Good first impression, especially for families One thing I liked straight away is the rugged design. I have a young child at home, so having something that feels more protected and durable ma... See more
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Review summary
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Fusion5 Built in USA 10.1 has been a solid performer in outdoor environments. Dust, bumps, and heat don’t affect it much. Connectivity via Wi-Fi and Bluetooth 5.0 is quick and stable, and it even runs... See more
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After using this Fusion5 tablet for over a month, I can confidently say it offers great value. The Windows 11 OS runs smoothly, supported by the powerful Intel 13th Gen processor and ample 8GB RAM. T... See more
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The tablet is much more powerful than I expected. The Fusion5 FWIN232 PRO N5 with Intel 13th Gen processor handles heavy workloads effortlessly. The screen is sharp, colours are vivid, and the speaker... See more
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Company details
- #71 of 84 best companies in Computer Shop
- #69 of 92 best companies in Computer & Accessories store
- #39 of 69 best companies in Electronics Company
About Fusion5
Written by the company
Welcome to Fusion5
Our success lies in the expertise of our in-house technicians, dedicated R&D staff, and a customer-oriented service team. This winning combination allows us to deliver unmatched quality and service, regardless of your budget.
At Fusion5, we take pride in offering a diverse range of products, specializing in Android and Windows devices. Our Android tablets, Windows tablets, 2-in-1 laptops, and traditional Windows laptops are designed to cater to your specific needs, whether it's for work, entertainment, or both.
We understand the importance of affordability without compromising on performance. That's why our products are thoughtfully designed to deliver an exceptional user experience while remaining cost-effective. We believe that technology should be accessible to all, and our commitment to competitive pricing reflects that vision.
With Fusion5, you not only get cutting-edge electronics but also a dedicated team ready to assist you throughout your journey with our products. From pre-sales inquiries to after-sales support, our friendly service team is here to ensure your complete satisfaction.
Join us on our mission to bring innovation, quality, and affordability together in the world of electronics. Experience the Fusion5 difference today!
SHOP TABLET PC's
SHOP LAPTOPS
SHOP ACCESSORIES
CONTACT US
Contact info
Unit 3, Evans Business Centre, Belmont Industrial Estate, DH11ST, Durham, United Kingdom
- eve@fusion5store.com
- fusion5store.com
4.5
Excellent
418 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fusion5
Hi Kevin,
Thank you for your feedback! We're delighted to hear that you were satisfied with our service and that you would use us again in the future. Your positive experience motivates us to continue providing both efficient and reliable support. We look forward to assisting you again in the future!
- Tina
Reply from Fusion5
Hi Neil,
Thank you for sharing your feedback with us! We’re glad to hear your order was delivered promptly. Regarding the free cover, we’d like to ensure you have all the information about our current promotions and how to claim them. Please feel free to contact us directly at Eve@fusion5store.com, and we’ll be happy to assist you further.
- Tina
Great communication.....and advice
2 January 2025
Reply from Fusion5
Hi Amanda,
Thank you for your kind feedback! We’re delighted to hear that you found our communication and advice helpful. Providing clear and effective support is always our goal, and it’s wonderful to know that we were able to meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!
- Tina
I’m a writer
I’m a writer, software developer, and international traveler. After years of lugging around my laptop I decided to get something more travel friendly (i.e., smaller and lighter) but without losing any functionality. It also had to be Windows based to be compatible with my office network and price competitive. I spent hours researching options, reading reviews, and looking at specs and decided that the Fusion5 10.1" Windows 11 Tablet PC - FWIN232 Plus Ultra Slim Tablet Computer met all of my requirements. It’s also rated as one of the best table PCs currently on the market. My Amazon order arrived the next day and within a few hours the tablet was fully updated, accounts set up, and necessary applications installed (S mode turned off) and was ready for testing. Not much was required for exercising the word processing power so my efforts over the past several weeks have been on pushing its limits on the development side. I am very satisfied with the performance of this tablet given the type of development that I do. Having a detachable keyboard is also nice for when I just want a display device (bigger than my phone) to read an eBook. My assessment: I would highly recommend the Ultra Slim Tablet. It fits nicely in the space between a laptop and my phone. I think this is the beginning of a long working relationship.
9 January 2025
Unprompted review
Reply from Fusion5
Hi Kenneth,
Thank you for sharing your detailed and thoughtful feedback. We’re thrilled to hear that the device has met your expectations and seamlessly supports both your writing and development needs while offering the portability required for your international travels. It’s especially rewarding to know that you’ve been able to fully integrate it into your workflow with ease and that its performance aligns with your professional demands. We’re delighted that the tablet has found its place as a versatile companion between your laptop and phone, and we truly appreciate your recommendation.
- Tina
Bought this tablet as I needed a…
Bought this tablet as I needed a Windows based product for occasional traveling & wasn't willing to pay the price for a full laptop. After upgrading the Windows /s to full Windows 11 (just a command, no additional cost) I loaded Quicken & several amateur (Ham) radio programs that are helpful while traveling as well. The tablet handled all my needs better than I could have ever imagined. It's a VERY acceptable replacement when I'm away from my desktop.
OK.......the 2 things I'd change. Battery life could be better & I wish the power connector was a USB C
In all......this is a great purchase & performs far above what I expected!
6 January 2025
Unprompted review
Reply from Fusion5
Hi Steven,
Thank you for your feedback! We're delighted to hear that the tablet has exceeded your expectations and seamlessly supports your travel needs. It's wonderful to know it's been such a reliable companion away from your desktop. We truly appreciate your suggestions regarding the battery life and USB-C power connector, as they help us improve our products. If you ever need assistance or have more insights to share, please don't hesitate to reach out. Thank you again for choosing our tablet, and we hope it continues to serve you well!
- Tina
good communication right from…
good communication right from beginning..
delivery as well in good time.
26 December 2024
Reply from Fusion5
Hi Anthony,
Thank you for your feedback! We're thrilled to hear that you had a positive experience with both our communication and timely delivery. Providing excellent service from start to finish is a top priority for us, and we’re glad we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to let us know!
- Tina
Excellent customer service
Although the product wasn't quite what I needed, customer service was excellent throughout the process. They accurately identified the right product, accommodated special shipping request, and made the return/refund process easy and more than fair.
16 December 2024
Reply from Fusion5
Hi Robert,
Thank you for your feedback! While we're sorry our product wasn't quite what you needed, we're delighted to hear that our customer service team could provide you with a positive experience. We always strive to go above and beyond in assisting our customers. If there's ever anything we can do to assist you in the future, please don't hesitate to reach out.
- Tina
The tablet computer is great
The tablet computer is great. I just wish all companies would give you at least a month before asking for a review. How can you tell if something is good or not if you have only had time to turn it on.
24 December 2024
Reply from Fusion5
Hi Lynne,
Thank you for your honest feedback! We’re thrilled to hear you’re enjoying your tablet so far. We completely understand your point about needing more time to fully evaluate a product before leaving a review. Your experience and insights are important to us, and we value thoughtful feedback at any stage. If there’s anything we can assist you with as you continue to use your device, please don’t hesitate to reach out. Thank you for choosing Fusion5, and we hope the tablet continues to meet your expectations!
- Tina
Reply from Fusion5
Hi David,
Thank you for your feedback! We’re delighted to hear that you found the model you were looking for and that the ordering process was smooth and hassle-free. Providing a seamless shopping experience is our priority, and it’s wonderful to know we met your expectations. If there’s anything further we can assist you with, please don’t hesitate to reach out. Thank you for choosing Fusion5!
- Tina
Excellent product for the price
Excellent product for the price. The only downside is the battery life. This is not the end of the world once you have used it for a while.
6 December 2024
Reply from Fusion5
Hi Richard,
Thank you for your feedback! We're delighted to hear that you find our product to be excellent value. We understand that battery life is an important aspect of any device, and we’d love to help you get the most out of your new purchase. Please feel free to contact us directly at eve@fusion5store.com, and our team will provide tips and assistance to optimize your device's performance and ensure you have the best experience possible.
- Tina
Reply from Fusion5
Hi Marcus,
Thank you for your feedback! We’re delighted to hear that you were pleased with our service. Delivering efficient and reliable support is something we strive for every day. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
- Tina
The quality of the keyboard case was…
The quality of the keyboard case was beyond my expectations. It fit perfectly. It was in great condition and they shipped it so fast. I couldn’t believe it. Good work fusion five.
10 December 2024
Reply from Fusion5
Hi Warren,
Thank you so much for your feedback! We’re thrilled to hear that our 2in1 keyboard case exceeded your expectations and fit your device perfectly. It’s great to know you were impressed with both the quality and the speed of delivery. At Fusion5, we strive to provide excellent products and efficient service, and your satisfaction means the world to us. If you need any further assistance or have more feedback to share, please don’t hesitate to get in touch.
- Tina
Help with keyboard purchase
Tina was very helpful answering my questions and even manged to find an active promotion code for me to use.
9 December 2024
Reply from Fusion5
Hi Martin,
Thank you so much for sharing your positive experience with us! I'm delighted to have assisted you. Providing excellent customer support and going the extra mile is always our top priority. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback and look forward to serving you again.
- Tina
Amazon products is one of the best ever…
Amazon products is one of the best ever since I have been buying items like Laptops,electronics, computers watches and other valuable things and others.
I bought a laptop from Amazon and asked them to deliver it the following day could you believe I got my laptop even before the due date.i am enjoying my laptop smoothly no problem developing since.
13 December 2024
Unprompted review
Reply from Fusion5
Hi Olawale,
Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying your new laptop and that it arrived even earlier than expected. At Fusion5, we strive to ensure that our customers have a smooth journey, from purchase to delivery, and it's great to know that we met your expectations. Should you need any assistance in the future, feel free to reach out!
- Tina
The docking keyboard is a fine buy
The docking keyboard also acts as a good cover/travel protection and so makes a fine addition to the tablet.
It arrived quickly and I've had no problems fitting the tablet in/taking it out.
3 December 2024
Reply from Fusion5
Hi Karl,
Thank you for your feedback! We're delighted to hear that you find our docking keyboard to be a worthwhile addition, offering both functionality and protection for travel. It's great to know that it arrived promptly and meets your expectations in terms of usability and convenience. If you have any further thoughts or need assistance, please don’t hesitate to reach out.
- Tina
Nice tablet PC, real shame about the keyboard
There are very few 10" tablet Windows PC's around. I just updated from my S2 tablet to Plus FHD (due to lack of drive space). Always choose the largest SSD you can afford.. Purchased direct from Fusion5. Very fast delivery, prompt email responses, good service. The new PC appears as good, 2 x USB, simple 12v charging but rather tiny mono sound, if that matters to you. Windows 11 is what it is. The screen has good definition.
But the Fusion5 "docking" keyboard is a waste of money. The sleeve is made for a thicker tablet so is a loose fit. The flap does not make a stable stand as the magnetic strip has nothing metal on the rear of the tablet to grip. The keyboard has no indicator lights (is Caps lock on?) and no extra ports. The angle of the stand means the the keys are not flat to the table and the touch pad needs big pressure to click it. Forget using this on your lap. I wish I saved my money and got a generic BT keyboard and nice sleeve of my choice. Such a pity when the old S2 keyboard was great, virtually 2in1 PC design.
25 November 2024
Reply from Fusion5
Hi Tony,
Thank you for your detailed feedback and for choosing Fusion5 once again. We're delighted to hear that you're pleased with the performance and delivery of your new N4 tablet PC. However, we’re sorry to learn that our docking keyboard did not meet your expectations. We appreciate your honest review, as it helps us identify areas for improvement in our accessories. Your insights on the design, and functionality are valuable, and we’ll be sharing them with our product development team to enhance future iterations. If there’s anything we can assist you with regarding your current setup, please don’t hesitate to reach out.
- Tina
Quality product at a reasonable price.
Easy web site to navigate, good selection of products.
22 November 2024
Reply from Fusion5
Hi LN,
Thank you so much for your kind feedback! We're delighted to hear that you found our website easy to navigate and are happy with the selection of products we offer. Ensuring a seamless shopping experience and providing a diverse range of quality items is very important to us, and your positive words encourage us to keep improving. If there’s anything else we can assist you with or any suggestions you’d like to share, please don’t hesitate to let us know.
- Tina
Excellent service
Excellent service. I had several questions, all these were answered satisfactorily and within an excellent time frame.
Very pleased with the companies customer service.
25 November 2024
Reply from Fusion5
Hi Malcolm,
Thank you so much for your kind feedback! We are thrilled to hear that you were pleased with our customer service and that all your questions were answered to your satisfaction. Providing excellent support in a timely manner is something we strive for, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
- Tina
Bought the $30 FusionCharger for my…
Bought the $30 FusionCharger for my FWIN232 plus FHD tablet because product description said that it worked with all 2024 fusion5 models. It doesn't work. And now they seemed to have pulled the product from their website. Very unhappy. UPDATE: I contacted their support for a refund, I sent the device back and they should be sending me a refund.
24 November 2024
Reply from Fusion5
Hi Chris,
Thank you for bringing this to our attention. We have reviewed your concerns, and unfortunately, your FWIN232 PLUS FHD tablet does not support Type-C charging, as the Type-C port on this specific model is designed for data transfer only. We apologize for any confusion caused by the product listing and understand your frustration. The Fusion Charge product was temporarily removed from our website to update its stock status. We have escalated this issue to ensure better clarity in the future. If you would like to proceed with a return or refund, please contact us directly at Eve@fusion5store.com, and we will be happy to assist you further
- Tina
Excellent customer service
25 November 2024
Reply from Fusion5
Hi Charles,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. Providing excellent support is something we strive for, and your feedback is greatly appreciated. If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help!
- Tina
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