Fuse Energy Reviews 5,496

Good quick service

I have never had a problem with Fuse, and will never, ever switch to another supplier. The staff monitoring the chat have always shown they'll go the extra mile to help.
Today, I spoke to Yash who was amazing. I'd forgotten the winter tariff ended on 31 March and wanted to check my current tariff. Yash went away but quickly returned with evidence that Fuse had already changed my tariff to the cheaper, April rate!
Full marks to Fuse, Yash and the rest of the staff.

David T was brilliant today, very quick and professional.

I made a mistake when booking an appointment, and without any fuss Ram spotted my error and put it right. This is my first contract with Fuse and so far they have been perfect
Noel

I’ve been with Fuse Energy for over a year and the experience has been consistently excellent. They are transparent, supportive, and competitively priced, which made the whole process straightforward from the start.

The move-in and move-out process was handled smoothly and efficiently, with no unnecessary complications. Their customer service is genuinely outstanding — responsive, professional, and available whenever needed.

I’d highly recommend Fuse Energy to anyone looking for a reliable and well-managed energy provider. Also, a special thanks to Yash for the great support.

Amazing. I was trying to put some photos in. But without success. Jack helped me to do it.

Ram was really helpful. Clear and concise. He has done all I needed on first contact. Thank You.

Rob was very helpful and informative, made it a very smooth process having a new meter installed.

Christos, the fuse installer, arrived as booked. He called 30 mins before to explain what was needed and he was really helpful and explained everything he did and what to expect . He left everything clean and tidy. Lovely man.

Tim installed my new smart meter, really nice guy, quick install and minimum inconvenience

Munver from Fuse came to fit a gas meter for us today. He explained all the details thoroughly and the job was done really quick.

Very happy with Fuse energy. Customer service is very quick should you have any issues and they were the cheapest out of all the providers.

Hasan was knowledgeable and communicative in fixing my gas meter. Would recommend.

David T was friendly, knowledgable and efficient

Tim was excellent, he arrived on time and and completed the job efficiently. His customer service and communication was excellent and the results of the work are great.

Mohamed and all the other people who helped me in the chat function have been so helpful and have made the process of a new meter so easy. I highly recommend fuse energy.

Today I had smart meters installed by Erimiys. Engineer arrived on time, was very professional and friendly. Installation went smoothly with minimal disruption roughly 30min downtime. I would highly recommend this service.

Excellent communication from Ashvin at Fuse. He provided a highly detailed quote for a solar installation including a comprehensive and transparent breakdown of both the costs and projected energy savings. Ashvin was very responsive taking the time to answer all my questions thoroughly and promptly. Thank you

Thanks so much Rob for a great job. 1st time success at changing our 3 phase meter which British Gas failed to do on several attempts.

David was very friendly and professional. He got the job done quickly and with no hassle, and took the trouble to explain everything he was doing. Also answered all my questions very helpfully.