Garden Centre Shopping Reviews 

66
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have just received excellent aftersales customer service. When the piston on my reclining garden chair seized up well beyond the warranty period the team found me a replacement. This might not soun... See more

Company replied

Rated 4 out of 5 stars

I emailed them as soon as we unpacked it all because of a couple of defective cushions. emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 rattan rocking recliners with table unfortunately they were a pre order which I never realised would take longer to deliver ( my fault ) when I called , I was informed pre orders take a l... See more

Company replied

Rated 5 out of 5 stars

The quality is fantastic!! Really very pleased with the reclining furniture!! I have recently bought this Single Reclining Rattan Chair for my grandfather so that he can sit and relax in the balcony.... See more

Company details

  1. Garden Furniture Shop
  2. also in
  3. Garden centre

Written by the company

Garden Centre Shopping is the online garden furniture shop of Sapcote Garden Centre, a family-run garden centre in Sapcote, Leicestershire, trading since 2001. We sell our own-brand weatherproof rattan garden furniture with aluminium frames that cannot rust, a 3-Year Rust-Free Structural Guarantee, and delivery included to mainland UK. Our showroom is open seven days a week, and we're rated 4.4 from more than 2,500 Google reviews.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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No recent history of asking for reviews

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4.8

All reviews

(66)

1 review in the last 12 months

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Rated 5 out of 5 stars

Rocking Rattan!

Apart from having to hump three large boxes and a heavy wooden pallet from the pavement into the garden, the whole experience has been wonderful. The three-piece rattan set is of very good build quality and of excellent materials and construction, and very comfortable now installed in my newly-constructed Log Cabin summerhouse. I would recommend Sapcote and this product wholeheartedly.

18 August 2022
Garden Centre Shopping logo

Reply from Garden Centre Shopping

Thanks a lot for your review Willow, we hope you continue to enjoy your reclining rattan garden furniture.

Rated 5 out of 5 stars

Garden Furniture

This is the second time I have ordered from Garden Centre Shopping and was not disappointed. Their products are good quality and their speedy deliveries are without a hitch. Thoroughly recommend.

17 August 2022
Garden Centre Shopping logo

Reply from Garden Centre Shopping

Thanks for your review April, we hope you enjoy your garden furniture.

Rated 5 out of 5 stars

Happy customer

Kept well informed of delivery and it arrived on the day within the delivery hours stated.
Bistro set is really good quality, table was easy to assemble. Happy Customer.

12 August 2022
Garden Centre Shopping logo

Reply from Garden Centre Shopping

Thanks for your review Kathryn, we hope you enjoy your garden furniture.

Rated 5 out of 5 stars

First Class Service

No problem with delivery or the majority of the items and no damage to any of the packaging but one chair frame was bent. When contacted the garden centre acted swiftly and replaced damaged chair once we supplied photographic evidence at no extra cost or transport charges.

10 August 2022
Rated 3 out of 5 stars

Great Shopping But.

Great Shopping, But let down by Order Tracking for delivery. i had calls from a unknown number to my mobile, which due to concerns about scammers i ignored. Which delayed the delivery.

23 June 2022
Unprompted review
Garden Centre Shopping logo

Reply from Garden Centre Shopping

Hi Poppy, thanks for your feedback, we appreciate that receiving a call from an unknown number isn't ideal, so we'll look into this with the delivery company. Thanks again, Garden Centre Shopping.

Rated 5 out of 5 stars

1st class company and service

1st class company! Chatted on the phone prior to ordering and had all my questions answered
Furniture arrived very quickly, was easy to put together and is extremely well made.

Great products at a great price supplied by a great company.

18 March 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased. Got my garden chairs quickly with no trouble. They are so comfy I don’t want to get out. Will shop here again

29 December 2021
Rated 4 out of 5 stars

Lovely reclining garden armchairs

We ordered our chairs and were told they had to be preordered we weren’t in a hurry so didn’t mind but we didn’t except to have to wait 2 months from the expected availability date. However when we were notified that they were coming, the delivery was very quick they were worth the wait exactly what we were expecting . So far although we have not used them much they are lovely and very comfortable. The service we received met our expectations and we would recommend them to anyone looking to order furniture on line.

30 November 2021
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Reply from Garden Centre Shopping

Thanks a lot for your review Ms Gurini, we really appreciate your feedback, and we hope you continue to enjoy your reclining armchairs for years to come.

Rated 1 out of 5 stars

Reclining chair covers

Bought this to cover 2 reclining chairs and table from Garden Center Shopping. Arrived and it’s far too big for the job. No instructions and quite expensive. Quality very good but just doesn’t fit.

16 November 2021
Garden Centre Shopping logo

Reply from Garden Centre Shopping

Hi John,

I believe you've purchased the "rocking recliner set cover" which is not designed for your smaller "Leo reclining bistro set".

The price of our premium covers reflects the quality, as cheaper alternatives disintegrate very quickly.

You can email us to discuss your return at sales@gardencentreshopping.co.uk, and perhaps we can find a more appropriate cover size for your furniture.

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