Really good service and information from right at the beginning. Great to have approachable staff, that you can ask questions and great information , keeping us updated and informed on issues, part... See more
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See what reviewers are saying
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... See more
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... See more
This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... See more
Company replied
Company details
- #51 of 121 best companies in Business-to-Business service
- #13 of 26 best companies in Fuel supplier
- #5 of 12 best companies in Telematics Service
About Fuelmate
Written by the company
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contact info
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, United Kingdom
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
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Great service!
Colin and the team at Fuelmate are always hand to help with anything that I need regarding fuel cards, payments, ordering new cards etc.
Friendly service and great people to deal with.

Reply from Fuelmate
Brilliant Customer Service
The service from Fuelmate is outstanding, nothing is a problem, I have a fleet of 26 vehicles and I have tried other fuel companies who promise you the earth but trust me, none have givem me service like Fuel mate has. You get straight through on the phone and your issue is corrected straigh away or I go online and thats easy to use too. Thank you to all at Fuel Mate especially Tracy who looks after our account. Thanks again. Elmfield Doncaster Ltd

Reply from Fuelmate
The best in the business
This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest advice and respond to any issues immediately. (usually drivers losing cards). The market is now flooded with card providers, I wouldn't look anywhere else

Reply from Fuelmate
Great service, transparent pricing
We've been with Fuelmate for around 2.5 years and have had great service throughout; nothing is too much trouble. Pricing is transparent, easy to deal with and I don't think we've ever had to query an invoice in that time.

Reply from Fuelmate
Great fast efficient communication from…
Great fast efficient communication from the company Colin gets our emails replied to almost immediately. Competitive Fuel cards no problems. Would recommend their services.

Reply from Fuelmate
Fuelmate are just great
Fuelmate are just great. Nothing is too much trouble for them.
We have been using them for a few years now, across various companies, without any major issues. Any queries we have had were dealt with quickly and resolved.
We recently had to merge a couple of our accounts, Dan at Fuelmate sorted it all out very quickly and new cards were with us within a week of the changes. Very happy to recommend Fuelmate.

Reply from Fuelmate
Recommended
Very helpful and efficient. Colin in particular is always helpful and easy to reach. Would recommend.

Reply from Fuelmate
We've been using Fuelmate for about 3…
We've been using Fuelmate for about 3 years now and they are by far the best fuel card provider we have had, they have been so easy to deal with, nothing is ever a problem.
We will and have recommended them to others.

Reply from Fuelmate
Faultless service
Our business has been with Fuelmate for many years. Dan, our contact has always been extremeley helpful and his email responses are quick and helpful. Their pricing is transparent and their invoices are clear. We wouldn't ever have swapped as, compared to many companies, they are faultless.

Reply from Fuelmate
Amazing service.
Amazing service.
We have used fuelmate now for few years as a company they have great service and our accounts manager Colin, always goes the extra mile and is on the end of a phone to help with any enquiries. I would recommend to all.

Reply from Fuelmate
Fuelmate have a good choice in cards…
Fuelmate have a good choice in cards available, the portal is easy to use from ordering new cards through to site locations and invoicing to name a few. Whenever I have had to call all members of staff are very helpful.

Reply from Fuelmate
Great support
From start to finish now over a year working together and we are really pleased with the service and support given to us at Daishs coaches from all at Fuel mate Andy and Dan are always on hand to help if needed. A great company and very very helpful
FuelMate - Fave stars
Great support and great advice on the different options available.
Would highly recommend.
Good Company
Good Company, good prices and always available if there is a problem

Reply from Fuelmate
Low Prices Good Service
I spoke with Macauley who dealt with my enquiry quickly. Good service
Macauley dealt with my call like a boss
Big fan of Fuelmate, over other companies I have used recently. (UK Fuels)
I called today and spoke to Macauley, who dealt with my enquiry perfectly within a couple of minutes. Good job!
Great company to work with
Great company to work with. Great honest customer service, not too salesy and reasonable prices.
low prices & didn't shoot up once I…
low prices & didn't shoot up once I signed like all other fuel card companies that I've used
I am honestly trying to see the benefit…
I am honestly trying to see the benefit of having this fuel card as its constantly more expensive than pump prices at Shell pumps. For example current price notification tells me my fuel price for diesel is £144.34 per ltr and currently the pump for Shell near me is
£136.9. That's £115.47 if I used my fuelcard compared to £109.52 just using my credit card to fill up. Still the price does not include charges !
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