Fridge Friend Reviews 

1,094
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the product significantly extends the freshness of vegetables and fruits, with many noticing a dramatic decrease in food waste. People are particularly impressed with how items like leafy greens, strawberries, and avocados last much longer than usual, often for over a week or even two. The product is also praised for its effectiveness in absorbing ripening gases and eliminating fridge odors, contributing to a cleaner and more efficient storage environment. However, some customers also noted that they did not experience the expected results, finding that produce still perished quickly or that the product did not make a noticeable difference. A few other people also felt that the product was overpriced or a gimmick, and some reported issues with delivery or the product's attachment mechanism.

What people talk about most

Product

Customers had positive experiences with the product, with many reviewers stating that it really works and... See more

Quality

People report positive experiences with quality, noting that produce like leafy greens, strawberries, and... See more

User experience

Users describe positive interactions with the user experience, often stating that the product "works like... See more

Value for money

Clients share positive opinions on value for money, with many reviewers stating it is "worth every penny" and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food products supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,094)

324 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with product

I have found in the two weeks since I have started using Fridge Friend my fresh produce is lasting longer. I am happy.

16 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mary,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product really works

I put off buying Fridge Friend because its quite expensive, however I thought that if it stops me throwing away strawberries and raspberries before we've had a chance to eat them, then its worth a try because throwing out food is also expensive! I've got to say I was so surprised at how effective it is in extending the life of fruits and veggies. No more funky mold in the fridge!

3 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Bec,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It really does work

It really does work. Keeps vegies fresh for weeks longer than usual. Well worth getting. I have purchased extras for our caravan and my daughter's home. Even my sceptical husband sings your praises.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Kimberley,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Your friend in your fridge to keep your produce fresh

Fridge friend is a fantastic product and so simple to use and recharge to keep it working to have fresh produce . Costs are rising all the time so to be able to keep your fruit and vegetables fresh it is a great investment

3 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Clare,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

The units are keeping the fresh food in…

The units are keeping the fresh food in my fridge vege drawers nice although I have to remember to shake them each week.
They were expensive, but they work and I expect I won’t be feeding the worms so often.
Haven’t figured out how to use the free fridge mats effectively.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Helen,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Regarding the Fridge Liners (mats), simply place the smooth side down on your fridge shelves or drawers.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Love my Fridge Friends

I have been using 2 Fridge Friends in my fridge crisper for about a year now and I can tell you they work! No more furry strawberries and blueberries, crisp, celery and lettuce and all fruit and veggies last so much longer since I have had these in my fridge. So impressed I have bought some as gifts and recommended them to all the family and they are also so pleased and saving money by using all their fruit and veg instead of throwing it out! Refresh once a month and hello.. still working fine! Australian company and great service! Buy on-line and delivered quickly! Mad not to have them in your life!
Glenda D.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Glenda,

Thanks for the very detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great Product - Highly Recommend

Easy to purchase. It came in the mail quite quickly (Rural Tasmania). It has worked a treat. I make my own sauerkraut and put it in the fridge once it is ready to consume. I have always use good quality glass containers with lids that have a tight seal. However, no matter what containers I use, the smell gets into the fridge. Now that I have a Fridge Friend in the fridge...........guess what........NO ODOURS. Very happy and would highly recommend.

8 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lesleigh,

Thanks for the detailed 5-star review. We’re so glad Fridge Friend is working well for you and helping with the odours in your fridge. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

I have 1 in crisper and one I fridge

I have 1 in crisper and one in fridge part. I only have a small fridge freezer for 2 ppl.
I find I still have to put every veg in separate bags in crisper or they go soft. So no change. All I've noticed is fridge don't smell no more.

8 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Dianne,

Thanks for the 4-star review and feedback. We recommend placing your produce in open containers or bags with holes in them to allow Fridge Friend to work properly.

Lots more storage tips here: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Product works well - I've now purchased multiple sets for friends as gifts

Updated 23/3/26 Initially I had a small issue where the Freshness insert appears to have melted in the microwave, although I followed instructions provided. Thanks to Jonathan the Freshness Insert was promptly replaced. Can't fault great customer service, so revised my rating to 5 stars. I've since purchased a few more for a friend as they're that good. Purchase with confidence from a company that stands by its product. Thank you 😊

27 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mich,
Thank you for the feedback, we really appreciate it.

Just to clarify, we provide different instructions for the setup (Heat for 15 seconds as the unit is at room temperature) and the monthly reset (20 seconds as the unit is coming from the fridge, typically at 4 °C)

All the care details are provided in the monthly reset email reminder, the Fresness Blueprint sent with every delivery, and here on our website: https://www.fridgefriend.com/pages/setup-guide

If a Fridge Friend is damaged by following the detailed instructions, you are entitled to a free replacement. Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email hello@fridgefriend.com.au to enquire about a free Freshness Insert replacement.

Cheers Jonathan. Co-Founder

Rated 5 out of 5 stars

Product that does the job

Product did exactly what it is meant to do and keep my fridge smelling clean and all my fresh produce lasting longer than before and great that they send an email every month to reset the product

28 February 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Mina,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Excellent service in getting the products to us in no time at all 👍

Excellent service in getting the products promptly - we purchased 4 fridge friends 2 for us and one each to our adult children to place in their fridges

13 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Raymond,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have piece of mind that when fresh…

I have piece of mind that when fresh food is purchased it lasts longer in the fridge now. I totally recommend fridge friend.

5 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lisa,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Very promising start

Great so far! Thanks 😊

4 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Amanda,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

fridge friend

it does work very happy

28 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Kuytim,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 3 out of 5 stars

Not as fresh as some

It doesn't keep veggies as fresh as it suggested, my fresh carrots limp in a week. Compared to three weeks still crisp in a particular container designed for veggies.

25 February 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Sonia,
As a small, Aussie-owned, family business, we take all feedback seriously. I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint, which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role. Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 4 out of 5 stars

Does what they say it does

Easy to order, arrived in a timely manner, does whats advertised.

27 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Cassandra,
Thanks for the 4-star review. We really appreciate your support.

What could we have done to get 5 Stars from you?

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fantastic product & really works

Fantastic product & really works. Prior to purchase my fruit & veg was going off in 2-3 days. Now with Fridge Friend it lasts for weeks with no issue. Great for my cold press juices in the morning ⭐️

29 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Damien,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great communication and prompt…

Great communication and prompt delivery. This product actually works and we have noticed a big difference in the longevity of the vegetables.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Carl,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. I have two in my home fridge and one in the caravan fridge. Fruit and vege last longer and there is minimal odour in my fridge. Happy customer.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jane,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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