I placed an order on December 19th, hoping to receive it before the holidays (Christmas), but for reasons I understand, since it is a holiday period, I was not surprised that they were unable to deliv... See more
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See what reviewers are saying
It was recommended by my physio and I couldn’t be more grateful. It’s removed my tennis elbow pain completely. Now patience and stretchings.
There were issues with the product (and the replacement)..fysiosupplies were responsive and helpful and now it's all solved.
I seem to the same experience as many recent buyers. The package was returned for unknown reasons (fysiosupplies had the correct address), I have sent them numerous emails, they have replied once or... See more
3.1
Average
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very professional and kind service
19 November 2019
Unprompted review
Since I payed for my order I haven…
Since I payed for my order I haven heard of it for 2 weeks, then I had to contact myself your company and your employee ask if I would like to cancel order or if I will wait for 2 more weeks.i decided to wait, cause I really needed it, and got it in a week. Very bad service
15 November 2019
Unprompted review
Reply from Fysiosupplies
Dear Ekaterina,
Thank you for your feedback.
We understand that you are disappointed in the delivery time. Unfortunately the product you ordered was just out of stock and we had to wait for a new delivery. Unfortunately this delivery was delayed. Our apologies.
Kindest regards,
Team FysioSupplies
Best prices with high level of service
Best prices with high level of service. Good choice.
5 August 2019
Unprompted review
good
good, but return shipping fee will be on you if you change your mind and want to get a refund.
27 June 2019
Unprompted review
Very good experience with the products…
Very good experience with the products and with the communication with the team!
6 May 2019
Unprompted review
I ordered some posters
I ordered some posters, they are really nice and arrived very quickley
25 April 2019
Unprompted review
Retours are awful!
You have to pay for the returns yourself, only 14 days of retour possibility and it’s a difficult process with online forms and waiting for confirmation
12 December 2018
Unprompted review
Reply from Fysiosupplies
Dear Liesbet,
Thank you for your feedback on Trustpilot.
I'm very sorry to hear that you find our return policy a difficult process. We will take this into account and we'll see if we can somehow improve the process of a RMA request. I'm afraid we cannot do anything to help you with the 14 days, for this is the return policy we have to retain.
Kind regards,
Dieuwke from Physiosupplies.
100 % satisfied
3 August 2018
Unprompted review
Snelle levering en perfect in orde.
21 April 2018
Unprompted review
De levering verliep perfect
De levering verliep perfect. Geen opmerkingen!
7 August 2017
Unprompted review
Reply from Fysiosupplies
Beste E. De Wolf,
Hartelijk dank voor de positieve beoordeling. Fijn om te horen dat alles naar wens verlopen is! We wensen u veel plezier van uw aankoop en zien u graag spoedig terug bij FysioSupplies.
Vriendelijke groet,
Frank van FysioSupplies
Snelle levering met goede tracking …
Snelle levering met goede tracking informatie.
What you see is what you get
4 July 2017
Unprompted review
Reply from Fysiosupplies
Beste Roland,
Hartelijk dank voor uw positieve beoordeling.Wij wensen u veel plezier met uw aankoop en zien u graag spoedig terug bij FysioSupplies.
Vriendelijke groet,
Frank van FysioSupplies
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