It seems like my parcel has been returned to sender according to UPS. I am not sure why. So I cannot rate the goods that I have not received yet. Edit to what I wrote above: After a delay caused by... See more
Company replied
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It seems like my parcel has been returned to sender according to UPS. I am not sure why. So I cannot rate the goods that I have not received yet. Edit to what I wrote above: After a delay caused by... See more
Company replied
Fabulous company, fabulous products; loved by children and adults. Amazing customer care and superb shipping times. Frida has arrived straight from the Monkey Hospital in record time all the way from... See more
Company replied
Ordered 'fox - find mom' fabric book and not only do I love it, but my husband is crazy about it!! Thank you for creating beautiful cute baby toys even men can fall in love with 😅. Fast delivery and... See more
Company replied
I bought the BabySpyder baby gym and carry bag from Franck & Fischer. The two items totalled over €100, so my order qualified for free delivery. As far as I can tell the items were sent out either... See more
Company replied
Danish design with colors inspired by nature and a clear graphic expression stimulate curiosity and learning, and bring hours of fun and happiness to the youngest in the family. Functionality, play value, and safety are focal points in our product deve...
Grusbakken 18, 2820, Gentofte, Denmark
The items I ordered are so lovely, I cannot wait for my baby to use them.

Reply from FRANCK & FISCHER

Reply from FRANCK & FISCHER
Thank you from the USA! Fast shipping and my son loves Bimle the bear.

Reply from FRANCK & FISCHER
I was very happy to receive my fox in such a short time ! Only two days! It is a very lovely toy. Many thanks for the posters you have put in the parcel.
Wonderful Service!

Reply from FRANCK & FISCHER
The articles are as described, we were delighted by the additional gifts and the fast delivery.

Reply from FRANCK & FISCHER

Reply from FRANCK & FISCHER
I love your brand, i have spent some years in Copenhagen in the past. My first baby was born there and he cannot sleep without his "ninni"- so he call your Herbert dog cuddly, even now he is 3 years old. I have bought 3 of that becouse he has scuffed it twice !
Now we are back in Italy, but you remained still in the heart in all of us and specially to our child Giulio.

Reply from FRANCK & FISCHER
It’s not the first time I shop here and won’t be the last either.

Reply from FRANCK & FISCHER
Fantastic service and really beautiful products.

Reply from FRANCK & FISCHER

Reply from FRANCK & FISCHER
Fabulous company, fabulous products; loved by children and adults. Amazing customer care and superb shipping times. Frida has arrived straight from the Monkey Hospital in record time all the way from Denmark to the UK. We are extremely happy!

Reply from FRANCK & FISCHER
Great communication, lovely products and fast despatch and delivery.

Reply from FRANCK & FISCHER
Good service, but slightly unclear where the package would be sent. Turned out to be nearest GLS shop which worked fine.

Reply from FRANCK & FISCHER
Everything was exactly like described on the website. We are very pleased with our purchases.

Reply from FRANCK & FISCHER
I bought the BabySpyder baby gym and carry bag from Franck & Fischer. The two items totalled over €100, so my order qualified for free delivery.
As far as I can tell the items were sent out either that day (Monday - as I received a UPS confirmation email) or the next (when I received the shipping confirmation from Franck & Fischer. A great turnaround!
As this was shipping from Denmark to me in the UK, I expected it to take a few days. The items arrived on Friday, exceeding my expectations, especially as I had not paid for delivery.
Items were nicely packed - a pleasure to open - and not only that, but Franck & Fischer had packed-in a free Rasmus soft toy - it brought a smile to all our faces, including our baby.
Overall a great shopping experience and very high quality goods. Top marks all round and I would not hesitate to recommend.

Reply from FRANCK & FISCHER
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