I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... See more
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Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... See more
Company replied
An item was missing from my order. I've tried contacting customer services on Instagram, Facebook and email and haven't received answer. Really disappointed as I love the necklaces I did receive but 2... See more
Company replied
Great Christmas Gifts! Got two C U Next Tuesday necklaces and honestly they were perfect. Cute, Small and Greta to wear around without making too much of a statement. Will definitely be buying one... See more
Company replied
Company details
- #247 of 295 best companies in Jewellery shop
Written by the company
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Contact info
Unit 13c Miners Way, CT3 4LQ, Hersden, United Kingdom
- help@franklycollective.com
- franklycollective.com
4.4
Excellent
94 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick easy ordering and shipping
19 March 2026
Awesome love it
19 March 2026
2 pendants
I ordered 2 pendants.
1 x Gold and 1 x gunmetal. The chain is simple but easily swapped out. The pendants look great. Inscription is small so you would have to get close to read it, in case you’re concerned.
18 March 2026
Fantastic all around
Great product. Great shipping. Very nice packaging.
I was able to track everything from the moment of purchase. The item is as promised. Will be ordering gifts later in the year. You can't see the words on the pendant unless you really look closely, but you know they're there, staring at ppl.
16 February 2026
Super cute & hilarious product
Super cute & hilarious product. Also beautiful packaging!
19 January 2026
I added this to my Christmas list from…
I added this to my Christmas list from hubby and he ordered it for me and I love it 😍 I got the gold c*** necklace, it’s great quality perfect length and looks fabulous ❤️
25 December 2025
Unprompted review
Quick delivery great item loved it
19 November 2025
c*** necklace
Great unique necklace. Gift for my friend who loves it! Pretty packaging.
21 October 2025
Reply from Frankly Collective
We are so pleased to hear your friend loved the necklace 🩷
I ordered 3 necklaces from Frankly and…
I ordered 3 necklaces from Frankly and I love them so so much! The quality is so good and the cheeky little engravings are perfect and so subtle that I can wear them day to day even to work. Even with a shipping delay due to the c*nt necklace being on preorder which was clearly stated on the website it was so worth the wait! I love them so much thank you Frankly
20 October 2025
I haven’t received the necklace I…
I haven’t received the necklace I ordered over a month ago. I’ve emailed repeatedly I want a refund immediately. Appalled by the lack of response
20 October 2025
Reply from Frankly Collective
Hi Michelle, we are soooo sorry to hear this! This is not the experience we want for our customers. I have located your order and have issued you with a refund, however I will also reach out to you via email.
Again, please accept our sincere apologies, we aim to respond to all emails as fast as possible, and I can only apologise if this has been missed.
Kind Regards
I still have not recieved my product…
I still have not recieved my product after 8 days even though the website stated 2 to 4 days. I've emailed 4 times now as it is aleady late for the birthday gift I purchased it for. My replies have been from bots and not a person, even though they state it's a small, family business. My product still hasn't even been processed after 8 days. Not impressed and not sure if this is a scam now.
11 October 2025
Unprompted review
Reply from Frankly Collective
We are so sorry to hear of your disappointment and frustration.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards
Ordered for 1-2 day delivery and…
Ordered for 1-2 day delivery and nothing has appeared or been shipped, and don’t bother trying with customer services nobody responds
14 October 2025
Unprompted review
Reply from Frankly Collective
We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery w/c 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
Kind Regards
Order placed for Birthday present
Order placed for Birthday present. The advert states it would be posted next day.
Nil stock now a week a still not posted
9 October 2025
Unprompted review
Reply from Frankly Collective
We are so sorry for any disappointment or frustration regarding your recent order.
Your necklace was part of our pre-order, which mentioned delivery by 20 October. Due to higher-than-expected demand, things have taken a little longer than planned, but the good news is that all pre-orders will be shipping next week (week commencing 20 October).
As soon as your order is dispatched, you’ll receive an email with your tracking details.
We’re so grateful for your patience, this piece has been incredibly popular, and we can’t wait for you to receive yours!
Kind Regards
Great quality and such a fun quirky…
Great quality and such a fun quirky gift x
28 August 2025
Unprompted review
My package never arrived
My package went missing with Royal Mail and although Frankly did chase this up for me, I still haven’t received my purchase and I’m waiting for further help with this, hence the 2 stars.
18 August 2025
Reply from Frankly Collective
Hi Kirsty, we are so sorry to hear this! I have passed your details to our customer service team so we can make sure to get this sorted for you asap! Please accept our apologies, this is not the experience we want for our customers.
Favourite buy of 2025
Second I saw the necklace, I knew my sister NEEDED it & would be rude not to get one for myself!
24 August 2025
Unprompted review
Ordered for myself
Ordered for myself. Delivery was exceptionally speedy. I love the necklace. Not taken it off in the 10 days I've had it, absolutely no tarnishing. Great buy 😁
8 August 2025
Unprompted review
On my third irreverent necklace
On my third irreverent necklace, and absolutely love them!
Easy website to use, and great service.
31 July 2025
Unprompted review
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