Fridge Friend Reviews 

1,095
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the product effectively extends the freshness of fruits and vegetables, significantly reducing food waste. Many people appreciate its ability to eliminate fridge odors and maintain a cleaner environment, making it a valuable investment. Reviewers also highlight the quick delivery and helpful customer service, including useful monthly reminders for product maintenance. However, some customers also noted that the product did not always deliver the expected results, finding that produce still spoiled quickly or that it was an overpriced gimmick. A few other people also felt that their orders were never received.

What people talk about most

Product

Customers had positive experiences with the product, with many reviewers stating that it really works and... See more

Quality

People report positive experiences with quality, noting that produce like leafy greens, strawberries, and... See more

User experience

Users describe positive interactions with the user experience, often stating that the product "works like... See more

Value for money

Clients share positive opinions on value for money, with many reviewers stating it is "worth every penny" and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food products supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,095)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

In add it shows greens like lettuce and…

In add it shows greens like lettuce and herbs just put in drawe if fridge. Unfortunately after a day or so they are limp and not crispy. I’ve gone back to wrapping them in fam paper towels as before. I buy organic food

11 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Maritsa,
As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you. 

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you. 

From experience, here are a few common reasons why results might vary: 
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective. 

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance. 

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges. 

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers
Jonathan
 Co-Founder

Rated 5 out of 5 stars

Unbelievable product

Unbelievable product. I don’t live around the corner from a produce store so I tended to buy a fair bit to cut my travel down which resulted in a fair bit of wastage due to the veges simply not lasting the distance. Since I purchased my fridge friends and installed them in the fridge, the difference they’re making to the freshness of my produce is unbelievable. My produce is lasting way longer than it would have lasted before I bought these things. I'm only sorry I never knew about them many years ago.

1 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Paul,
Thank you for your detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Easy set up and hopefully it works!

11 March 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Communications were awesome

Communications were awesome. Very fast reply to my email. Corrected a small issue we had with delivery straight away and we were very grateful. Pit fridge friends are keeping both my parents and our fridges nice and clean and fresh. Thank you fridge friend!

5 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Grace,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Still assessing update

Still assessing, yet to be convinced.
Happy to re-post when I know more.
Regards

5 weeks later (7th April 2026):-
working very nicely, thanks!!!

26 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jeff,

Thank you for joining the Fridge Friend family and your Trustpilot review.

As a small, Aussie-owned, family business, we take all feedback seriously.

Potential customers use Trustpilot as a guide to the quality of products and we aim to have the highest possible rating that reflects the results customers get from Fridge Friend.

We are currently rated as at 4.6 out of 5 and “Excellent”. We’d love to increase that rating, however even a couple of low ratings holds us back.

I look forward to your updated review and hope that like 86% of current reviews it comes in at a 5 Star.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Love My Fridge Friend

Had my fridge friend for four months now.
Still feel they definitely are keeping my produce fresher for longer.
I make sure I do the monthly reset by putting them in the microwave for about 18 seconds each.
Letting them cool, then popping them back into the fridge/crisper.

26 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Anne,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

They are very responsive and helpful to queries

Following the instructions works well.its helpful to dry the inside wall of the fridge before sticking it on. Drying in the sun is easy.

23 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Karenza,
Thanks for the 5-star review and tips :-)
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Believe the hype!

Believe the hype - Fridge Friends actually work! They've saved me in so many ways - money, waste and less trips to the shops! Just buy it, you won't regret it!

31 October 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Steph,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fresh produce

Speedy delivery & love that it keeps my berries for longer without going mouldy. That prompted me to buy 2 more for the veggie drawers…highly recommend

2 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Robyn,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Amazing

Okay, I saw the adds on Facebook and did my due diligence and thought why not.
So I am now a convert and a believer. I love to stir fry Asian greens but the bloody things never last long in the fridge. Bin night comes along and as I always do is clear the fridge of old food and I found a bunch of Bok Choy 2 weeks old and were actually just on the cusp. That's insane as I would be lucky to get 4 days. So 2 weeks later I used them in a stir fry.
100% Legit.

23 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Michael,
Thanks for the detailed 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Highly recommend

Highly recommend! We use fridge friends in our van/camper fridge as we travel australia fulltime. We saw a massive difference in vegetables & fruit lasting longer and also eliminated the smells (: happy with this product (:

22 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Elenya,
Thanks for taking the time to write this 5 Star review. I know you've got your hands full :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Fantastic Fridge Friend ...

I had one Fridge Friend in my fridge for the last few months and it was good, it did help keep everything stay a bit fresher, but recently I bought another one as they suggest with 2 people in the house. It has made a big difference in keeping vegetables and fruit so much fresher for longer.
Thanks Fridge Friend for saving us money!

22 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Kim,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fridge Friend arrived on time and in…

Fridge Friend arrived on time and in perfect condition. The instructions were clear and concise. The vegetables are lasting longer and staying fresher. A great product.

22 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Works!

I was skeptical. It was expensive. But they work SO well - totally as described - it was well worth it for the money saved on not throwing food out. Highly recommend!

7 August 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Nicole,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, and a great product that really does what it promises!

22 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Jack,
Thanks for the 5-star review.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Get a week’s extra freshness out of your veggies - just put them in an airtight box with a Fridge Friend

I was sceptical about this product, which I bought maybe two weeks ago, until I compared two organic corns cobs, which were purchased fresh directly from the farmers a week ago. My parents left the corn cob (on the left) in the crisper section of their fridge. I had put mine (on the right) in a large box with a Fridge Friend. The difference after a week is clear!

Mind you, I’ve noticed that Fridge Friend works better in a large box than a crisper, since a box is airtight and it can absorb all the gas. I wish they’d make smaller sizes for boxes rather than crispers.

15 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It’s great

It’s great, it really extends the life of my veggies

19 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Gillian,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product is neat and tidy and it…

This product is neat and tidy and it works.

17 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Phillipa,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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