You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a li... See more
Company replied
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You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a li... See more
Company replied
The overall experience was very good. The most disappointing thing was the experience of when you left the office, we encountered an extremely long wait to use the lifts to get back to the car! V... See more
Company replied
Straight into the carpark. Clearly signposted for entry and exit. Regular buses. No problems at all. Plenty of travel info before we departed on holiday. Handy contact info if we had any queries. Wil... See more
Company replied
Easy to find, nice big spaces. Walk to departures is all internal so no getting wet if it's raining. You need to go through Hampton hotel reception which we thought was wrong at 1st! Only criticism is... See more
Company replied
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a little higher than other options but the security of keeping my keys and parking the car where I want to is worth it. The parking is also so close to the terminal the short transfer is minimal. Absolutely would use again.

Reply from Official Gatwick Airport Parking
We had a great experience with Gatwick Airport Summer Parking. So easy to drop car, hand keys to reception and catch the bus to the terminal. Then again so easy to do the same upon return. Made whole experience stress free.

Reply from Official Gatwick Airport Parking
Due to BA flight cancellation, we had to change booking to Easyjet North Terminal. Parking change to North Terminal completed online relatively easily, at no extra cost.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
So easy using valet parking at Gatwick Airport. Drop your car , walk up the ramp and check in. Return is also easy, visit reception, collect keys, load car and drive home. Highly recommend

Reply from Official Gatwick Airport Parking
So easy to book online, great price too. Kept up to date from booking. So easy to find and park. Return journey so simple to do too. Cannot fault at all, will definitely use again and recommend. Our daughters also booked and also agreed how easy it was and stress free, we even managed to park near each other. Thank you so much.

Reply from Official Gatwick Airport Parking
Really good value, much cheaper than getting a cab either way. The instructions were easy to follow and staff great. Would highly recommend.

Reply from Official Gatwick Airport Parking
Parking is really good and buses come quick regularly. The only thing I would say is the parking spaces are tight.

Reply from Official Gatwick Airport Parking
Well signposted, available spaces, easy bus service to terminal. What else do you need??

Reply from Official Gatwick Airport Parking
Avoid any traffic with guarantee knowledge you’ll get to the airport within 10 minutes of parking

Reply from Official Gatwick Airport Parking
Straight into the carpark. Clearly signposted for entry and exit. Regular buses. No problems at all. Plenty of travel info before we departed on holiday. Handy contact info if we had any queries. Will definitely use again.

Reply from Official Gatwick Airport Parking
So simple, found a space very quickly, parked and waited probably 10mins for bus which wasn’t a problem, smooth ride to and from airport.

Reply from Official Gatwick Airport Parking
Easy to use, very efficient and a sensible price.

Reply from Official Gatwick Airport Parking
Booked on-line which was extremely easy. All information was fantastic. From dropping car off to picking it up, the whole experience was fantastic. Want to add when dropping of, the staff made it easy and were so exited for the grandkids with us. Picking up the guy in the office was brilliant too.

Reply from Official Gatwick Airport Parking
Cheaper than anywhere else. Easier than anywhere else. Shuttles very regular. My #1 choice airport and my #1 choice parking. Beats Heathrow mayhem any day.

Reply from Official Gatwick Airport Parking
Easy to use and good value for money. The staff were great and very friendly.

Reply from Official Gatwick Airport Parking
Easy to find, nice big spaces. Walk to departures is all internal so no getting wet if it's raining. You need to go through Hampton hotel reception which we thought was wrong at 1st! Only criticism is it's hard to find where the next levels are up and down. Would highly recommend and definitely use again.

Reply from Official Gatwick Airport Parking
We paid for a week parked here. We chose a spot on the end of an aisle of cars so we would only need to worry about 1 car parking next to us.
We came back from holiday to find our car was damaged on the side with no parked cars.
When I raised with the the customer service I’m told they have no responsibility and that there is no CCTV. This is ridiculously insane, as I booked being under the impression my car would be secured and safe. They misled the parking security and their customer services have been awful, passing me from pillar to post and ending with them telling me to go to 101 as they won’t help me but might help the police.
They are also refusing to log my complaint.
Overall awful, I don’t recommend at all they cannot keep a car safe and damage free

Reply from Official Gatwick Airport Parking
Safe and cheaper way for a family to get to an early flight on holiday from central London

Reply from Official Gatwick Airport Parking
As a single female travelling alone, parking was an integral part of making me feel safe on getting to and returning from airport

Reply from Official Gatwick Airport Parking
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