FramesPlus Reviews 254

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

One of the three frames delivered was damaged and I contacted the company: I received no response. As a result, I could not recommend the company.

Rated 1 out of 5 stars

No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying g... See more

Rated 3 out of 5 stars

Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses... See more

Rated 1 out of 5 stars

Payment taken straight away but no confirmation email or any response to contact attempts through website form or email, no telephone number to chase up? @Framesplus - Do you even read the reviews?... See more

Company replied

Company details

  1. Picture framing shop

Written by the company

Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price


Contact info

2.0

Poor

TrustScore 2 out of 5

254 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have never received my order

I have never received my order, I have mailed you 3 times and never had a reply, I have had to get in touch with my bank to sort this out. I think I have been scammed, as looking at some reviews other people have had the same issues.

18 May 2021
Rated 1 out of 5 stars

Think it might be a scam..

Think it might be a scam... Item arrived nowhere near as advertised, tried to contact them through their website messenger, which doesn't go anywhere, and still no response from email. Think I'll need to go to PayPal for my refund 🤷

17 May 2021
Rated 2 out of 5 stars

Unfortunately frame w/mount was not…

Unfortunately frame w/mount was not what I expected. The matte is literally a flimsy 1 inch border that when mounted isn't even (i.e. it appears to be about 1" on the bottom, .75" on top and .25" on side )
I have already opened and mounted so I will be keeping but I am really disappointed in this product and experience.
Beware with measurements as pictures on site do not reflect actual product. I was expecting a more dimensional look as depicted on the site.

28 April 2021
Rated 1 out of 5 stars

Never received. No communication.

Never received frame. Now I go to website and it says they are closed for 2 weeks. Was never an issue when they took my order and money!
Tried emailing them at the suggested email, but it gets rejected every time!
What a waste of time.

23 February 2021
Unprompted review

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