FreePrints Photobooks Reviews 8,230

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,981 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the photo books, highlighting the clarity and sharpness of the prints and the overall appearance. Many people find the design and ordering process to be quick, easy, and straightforward, with various design choices available. Reviewers also frequently mention the speedy delivery service, noting that their orders arrive on time and often quicker than expected. However, some customers experienced issues with delivery, reporting that their orders were delayed, went missing, or did not arrive at all. Additionally, a few people were dissatisfied with the quality of some photos, describing them as blurry or having printing errors like stuck pages or unwanted foil messages.

What people talk about most

Product

Consumers find the product to be positive, with many expressing delight over the quality and appearance of... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent standard of photo... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use for creating... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe positive interactions with order, with many reviewers frequently ordering and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous quality books that you design yourself, quicker than expected to arrive. Very happy with book, full of lovely memories from our holiday and nicer than a pack of photos, as more likely to loo... See more

Rated 5 out of 5 stars

The app is so easy to use. Everything is thought of from background themes and font design and size. The photos are printed to an excellent standard. I also benefit from a free photo booklet each mont... See more

Rated 5 out of 5 stars

Good quality book,this is my second book, husband loved his and granddaughter loved hers. Arrived on time as always.l would definitely recommend FreePrints for Photobooks,quick and easy to make, on... See more

Rated 5 out of 5 stars

I find Freeprints are an excellent company Basically , it does what it says on the tin, no hassle, good free offers , there printing on mugs is excellent and do not scratch off or or fade with washi... See more


Company details

  1. #14 of 38 best companies in Photo printing service
  2. #11 of 14 best companies in Photo lab
  3. #9 of 12 best companies in Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

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Rated 2 out of 5 stars

To arrive on time

This was a present but arrived after the due date so now we are going to have to send it on by post at our expense

10 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello David, thank you for your feedback. We're very sorry to hear about the late arrival of your order. While we ensure all orders are dispatched on time, delivery issues are unfortunately beyond our control. That said, we've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered courier. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused. Feel free to contact us at pbsupportUK@freeprintsapp.com for any further comments or concerns - our team will be happy to assist. Thanks again!

Rated 5 out of 5 stars

Great photos good price

Great price have 45 prints free every month plus a booklet of 20 photos, that is a great offer, very quick delivery , also do a big variety of items to have your photos on, like 3 heart shape magnets with your photos on,

25 June 2026
Rated 5 out of 5 stars

Beautiful book

My book arrived today thank you ☺️

10 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Clare, thank you for your feedback. We're very sorry to hear about the issues you've had on your order. We've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered courier. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.

Rated 1 out of 5 stars

I bought a photo book & didn’t realise…

I bought a photo book & didn’t realise it would be printed with a message of foil print of your choice on the front ! I hadn’t realised when choosing that was on it yet Photobooks printed it. I mean surely they would have known I did not want that on the front cover ! It was a gift, very disappointed.

9 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello, we're very sorry to hear about the issue you've had on your book. Please know that all orders are printed as submitted, and we do not have a quality team who double check the order before it sends out to print. That is why a preview is available during customization process so customers are aware how it will look like when printed. We're sorry if this is not clear during order process. Feel free to contact us at pbsupportUK@freeprintsapp.com for any further comments or concerns - our team will be happy to assist. Thanks for your feedback!

Rated 2 out of 5 stars

Some of the pictures were blurry but…

Some of the pictures were blurry but surly this should have been picked up by the processing whiles complying the book this was a Father’s Day gift really spoiled it. I think for the coat and my extra orders something should be offered back to me.

2 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello, thanks for your feedback. We're sorry to hear about the issues you've had with your order. We kindly ask to please contact us at pbsupportUK@freeprintsapp.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.

Rated 5 out of 5 stars

Quick

Quick, quality, easy to use.
I use for memory photo books. They're great

2 June 2026

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