Full Body Australia Reviews 129

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

CALM DOWN PEOPLE! we are in the middle of a pandemic... everything has been affected and or slowed down, including mail... Yes, i too, waited almost 3 weeks and sent a couple of emails asking POLIT... See more

Rated 5 out of 5 stars

I've had a lot of hormonal issues since going off the pill, after two decades, and as a result my oil glands went into overdrive. This product has helped clear my congested pores to maintain breakouts... See more

Rated 1 out of 5 stars

I purchased an a IPL hair removal item from this company 6 months ago. Within 6 or so uses the product failed. They replaced it with a another that didn’t work, I sent several emails to the company ad... See more

Rated 3 out of 5 stars

I placed an order approximately a month ago with fullbody for the first time. I received a confirmation after the order was placed, though still didn't receive a tracking number one week later. After... See more

Company details

  1. Beauty supply store

Information provided by various external sources

Welcome to Full Body Australia! At Full Body Australia we purpose to offer our customers with the maximum quality of products while delivering the best customer experience. Because we know it all starts with you. Our mission is to enhance your confidence - confidence in your skin & in yourself. Our products will supply you with simple to use, professional skincare. Give your skin the professional touch for a bright look and see the difference! The customer experience is our major priority, hence we hope you will enjoy your Full Body Australia products as well as we take pleasure in making them available to you. Full Body Australia primarily focuses on women's beauty and body care products, mainly include skin care products, makeup tools, hair care products and body care products. Our products are for every part of your body and help you find what works. Facing and sensing your best is a journey with many destinations. We are not only products seller, but also we mind people, the planet and the process of growth. We look for the best ways to match up your outward appearance to your inner beauty. We provide the most successful and fancy beauty products for you, we adhere the concept that "everyone can enjoy fully elegance.” To view our renge, go to: https://www.fullbody.com.au


Contact info

2.7

Poor

TrustScore 2.5 out of 5

129 reviews

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Rated 1 out of 5 stars

Never Again - Item not delivered

Order placed 7th August. Apparently despatched 18th August, after I emailed to ask where my item is.

Today is 8th September, a whole 32 days after I ordered it. 21 days since they apparently posted. I still don’t have my item. Charged for postage too. Not happy!

Their August 18th email blames Covid for delays, fair enough to a certain point, but they advised item sent that day complete with a tracking number.

Have placed at least 10 online orders in this time with other businesses, including items from overseas all other items have come. Can’t still be blaming Covid. Culture Kings delivered an order placed yesterday this morning!

No phone number to call and speak to someone.

Wish I had checked reviews before ordering 70% bad reviews says it all.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

It took about a week to get used to-- I…

It took about a week to get used to-- I wear my posture corrector while sitting at my desk typing. It's eased my shoulder pain by about 80%, now I hate to sit down at the computer without it. I have already recommended it to friends who complain of neck pain while working at their desks.

6 September 2020
Unprompted review
Rated 5 out of 5 stars

Awesome product..have the whole set to…

Awesome product..have the whole set to use while recovering from major back injury..bit of a gym junkie 💪🦵so i as you can imagine i was shattered...using the pads has been grt to upkeep my tone & that helps my mental state.....cheers guys, love your work 👌

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Great Led Mask

Great product; very reasonably priced - have been using it. (Due to covid there was delay in delivery but arrived in a sturdy box which keeps mask safe) Love it. Highly recommend.

1 September 2020
Unprompted review
Rated 1 out of 5 stars

Total lack of communication or care for customers

Order was placed 30th July - last communication from Full Body was on that date - where they advised they would notify when item was ready for shipping.

Over 3 weeks no communication - despite several emails from us asking for delivery expectations..... even though the website says they will answer emails in 2 - 3 days. No emails were ever answered.

Item arrived - with no communication that it was coming, on 27th August.

There was no packaging, no instructions, just the item in a plastic bag.

Very disappointed, item is not as displayed.

1 September 2020
Unprompted review
Rated 1 out of 5 stars

Took forever to get here and I had to…

Took forever to get here and I had to keep chasing up. The hand held cleaner had no instructions so you had to guess how to use it and the LED mask had a power pack but no plug hole easily visible on the mask itself. Big fat waste of money on both counts!

31 August 2020
Unprompted review
Rated 1 out of 5 stars

Have not received my item and it still…

Have not received my item and it still hasn’t been sent

7 August 2020
Unprompted review
Full Body Australia logo

Reply from Full Body Australia

Hi Robin,

Thanks for reaching out. Hope you are doing well.

We've had to work with limited workers and capacity due to COVID-19. Therefore some delays have occurred and we have had to fill tracking numbers out manually. We are extremely sorry for the inconvenience caused.

It seems your order has been shipped. The estimated delivery time seems from the 7th of August to the 11th of August.

Please track where your parcel is with Australia Post by using the tracking number provided.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
The Full Body Team

Rated 5 out of 5 stars

Happy with mask

Mask arrived in good time, everything works well, have only used a few times so excited to see results in a couple of weeks..

5 August 2020
Unprompted review

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