I had a great experience. Website is very simple and easy to use. I was surprised to receive my necklace 3 days after ordering! Lovely box and packaging. Personally I think the Item was the perfect... See more
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See what reviewers are saying
I was so excited to receive my Anxious AF Stainless Steel Necklace, until I opened it & realised the small disc that's engraved is so ridiculously tiny, it doesn't matter how close you are, it is ill... See more
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... See more
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... See more
Company replied
Company details
- #239 of 285 best companies in Jewellery shop
Written by the company
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Contact info
Unit 13c Miners Way, CT3 4LQ, Hersden, United Kingdom
- help@franklycollective.com
- franklycollective.com
4.4
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered two necklaces as gifts
Ordered two necklaces as gifts . Amazing price, lovely items.
25 November 2024
Reply from Frankly Collective
Thank you for a lovely review, we hope the recipients loved their gifts :)
Reply from Frankly Collective
Thank you for your kind review <3
Absolutely brilliant gift for my friend…
Absolutely brilliant gift for my friend who is a massive cu@t (one of the best). She loved her present and it brought a massive smile to her face. Really good quality, I want one myself. Excellent value for money. Very speedy delivery. Thank you
28 October 2024
Reply from Frankly Collective
We love this review! Really made us smile :)
Brilliant necklace.
Brilliant necklace.. I have had so many compliments.. super quick delivery too
11 October 2024
Unprompted review
Reply from Frankly Collective
Thank you for your lovely review! <3
I’ve bought loads of necklaces for…
I’ve bought loads of necklaces for friends… they all love them
17 October 2024
Unprompted review
Reply from Frankly Collective
This is so amazing to hear! Thank you for choosing us <3
Sticky tape
Bought the friends fuckem necklaces , absolutely beautiful loved them, one flaw sticky tape holding the pendants together, contacted Frankly with suggestion to stop using tape as left a mark you had to clean off, got a prompt reply stating take it on board and thanking me for feedback, hopefully they do, but gift is quirky and suits me and my bestie to a tee.
22 August 2024
Reply from Frankly Collective
Thank you for this helpful feedback, we will certainly be taking your comments on board to help improve the overall customer experience with our products <3
The perfect present for my sweary…
The perfect present for my sweary bestie. She loved it!
20 August 2024
Reply from Frankly Collective
Thats great to hear! Thank you for the lovely review :)
Writing is very small
I loved the idea of the necklace,it is worth the money,but it was a little smaller than I expected,you have to look really closely to see the engraved words.
1 September 2024
Reply from Frankly Collective
Hi Nicky, thank you for this feedback, it is something we can certainly take on board for the future <3
Great product!
Delivery was quick, product was great and the free stickers were a great touch :)
19 July 2024
Classy with a f#@k twist
Quick delivery and a wonderful looking classy necklace with a sweary twist f#@k it looks good and much smaller than I thought which meant it looked classy and unless close you didn't realise what it said which was written beautifully in italics
19 July 2024
So friendly
So friendly. I was really impressed. One of my necklaces arrived damaged and they immediately sent me out a replacement. Thank you!
17 June 2024
Reply from Frankly Collective
Thank you for your lovely review :)
Great
Love the necklace so me postage could have been a bit quicker though or its just me being impatient
17 June 2024
Reply from Frankly Collective
We are so happy to hear that you love your necklace <3
Reply from Frankly Collective
Hi Emma, we are so sorry to hear this! Could you please drop us an email to help@franklycollective.com so that our customer services team can look into this asap.
Kind Regards
Great product- something a bit…
Great product- something a bit different and helpful customer service too!
19 June 2024
Reply from Frankly Collective
Thank you so much for your lovely review!
I bought my friend a necklace with her…
I bought my friend a necklace with her favourite word on it 😂 she absolutely loved it.
I would definitely buy a product from this company agai.
17 June 2024
Reply from Frankly Collective
Thank you so much for your lovely review!
10/10
Customer service is 10/10 easily, accommodating and helpful, jewelery is beautiful to! So far no tarnishing on Gold or silver 😊
21 May 2024
Really easy purchase experience and my…
Really easy purchase experience and my goods arrived quickly. Necklaces look exactly as advertised. Purchased as gifts, cant wait to see their faces when they open them!
20 May 2024
Super fast delivery and great quality!
I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I bought a gold chain from this website which promises you won’t turn green and I haven’t! Genuinely can’t believe it.
17 April 2024
Absolutely love my necklace
Absolutely love my necklace - well made and fun packaging too. I then stupidly dropped the pendant down the sink! I got in touch with Customer Service and they very kindly gave me a discount to replace it. Even though it was totally my fault! Great company and great customer service.
9 April 2024
Unprompted review
Reply from Frankly Collective
We are so pleased to hear you love your necklace and that our team were able to get this sorted for you :) Thank you for such a lovely review <3
So disappointed.
So disappointed! I ordered 2 items on the 15th of Feb, emailed to find out information on the 8th of March and still haven’t heard anything!
15 March 2024
Unprompted review
Reply from Frankly Collective
Hi Aimie! We are so sorry to hear you havent received your order, please please can you email help@franklycollective.com so we can get this sorted for you asap!
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