Fuel LagoonReviews 

516
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made, functional, and often exceed expectations in terms of fit and material. Many appreciate the speedy delivery and efficient order process, with items arriving promptly and often quicker than anticipated. The service is frequently highlighted as excellent, with the team being helpful, proactive in resolving issues, and even accommodating custom requests. However, some customers also noted issues with product fit, finding certain covers to be loose or not as snug as expected, which could affect their functionality in adverse conditions. A few other people also felt that the delivery experience was problematic, with parcels being lost or delayed by the courier, or missing items in their order.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the excellent quality, perfect fit, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent and high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick dispatch and prompt... See more

Service

Customers had positive experiences with service, consistently reporting it as excellent, prompt, and fast.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Rated 5 out of 5 stars

I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them m... See more

Company replied


Company details

  1. #7 of 11 best companies in Van Accessories Shop

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(516)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality Thermal Screens - recommended!

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy to install/remove. Recommend.

31 March 2026
Fuel Lagoon logo

Reply from Fuel Lagoon

Great to hear you are happy with your thermal blinds for your master! I'm pleased they are keeping you cool and your happy with the fitting!

Rated 5 out of 5 stars

T6.1 Windscreen Cover

Great product, great price, great delivery. Just great all around!

5 May 2026
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Reply from Fuel Lagoon

Thanks for leaving us a review! I’m pleased to hear you are happy with our T6.1 screen cover!

Rated 5 out of 5 stars

Received my Blackout window cover for…

Received my Blackout window cover for my motohome, The quality is fantastic, fitting it was so easy , couldn’t be more chuffed with it, highly reccomend it

16 May 2026
Unprompted review
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Reply from Fuel Lagoon

What a lovely review. Thanks so much for supporting our family business!

Rated 5 out of 5 stars

The way it looks

It came very quickly.

29 April 2026
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Reply from Fuel Lagoon

Thanks so much for taking the time to leave us a review it means a lot to us!

Rated 1 out of 5 stars

Nothing like the images

Disappointed with what arrived based on the images online.
As always the customer is in the wrong though

28 April 2026
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Reply from Fuel Lagoon

Hi Dan,
We’re sorry to hear you were disappointed with your order (barn door awning). As discussed via email, we offered a full refund upon return of the item, however you later advised that you wished to keep it.
As a small family business, we always try to resolve any concerns fairly and in line with our returns policy.
Kind regards,
Beth

Rated 5 out of 5 stars

Game changer

Excellent quality. A real game changer for keeping my van cool. Have not used in cooler temps or overnight yet. Fits brilliantly. Really quick delivery too.

24 April 2026
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Reply from Fuel Lagoon

That’s so great to hear! They do make such a difference to the temperature in your camper van!

Rated 5 out of 5 stars

T7 window wrap

We ordered a window wrap for our brand new T7, the service was excellent and the fit was perfect. Thank you Fuel Lagoon for a quality product

5 May 2026
Unprompted review
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Reply from Fuel Lagoon

So please to hear you are happy with the fit and quality of the T7 screen cover!

Rated 5 out of 5 stars

Purchased a screen cover for a ford…

Purchased a screen cover for a ford freda and love it! Great quality, easy to fit and really looks good.
Was worried at the time that I may have to remove the wind deflector off my door but it fitted nicely with no issues.

I did have a minor issue BUT this was down to the delivery driver dropping it off at a neighbouring business, Fuel Lagoon very quickly tracked the pack so I could go and get it.
Thanks for the great customer service.

29 April 2026
Unprompted review
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Reply from Fuel Lagoon

Thanks so much for taking the time to leave us a review kirk! Yes these screen covers work well with most wind deflectors! I'm pleased to hear we were quickly able to resolve the delivery issue.

Rated 4 out of 5 stars

Speedy delivery but product a slack fit…

Speedy delivery but product a slack fit (but it is silvered on the outside)

23 April 2026
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Reply from Fuel Lagoon

Hi Fredick, Sorry to hear you found the T5 silver screen cover to be a slack fit. This particular item, although has no faults, is in our clearance sale due to the fact we have decided to discontinue this thinner range of fabric and going forward only plan to make screen covers in the deluxe range going into the future. The thicker deluxe fabric is more durable and has a better hold so there is less slack in the deluxe material.

Rated 5 out of 5 stars

Excellent customer service

Customer service to check my order was going to be for the right part was excellent, really quick. Screen is perfect. Thanks!

21 April 2026
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Reply from Fuel Lagoon

Hi Julia, pleased to hear you were happy with the thermal blinds for your bongo and the service you received before we shipped the item to you.

Rated 5 out of 5 stars

Ordered a screen for my renault master…

Ordered a screen for my renault master campervan, great choice and fast delivery, quality great,
Fits perfectly, excellent service,

21 April 2026
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Reply from Fuel Lagoon

Thanks so much for taking the time to leave us a review Michael. Im very pleased to hear you were happy with the service and screen cover for your Master Camper Van.

Rated 5 out of 5 stars

VW LT 35 Blackout screen cover

Fuel lagoon were brilliant answered my questions and when the blackout screen cover arrived it fitted like a glove , i would defo recommend this company
Thanks again

25 April 2026
Unprompted review
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Reply from Fuel Lagoon

Thats great to hear Tom, I am pleased the screen cover for your LT fits like a glove! Thanks for taking the time to leave us a review it means a lot!

Rated 2 out of 5 stars

Poor fit for the ‘New 2025 Transporter T7’

Arrived quickly and the quality of the material was good. Unfortunately, the fit for our ‘New 2025 Transporter T7’ was very loose and believe it would not have been fit for purpose (especially in windy conditions). Fuel lagoon provided a full refund, but we did have to pay for the return postage. No complaints, but wish it was the snug fit we were expecting.

8 April 2026
Unprompted review
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Reply from Fuel Lagoon

Hi David, Were sorry that you feel the need to leave us a 2* review. We have fantastic feedback on the fit of our T7 screen covers, and when you sent us photos of the 'very poor fit' we felt the screen cover fit well in your images. Perhaps you would have preferred a different style of product like the internal thermal blinds. We have sold lots of these T7 screen covers and have been making screen covers for a range of vehicles for 10 years now with fantastic feedback on both the T7 screen cover and the other vehicles we make these blinds for. We are sorry that the item was not to your liking. We only offer free returns on items that are faulty and seeing your images we felt the item was not to your liking and did not have any faults.

Rated 5 out of 5 stars

Couldn’t recommend more!

I placed a last minute order (very very last minute) and they managed to have the blinds shipped out to me and delivered in time for my holiday, despite me even missing the order cut off time. Further to this, I placed two individual orders, and they even refunded me the postage on one of them - amazing service, and excellent quality product, 5 stars all over.

27 March 2026
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Reply from Fuel Lagoon

Thanks so much for taking the time to leave us such a lovely review Claire. We had such a busy week last week trying to make sure everyone got their order for the easter weekend! Thanks again for supporting us!

Rated 5 out of 5 stars

Quick delivery and product is quality

Quick delivery and product is quality, it should last a good many trips….very happy.

24 March 2026
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Reply from Fuel Lagoon

Thanks for leaving a review Hugo, it means a lot to our small business! Pleased to hear you were happy with the delivery and quality of the product

Rated 5 out of 5 stars

All set up for the bank holiday my new…

All set up for the bank holiday my new eyes are a great addition to my van and they work great for privacy and to keep the sun out

2 April 2026
Unprompted review
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Reply from Fuel Lagoon

Aw the eyes really do bring the vans to life don't they! Thanks so much for taking the time to leave us a review

Rated 5 out of 5 stars

Goods arrived in less than 24 hours…

Goods arrived in less than 24 hours after ordering them. They are working perfectly and everything I expected. Very happy.

23 March 2026
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Reply from Fuel Lagoon

Pleased to hear you are happy with our super fast delivery! Thanks for taking the time to leave us a review

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