresslearning
An RTO you can trust, great support and resources they really know their stuff.

Reply from Fortresslearning
FortressLearning is amazing they hepled me reach my goals.

Reply from Fortresslearning
I did my TAE40116 upgrade through Fortress Learning. I had a wonderful learning experience, and my trainer Deb Thomas was just amazing. I cannot recommend them highly enough, great resources, great training and very prompt communication.

Reply from Fortresslearning
The learning instructions from Fortress Learning is very clear, I love those videos that guided you through each assignment. The trainer is very helpful and make you feel confident through the courses.

Reply from Fortresslearning
I have had a positive learning experience with this course, from getting the learning plan ready as I was doing units and RPL it was easy to understand, not all the upfront pay now pressure that comes with organizing RPL, this is why I chose the course.
My trainer Brian was so helpful and the admin team with Bheng checking progress.
The TAE is not the most exciting qualification but they gave me good & enough learning resources ans easy to understand assessment.
Thanks for helping me gain my qualification as a trainer.

Reply from Fortresslearning
Richard was a very engaging and accommodating facilitator. The axcelerate online platform was good to use with a bit of initial training on how to use it. We could learn at our own pace but they made sure we didn't fall behind.

Reply from Fortresslearning
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