First purchase made from this company and they didnt quite send me the right order. I got online to their customer service and explained what was missing and it was sorted within 5 minutes. I wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used the Optimum 600XL Cold Press Juicer for 2 weeks and can now place an honest review. To begin with the set up was a bit awkward,but typical kiwi style didnt read the manual,instead trying... See more
Company replied
I got my TC Pro 3 2 weeks ago. I have been so excited and used it everyday, experimenting with all the functions and loved it! Until one day the light just didnt come on the screen was black! Froothie... See more
Company replied
Been working with Optimum Pro2 in work kitchen and absolutely love it. Bought the Optimum Pro 3 for myself. love doing last minute cupcake, any dessert are fast. Baby food? consider done, cooking nic... See more
Company replied
Company details
About Froothie International
Written by the company
High quality kitchen appliances
"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews
Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.
Visit us @ https://www.froothie.eu
Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡
Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"
Contact info
Unit 1/ 24 London Drive, VIC 3153, Bayswater , Australia
- +61 3 8609 2210
- support@froothieinternational.com
- froothieinternational.com
4.4
Excellent
751 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Froothie
Froothie were quick to answer customer inquiry they couriered my order quickly and efficiently and answered any questions I had in making my decision effectively great customer service
16 September 2024
Reply from Froothie International
Thank you so much for your kind words! We’re delighted to hear our team could support you with quick answers and fast delivery. Knowing that our service helped make your decision easier really means a lot to us. Wishing you lots of enjoyment with your new Froothie appliance!
Froothie Spatula’s are AMAZING
Froothie Spatula’s are AMAZING! Perfect to get every last bit out, the perfect curve ☺️
21 July 2025
Reply from Froothie International
The last is the best, Marama.
Thanks for loving the spatules.
Best regards,
Froothie team
Blender defect within 2 years, bad after sales service!
Less than 2 years after purchase, my Optimum blender suddenly stopped working. After getting in touch with the dealer in the Netherlands, we received an extensive list of questions about the way we use the blender. We have been mailing back and forth for more than 2 months now.
Since they couldn’t see anything wrong on the pictures, the dealer wanted us to send the blender for examination at our own expense but warned us they are a few weeks behind with repair services. At the same time they offered us an ‘upgrade’: a new blender for € 69 which they could send right away.
From reading other reviews, this seems like a common practice.
Within the guarantee period of 2 years the company is obliged to replace/repair a faulty appliance.
On their website Froothie even advertises with 5 years’ guarantee for private use!
On August 31rd the 2 years guarantee will be expired. It looks like the company is stalling time until that date.
It puzzles me how there are so many positive reactions when the after sales services are so poor!
Although we were very pleased with the blender performance, it is a waste of money if the blender shuts down within 2 years and the company is refusing to take any responsibility for its defective products.
I have different kitchen appliances from the same price range (Kitchen aid mixer and Magimix food processor) for more than 15 years and never had any problems. Even cheaper appliances last at least 10 years.
I recommend to prospective buyers to pay more money and buy a better blender which will last a few years.
30 June 2025
Unprompted review
Was good thanks.
I managed to communicate via email with one of your peoples and got some advice for Stainless steel and glass jugs. I also paid with a transfer rather than credit card which suited me. And the product is good to boot, So consequently I am happy with the process.
16 July 2025
Reply from Froothie International
Hi Mark,
We're glad that you have received great support from our team.
Especially, your purchase has turned out to be excellent so far.
Thanks for sharing this experience, and we wish you all the best.
Froothie team
Love my new blender
Love my new blender. Easy to purchase with great after sales advice. Blender is top quality and so easy to use. Heats the ingredients for my Jamu juice perfectly in 5 minutes
14 July 2025
Reply from Froothie International
Hi Bruce,
That sounds amazing. Service, appliance, and the final results.
Share your words, and we appreciate your support.
Best regards,
Froothie team
I love my thermocook
I love my thermocook! I'm not a fan of cooking but this spoonfeeds me the whole recipe and I love that
16 July 2025
Reply from Froothie International
Hi Ange,
You've got the love for cooking again, using this appliance.
Thanks for your support, and have fun,
Froothie team
Amazing service parts were replaced…
Amazing service parts were replaced with out any fuse. Thank you so much
17 June 2025
Reply from Froothie International
Hi,
We appreciate you being happy with the service received.
Best regards,
Froothie team
They deliver on what they say.
My machine arrived on time as was promised. I just love the way you can buy parts for their products to add to what you already have. Great for a big whanau! Their customer service is also excellent. Thanks for you professionalism - it is always a pleasure dealing with you. This now being my third purchase. My collection is slowly growing.
15 July 2025
Reply from Froothie International
Hi Cherie,
That is so nice to hear and we're glad you're a returning customer.
We appreciate your trust in our brand and appliances a lot.
Share your word, and happy blending, cooking,
Froothie team
Simple juicer easy and practical
Is such An awesome juicer to use daily. I wish I brought it years ago. Love how easy it is to clean . I have purchase tall container 10l to store the machine and bits into as I like to keep the parts together. Thank you for making a simple and exciting machine to use in part of my daily routine having fresh fruits
5 April 2025
Unprompted review
Reply from Froothie International
Hi Stacey,
You are more then welcome, and we're glad you're so much in love with it.
Enjoy the fresh made juices, and cheers to a healthy lifestyle.
Much love,
Froothie team
Once you know how to use it. It was very successful
The customer service people were very good and sent me more info and video link.
21 July 2025
Unprompted review
Reply from Froothie International
Hi Trish,
Glad our team was able to help you guiding you further on the right pad.
If any further assistance is required, do not hesitate to reach out.
Bes regards,
Froothie team
Easy to buy online
Easy to buy online. Prompt delivery.
When motor failed, it was returned for repaired. The process went well and smoothly.
24 January 2025
Unprompted review
Reply from Froothie International
Hi,
Eventhough facing any fault with your appliance isn't convenience, we're glad it was resolved promptly.
Best regards,
Froothie team
Excellent kitchen machine!
I had a great experience purchasing my Thermocook with Froothie. It was packed and shipped very efficiently. I have put it to so much use since having it, from baking, cooking meals and even making staples for the pantry!
Highly recommend it to all!
4 March 2025
Unprompted review
Reply from Froothie International
Hi Katelyn,
you have given it a great work out and used all the features it comes with.
Keep on cooking and making your family happy.
Froothie team
We got coldpress juicer and it worked…
We got coldpress juicer and it worked so well.
18 January 2025
Unprompted review
Reply from Froothie International
Hi Neha,
Happy juicing and cheers to your fresh juices.
Best regards,
Froothie team
Great purchase experience
The order process was easy, the dispatch was quick and the product is awesome!
31 October 2024
Unprompted review
Reply from Froothie International
Hi Mona,
That sounds all wonderful.
Enjoy your purchase,
Froothie team
Bought a Thermocook
Bought a Thermocook, great product with quality attachments and accessories. Love the 3 L mixing bowl, decent size for doing soups for the family. Only glitch was connecting to our profile set up on Cabot App, was not easy and straight forward for amateurs like ourselves
18 July 2025
Unprompted review
Reply from Froothie International
Hi Shane,
Thank you so much for your purchase and we're glad you like the features of the appliance.
We're sorry to read that you had difficulties in setting up the app. If any support is required in the future, please do not hesitate to reach out to our team.
Have fun, and we're here for you,
Froothie team
Outstanding service.
Great communication.
You hear the voice of your customers.
20 February 2025
Unprompted review
Reply from Froothie International
Hi Gordon,
That means a lot to us.
Much appreciated,
Froothie team
Love this blender
Love this blender, it’s powerful and does what it needs without problems
18 July 2025
Unprompted review
Reply from Froothie International
Hi Luzette,
That is all what you need.
Have fun,
Froothie team
Very happy with juicer
Very happy with juicer , speedy delivery,very impress with the size and the amounts of veges and fruits it holds
19 June 2025
Reply from Froothie International
Hi Joe,
Thanks and we wish you happy juicing,
Froothie team
Fantastic customer service :)
16 June 2025
Reply from Froothie International
Hi Abbie,
We appreciate that you had a positive interaction with our customer support.
Best regards,
Froothie team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.