I have just received excellent aftersales customer service. When the piston on my reclining garden chair seized up well beyond the warranty period the team found me a replacement. This might not soun... See more
Company replied
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I emailed them as soon as we unpacked it all because of a couple of defective cushions. emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for... See more
Company replied
I ordered 2 rattan rocking recliners with table unfortunately they were a pre order which I never realised would take longer to deliver ( my fault ) when I called , I was informed pre orders take a l... See more
Company replied
The quality is fantastic!! Really very pleased with the reclining furniture!! I have recently bought this Single Reclining Rattan Chair for my grandfather so that he can sit and relax in the balcony.... See more
Company details
Written by the company
Garden Centre Shopping is the online garden furniture shop of Sapcote Garden Centre, a family-run garden centre in Sapcote, Leicestershire, trading since 2001. We sell our own-brand weatherproof rattan garden furniture with aluminium frames that cannot rust, a 3-Year Rust-Free Structural Guarantee, and delivery included to mainland UK. Our showroom is open seven days a week, and we're rated 4.4 from more than 2,500 Google reviews.
Contact info
Sapcote Garden Centre, Hinckley road, Leicester, United Kingdom
- 01455274748
- sales@gardencentreshopping.co.uk
- gardencentreshopping.co.uk
4.8
Excellent
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good service arrived on time
Good service arrived on time. Competitive price
21 September 2018
Unprompted review
Reply from Garden Centre Shopping
Thanks so much for your review Wendy, we really hope you love your new garden furniture, and if you ever have any other questions or queries then don't hesitate to contact us. All the best, the Garden Centre Shopping team.
Furniture dong well
Furniture dong well. I was happy with the service provided. Would certainly recommend to my friends.
1 March 2018
Unprompted review
Reply from Garden Centre Shopping
Thanks for the feedback Bruce, we really appreciate it. Enjoy your Winawood furniture!
No Maintenance ? No, High Maintenance, YES!
This love seat was sold as no maintenance, we have had it for around a year, and The Winawood love seat has been anything but
"No Maintenance". It has discoloured and spots have appeared, and despite cleaning it with soap and water, it remains the same.
We have contacted them, and received a pithy response, and we are disappointed. We have included response verbatim and pictures.
Very disappointed
Hi Alan,
"Thanks for the pictures.
The main dirt is getting stuck in the grain effect of the Winawood.
This will happen as dirty over time gets into all nooks and crannies.
It does not need removing and doesn't affect the durability of the product.
If you wish to remove it and scrubbing hasn't worked, I would suggest either pressure washing but not standing to close of this could damage the bench, or sand the main areas with a fine sandpaper.
On some of the images there looks like some grey spots.
I've uncertain as to what these are, as we've not seen this happen before?
My only thought is it's some sort of mould growing on the bench.
I don't think it is the bench material as it doesn't appear to be all over the bench.
Does it seem to be spreading from one of the legs outwards?
We don't recommend using any chemicals on Winawood, so to remove this I would recommend the same options as with the dirt.
All the best"
Garden Centre Shopping Sales Team
01455 274748
Not the best of responses, as the item is not fit for purpose, and is anything but "No Maintenance!
23 February 2018
Unprompted review
Reply from Garden Centre Shopping
Thanks for the feedback Alan, we appreciate you may be frustrated with having to clear the dirt from your bench.
The no maintenance actually refers to the difference between owning a wooden bench, which requires a lot more maintenance to stop it rotting and eventually breaking down completely.
We didn't receive a response to our email, but if you care to we will be happy to continue working with you to try and resolve the dirt issue.
Like we mentioned above this isn't a problem that we've had with any of the other thousands of benches we have sold, and so we're definitely interested in hearing more about it.
Wishing you well.
Garden Centre Shopping
Excellent 2 seater Winawood bench
Excellent 2 seater Winawood bench. No more maintenance.
31 January 2018
Unprompted review
Reply from Garden Centre Shopping
Glad to hear it Steve, we would love to see a picture if you have one! Email it to sales@gardencentreshopping.co.uk
I am thoroughly enjoying my new …
I am thoroughly enjoying my new Winawood bench, and I hope it lasts as long as it's supposed to!
5 October 2017
Unprompted review
Reply from Garden Centre Shopping
Thanks Chris, we're glad you're enjoying it!
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