Really good service and information from right at the beginning. Great to have approachable staff, that you can ask questions and great information , keeping us updated and informed on issues, part... See more
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See what reviewers are saying
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... See more
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... See more
This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... See more
Company replied
Company details
- #51 of 121 best companies in Business-to-Business service
- #13 of 26 best companies in Fuel supplier
- #5 of 12 best companies in Telematics Service
About Fuelmate
Written by the company
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contact info
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, United Kingdom
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
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Reply from Fuelmate
Highly Recommend
We started using Fuelmate 6 months ago. The onboarding process was simple and straight forward. Any questions we had we're dealt with promptly and never seemed like a hassle to the staff who have been a pleasure to deal with. We're extremely happy we chose Fuelmate and would certainly recommend their services.

Reply from Fuelmate
Excellent service
Excellent service. Saves you loads of time in the office. All your fuel receipts are on one invoice. Saves me £1000s a year on fuel.

Reply from Fuelmate
Honest & Straight Foward
Honest, straight forward and genuine. The service level and communication is second to none.
Quite simply, we ask, we get a reply.
Prices are always great, tips/advice given in advance of fuel price increases.
A preferred partner for our company,

Reply from Fuelmate
Fuelmate
We have used fuelmate for a number of years now and cannot recommend them enough. Their online platform is efficient and easy to use and the customer service we get is excellent. Our account manager Dan is always quick to help with any queries.

Reply from Fuelmate
Fuelmate supply all our fuel cards and…
Fuelmate supply all our fuel cards and do a fantastic job. Great pricing and a very professional company.

Reply from Fuelmate
Great Company
I've been a customer for 18 months now and i am very happy with my experience with Fuelmate
I speak to Fred and Dan who are always friendly and willing to help with any queries.
I would recommend Fuelmate.

Reply from Fuelmate
Great support from the team at Fuel…
Great support from the team at Fuel mate and a great range of functions available on the portal

Reply from Fuelmate
Fuelmate offer outstanding customer…
Fuelmate offer outstanding customer service to our group and react quickly to any requests we make of them, we are informed without prompting of any large movements in the market place that could effect our weekly costings.

Reply from Fuelmate
The process was very simple
The process was very simple. FuelMate provided us with a detailed analysis of each of our businesses, highlighting exactly where we could save a substantial amount of money.
We then started the rollout with two of our businesses—one located in the South East region of England and the other in Aberdeenshire. This allowed us to conduct a fair trial with broad coverage. So far, everything has worked great.
The account team has been quick to follow up with any assistance needed via email, and the portal itself is self-explanatory, making it easy to navigate.
All in all, our experience with FuelMate has been brilliant. I honestly have no complaints and would highly recommend them to other users.

Reply from Fuelmate
Great Service Alround
App easy to use and the invoices easy to read also keeping prices down and great communication if we need anything.
Fantastic Services - Would happily recommend.
Over the last year we have built up a very strong relationship with Dan Hall (our Account Manager) who goes above and beyond each week to offer very competitive rates for us. Nothing is too much hassle from the ordering of Cards, pricing structure on a weekly basis and is always happy to help if we have any issues with a Service Station. We as a business Value Dan's time he is always prompt and professional. I wouldn't have an issue recommending Fuelmate for other businesses to use.
Great prices and customer service.
Tired of all the nonsense and…
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest and consistent. There are no solutions that are perfect! That would mean having company fuel cards that were usable at every service station. Wouldn't that be great??? For now, Fuelmate is by far the best solution to my company fuel usage.
A nice not pushy advisor
A nice not pushy advisor, invoices are prompt and easy to manage and review.

Reply from Fuelmate
I have just moved our company from…
I have just moved our company from another major fuel card supplier. So far, the level of customer care from both Lewis and Lauren has been fantastic. It has made such a difference in being dealt with as if you are actually valued as a customer. Our account was approved in a few hours and new fuel cards arrived in the week and we're used the next day. Thank you all so much and I look forward to a long and successful partnership.
Gary- Southampton
Great company to deal with
Great company to deal with. Clear invoicing and good customer service. We recommend Fuel Mate
Great Customer Service
Have been with Fuelmate for a few years. Competitive prices, great customer service and instant access to an account manager if needed. If ever I've had a query calls are answered quickly and the query dealt with instantly. Very happy with the service we receive.
Excellent Customer Service
Transferred to Fuelmate from Allstar. Fuelmate charges are so much less. The transition was very simple. Our account manager was very helpful. The customer service is excellent, Fuelmate make you feel like a valued customer.
Highly Recommended
Never had any issues with Fuelmate, account manager and other staff members are very helpful. The invoices are clear and have all of the information we need.
The portal is also really useful.
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