We found the booking and parking experience straightforward and good value for money. We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was ab... See more
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Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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Problem with a flat battery which they sorted out immediately can’t praise the staff enough for the very efficient way they responded to get me on my way.

Reply from Official Gatwick Airport Parking
Just regarding the transport between airport and parking places, it could be better in terms of delay time and quicker access

Reply from Official Gatwick Airport Parking
Used valet parking at Gatwick North. So convenient for access to the terminal and Sofitel hotel. I’ve used this service many times, professional, efficient and never had any problems. Drop off is quick and easy, pick up is similarly smooth, quick and efficient. Will continue to use this service at Gatwick.

Reply from Official Gatwick Airport Parking
COULD NOT BOOK ON MOBILE APP. HAD TROUBLE PAYING. BY THE TIME I HAD DONE THE PROCESS 3 TIMES, THE PRICE HAD GONE UP AS THE IP ADDRESS WAS OBVIOUSLY BEING TRACKED. ENDED UP HAVING TO DO IT ON LAPTOP

Reply from Official Gatwick Airport Parking
Simple easy to use, good pickup from bus stops, friendly drivers, smooth operation.

Reply from Official Gatwick Airport Parking
Have always found the staff very helpful and understanding in all situations.

Reply from Official Gatwick Airport Parking
Good price, super easy to use the valet service. Cheaper than using purple parking and valet parking was literally so quick. 5 minute walk to check in and the same on returning. What a dream.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
OK, so long term airport parking is a cost you have to bear if public transport is not an option....so we used it recently at Gatwick South and can report good value for money and a very smooth process from car park to terinal and back again 10 days later. Recommended.

Reply from Official Gatwick Airport Parking
Very easy to park would recommend this to anyone a lot cheaper than a taxi

Reply from Official Gatwick Airport Parking
Great booking experiences good deals and everything you need to consider whilst travelling via Gatwick all in one place.

Reply from Official Gatwick Airport Parking
We found the booking and parking experience straightforward and good value for money.
We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was able to use my Blue Light Card discount.
It took us ( and other travellers) to find the designated bus stop to take us to the airport a few extra minutes - maybe clearer signs would be useful. No problem finding the bus stop on arrival as it was clearly explained in the reminder e-mail.
We found the bus drivers very friendly and helpful.
Overall, a very pleasant experience and would definitely use it again.

Reply from Official Gatwick Airport Parking
It’s a little confusing finding where to go and not driving in and out by accident, but customer services explained how to make sure we didn’t pay twice! Good shuttle service and car was safe and secure while we were away. Much cheaper booking ahead so definitely worth doing

Reply from Official Gatwick Airport Parking
Such an easy service to use. Dropped the car off and walked straight into the terminal and off on holiday. No waiting for shuttle buses. Car was ready to collect on the day of return without any drama.

Reply from Official Gatwick Airport Parking
The staff on the night shift could not have been more helpful when my wife (who had not slept for 20 hours) forgot where she had parked in the South Terminal short term car park. They also followed up the next day too - well done!

Reply from Official Gatwick Airport Parking
Very easy to get to the Meet and Greet area of the North Terminal and straight forward handover. 5 mins walk from drop off to check-in desks

Reply from Official Gatwick Airport Parking
Easy parking ,quick bus transfer very good service would highly recommend it

Reply from Official Gatwick Airport Parking
Easy to book, straight forward parking, close to terminal and cheaper than a taxi or cab, so convenient.

Reply from Official Gatwick Airport Parking
We always use Gatwick Official parking. It is secure, easy, and well-priced. The buses are always very reliable and it makes it easy for us.

Reply from Official Gatwick Airport Parking
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