Have faith! Ok I ordered three weeks ago.. no response to emails.. nothing. I think the mystery ‘Mia ’ as mentioned in previous reviews might just be a comedic cover for ‘Missing in action’ by the co... See more
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Company details
- #115 of 117 best companies in Perfume store
- #81 of 81 best companies in Cosmetics and Perfumes Supplier
- #129 of 132 best companies in Cosmetics shop
- #67 of 67 best companies in Flavours, fragrances and aroma Supplier
Written by the company
Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- +447345075922
- info@fragrancerevolutionboutique.co.uk
- fragrancerevolutionboutique.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 24 hours
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The company is a scam
The company is a scam. Money £112 taken and goods not received.
Scammers
I ordered a sample coming to £19 (extremely relieved l didn't buy the full bottle), it has now been over 28 working days and this still has not been received. I've emailed making enquiries, with no response. Kicking myself, as l usually check Trust Pilot and other reviews. I do not recommend this business at all.
Will be getting money back via bank…
Will be getting money back via bank …total scam
Total scam
Total scam, really annoyed with myself I didn't check the reviews first.
No response to any emails, webforms, the phone number does not exist. For context, order accepted and payment taken back in August, case now raised with my card provider
3 weeks in and still no order
3 weeks in and still no order, £115 out of pocket. Don’t reply to emails so looks like Ive been scammed. Wish I seen all these reviews
Do not use
Ordered 2 samples on impulse and then read all the bad reviews. Within 10 minutes contacted them via 3 contact channels to cancel order. I have received no acknowledgment of my messages and money taken from my bank account. 2 weeks later & no products or info. Avoid this company. I fear I’ve been scammed like so many others.
Scammers- Avoid at all costs
Placed an order 15 days ago. Still not received it, despite paying for next day delivery. They have ignored all forms of contact and still haven’t sent me an update on the order. Scammers.
No contact and no product
No contact and no product, please don’t use them £80 for my purchase and no product, please please please stay away!!!!!!!!!
placed an order two weeks ago
placed an order two weeks ago , no response no confirmation , phoned several times/emails and no response. i would stay well clear of this company .......
£181.00 down
Avoid
Avoid. Just read reviews after not receiving my order. No reply to messages about the order. Going to ring my bank and see if I can get my money back. So annoying as top of Googles list. ScAMMERS
Please do not buy from this fake…
Please do not buy from this fake company they took my £70 for a perfume and it didn’t arrive and they ignored all my emails I reported them to my bank and my bank said they are a fraud company who takes peoples money
BEWARE!
BEWARE!! I made a big mistake by not reading reviews before I ordered perfume from this rogue outfit.
After waiting 3 weeks I at last got a reply from “Customer service” saying it had been ‘send’ (sic). I have asked for a refund but everything’s gone quiet. I’m resigned to having had £70 stolen from me by these crooks.
Fake perfume
Perfume took an age to be delivered and when it did it was a fake, fragrance lasts 10 minutes
I can confirm that this website is not…
I can confirm that this website is not a scam. It took a long time 3-4 weeks to receive my order with no updates and no confirmation from the shop. Their customer service needs improvement but this is a small business struggling to keep up with the number of orders they receive ( as I was told via email). The perfume samples I've received are wonderful and I will order again. Ordering small samples are such a great way of trying new perfumes but this shop needs to improve on their customer service skills!
Scam - they stole my money
Spent £30 on perfume, received no confirmation of purchase (but the money left my bank) then received nothing. Still waiting 3 weeks later. Emailed them but no response. I am going to pursue small claims court and complain to companies house.
Awful experience
Awful experience. If only I had visit trust pilot before ordering from them!
I ordered two Santa Maria Novella perfumes both of which were completely different to the perfumes ordered. They weren’t even Santa Maria Novella. I politely emailed giving them a chance to correct the issue however no response received. I tried again, including a contact through the online form, both with no luck. Companies like this should be shut down as they’re a total scam.
Fragrance revolution boutique is a SCAM…
Fragrance revolution boutique is a SCAM
Don’t buy anything from them online Because I bought 3 perfumes and I never received my order and they don’t have contact details as well . There is email but they don’t answer I bought three fragrance perfume and it’s been 20 days didn’t receive any one yet when ask they keep saying you order was send but they lie . It’s a Big SCAM ….. don’t buy anything
Ordered some Fragrance over two weeks…
Ordered some Fragrance over two weeks ago and still waiting. No response from multiple emails sent requesting an update and now refund. Really poor service
Aftershave is fake
Aftershave is fake, smell lasts about 10 minutes complete waste of money and time
It’s a scam website
It’s a scam website, take your money and do not send the product.
Don’t believe the 5 star reviews, they are all part of the scam
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