ganasauto.com Reviews 

212
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

These guys are criminals. I've seen a lot of lawsuits filed for the exact issue I had. Took my money misrepresented the car it arrived broken. They took it back and it been in their shop for going on... See more

Company replied

Rated 5 out of 5 stars

I want to say win auto has the best customer service! Always hoping to get the best customer service from kevin ruiz sales rep! they are the best they have the empathy to get you what you need witho... See more

Company replied

Rated 5 out of 5 stars

I went there, even though I had read a lot of negative reviews, and congratulate myself for doing so. I was helped by Gabriel S. Gonzalez, whom despite being so young, is extremely friendly, courteous... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this place! Kevin was a huge help at the dealership, he got me approved on a nice car with low mileage on low payments with a descent down-payment. I would most definitely come back a... See more

Company replied

Company details

  1. Car finance and loan company
  2. Used car dealer

Written by the company

At Ganas, we understand that purchasing a car is a significant decision, that's why we are committed to making the process as simple, straightforward and satisfying for you as possible. With high quality vehicles, exceptional customer service and affordable financing, at Ganas we have all you need to purchase your car.


Contact info

4.2

Great

TrustScore 4 out of 5

212 reviews

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4.2

All reviews

(212)

1 review in the last 12 months

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Rated 5 out of 5 stars

Thank you Ricardo for helping get…

Thank you Ricardo for helping get approved for
A 2015 infinity QX60, the process was easy and fast
If you guys come to Ontario ask For Ricardo A he will get you a good deal

5 August 2022
Unprompted review
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Reply from ganasauto.com

Thank you for the wonderful review and for taking the time to share your experience with us, Michelle. Kind customers like you make our job a pleasure.

Rated 5 out of 5 stars

Hello today I bought my brand new Kia…

Hello today I bought my brand new Kia Optima 2020 and RICARDO ALMAGUER helped me get approve and make the entire process very easy! Ask for Ricardo! Won’t regret your decision.

2 August 2022
Unprompted review
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Reply from ganasauto.com

Thank you Francisco! We appreciate your comment and recommendation coming from a current customer is the best compliment we can get.

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE BY RICARDO A

GREAT CUSTOMER SERVICE BY RICARDO A
IF YOU COME TO GANAS AUTO ONTARIO RICARDO a WILL MAKE SURE YOU GET APPROVED

1 August 2022
Unprompted review
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Reply from ganasauto.com

Hello Jennifer, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We´ll be sure to pass on your kind words to Ricardo.

Rated 5 out of 5 stars

Best dealer ship I’ve been too!

Best dealer ship I’ve been too!! Workers are very helpful and know what you are looking for and are ready to help! 10/10

1 August 2022
Unprompted review
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Reply from ganasauto.com

Thank you for your kind words Juan, we are so glad you're satisfied with our Customer Service that was provided to you during the time of purchase.

Rated 5 out of 5 stars

She is honest,kind and knows how to…

She is honest,kind and knows how to help a customer

30 July 2022
Unprompted review
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Reply from ganasauto.com

Hello Marco! We're happy to know that you got an excellent experience at our dealership. Our priority is helping our customers find what they are looking for.

Rated 5 out of 5 stars

Great customer service by Ricardo

Great customer service by Ricardo
He goes above and beyond. To help you get the car that you want

27 July 2022
Unprompted review
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Reply from ganasauto.com

Hello Jorge! Thank you for sharing your experience. We're so happy to know that you found what you were looking for, and the excellent service from Ricardo.

Rated 5 out of 5 stars

Kevin Ruiz G-10!

17 July 2022
Unprompted review
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Reply from ganasauto.com

Hello Julio! Thank you for sharing your experience, we want to make our customers feel comfortable with our service.

Rated 1 out of 5 stars

Super bad

Super bad 1 because super bad cars

15 June 2022
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Reply from ganasauto.com

Hello Kevin, sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.

Rated 1 out of 5 stars

They lied took my money and charged…

They lied took my money and charged more then what out agreement was

21 May 2022
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Reply from ganasauto.com

Hello Dannett, we want to start off by sincerely apologizing for your experience with our company. We would like to help you with your situation. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.

Rated 5 out of 5 stars

I have nothing negative to say

I have nothing negative to say about ganas auto Particularly the one in Inglwood,Anna was a great help she got the car my wife and I wanted. Their insurance is great I was unfortunately in a crash three months after receiving my car but there insurance covered everything I had nothing to worry about.The customer service was great never a rude experience I highly recommend ganas auto.

I recommend Inglewood And ask for Ana she will get you to the car you want I promise.

19 May 2022
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Reply from ganasauto.com

Hello Anthony, thanks for taking the time to share your experience. We love to hear that our team are providing you with an excellent service. We are really fortunate of having customers like you. We are always here to help.

Rated 1 out of 5 stars

If I could give them 1 star I would

If I could give them 1 star I would! Their service is horrible they sold me a lemon that broke down within a couple of months then they didn’t want to fix it DONT EVER GO HERE!

19 May 2022
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Reply from ganasauto.com

Hello Mia, we want to start off by sincerely apologizing for your experience with our company. We strive to provide the best customer service in all departments. We would like to help you with your situation. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.

Rated 5 out of 5 stars

The experience I had was very good

The experience I had was very good there since they gave me good attention and good treatment and they also explained the information to me very well

14 May 2022
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Reply from ganasauto.com

Hi Alejandro, we are thrilled to have you as part of the Ganas Auto family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Rated 5 out of 5 stars

I love this place I’m so glad I came…

I love this place I’m so glad I came here. They where up front and down to earth. If I could give a 20 star I would.

13 May 2022
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Reply from ganasauto.com

Thank you for the wonderful review and for taking the time to share your experience with us. Kind customers like you make our job a pleasure. We value doing business with you and try our best to always help you even after the time of sale. Congratulations on your vehicle!

Rated 5 out of 5 stars

The staff was very helpful and friendly…

The staff was very helpful and friendly in getting my due date changed

10 May 2022
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Reply from ganasauto.com

Hello Andrew! We're so happy to know that we assisted you with the solution you were looking for. Our customer satisfaction is a top priority. Thank you for sharing your experience.

Rated 1 out of 5 stars

Very poor customer service it’s been…

Very poor customer service it’s been over a year and I’m still yet to get my license plates for my car every time I call I get the run around they haven’t yet fixed anything that has been wrong with the car since I’ve had it very very upsetting about this it’s sad that we spend our hard earned money on these messed up cars and then get stuck with a worthless car

6 May 2022
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Reply from ganasauto.com

Hello Jaqueline! Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.

Rated 1 out of 5 stars

Need a new engine and didn't even have…

Need a new engine and didn't even have the car for a month SMH and they would get over on women I do not recommend this place

5 May 2022
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Reply from ganasauto.com

Hello Tammara! We are sorry to hear you didn't have a great customer service and that your experience with us did not meet your expectations. We'd like to learn more about your situation and make things right. Please give us the opportunity to assist you, feel free to call us at (855) 452-4806.

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