Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more
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Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more
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Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21k reviews
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Easy to use and was confident leaving…
Easy to use and was confident leaving my car securely stored.
17 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear om
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to use and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great value for money
Great value for money! Easy, efficient and well worth it
2 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Karen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy, efficient and great value for money, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very quick and easy plus the staff are…
Very quick and easy plus the staff are very welcoming and helpful 😀
2 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Debbie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and easy with welcoming, helpful staff, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very good
Quick; efficient; easy to find; very close to the Terminal entrance. No waiting at arrival or departure
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick, efficient and close to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great parking experience
Great parking experience! The lot was easy to find, clean, and well-lit. It was super convenient to get in and out, and the pricing felt fair for the location. Definitely my go-to spot from now on.
9 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Rakesh
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to find, convenient and the car park was clean and well lit, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good value parking
Easy to find and easy drop off and pick up. The staff abd shuttle driver were very pleasant and helpful. Very happy and will use them again.
2 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Lee
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value and easy to find with helpful staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always use long stay make sure you take…
Always use long stay make sure you take picture of car park
27 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Luigi
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Just turn up hand over you keys and a…
Just turn up hand over you keys and a short distance to the terminal perfect and on return just a short walk out of the terminal to collect you keys and be on your way 👌
25 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Steve
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was only a short walk to and from the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Worth the peace of mind going with the…
Worth the peace of mind going with the airport parking. Parking is intuitive experience. Didn't get a step by step explanation before hand. Appreciated the adult experience and it was easy.
8 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking provided peace of mind and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
North Terminal parking: an absolute shambles
I prepaid £97 for Short Stay North, expecting a straightforward start and finish to my holiday. Instead, I got confusing signage, a failed booking system and days of unnecessary worry.
On arrival, my correct number plate appeared on the barrier screen, but the system failed to recognise my prepaid booking. I called for assistance and was told to take a ticket. Gatwick has since confirmed that its system read my registration correctly but failed to link it to the booking.
I then had to make calls from Portugal and spent my holiday worrying about being charged again when I returned. On exit, I had to call for assistance AGAIN, explain everything and give my name before they opened the barrier.
The signage was APPALLING. I initially entered a car park displaying “Short Stay Premium”, leaving me unsure whether my standard booking was valid there. After circulating, I eventually moved to Car Park 6.
Returning late at night was just as confusing. Signs directed me towards Short Stay and across the road, then I couldn’t find clear continuation signage identifying the entrance. Instead, I saw “Valet”. How difficult is it to put up a clear sign saying “Car Park 6 — Short Stay entrance”?
To top it off, on my first afternoon in Portugal I received an AutoPay failure email for a separate £10 drop-off charge. I was there to use prepaid parking. I paid because I didn’t want escalating charges hanging over my holiday. That refund request remains unresolved. A £10 minimum drop-off fee is ridiculous enough; receiving this demand while away made an already stressful experience worse.
Gatwick apologised but declined my request for £50, saying I had used the parking for its intended purpose. That misses the point completely: I paid for convenience and got hassle, uncertainty and holiday stress.
In my experience, South Terminal feels like a different airport. North Terminal parking needs a serious review of its signage, booking system and customer service. Thoroughly disappointing.
1 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear MattS
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear your booking was not recognised on entry to the car park when using our Short Stay North car park.
All of our entry barriers are expected to recognised your vehicle registration and link to your pre booking. We’re sorry this hasn’t been what you’ve experienced and for the worry this caused while you were away.
I'm also sorry to hear you found our signage directing customers towards the car park to be appalling.
We recognise signage is important for all customers trying to reach our Short Stay car park and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Parking made easy
Easy parking! Car was in the same place then when I left !
Good performance!
2 October 2026
Reply from Official Gatwick Airport Parking
Dear Andreas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking at Gatwick Airport is always…
Parking at Gatwick Airport is always easy and if you book in advance good value and gives a sense of security. Always had a very smooth experience
1 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Philip
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, good value when booking in advance and secure, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I have used the Gatwick holiday parking…
I have used the Gatwick holiday parking a couple of times is good and convenient a good alternative to a tax given the duration of your stay
8 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Anglian Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Gatwick Holiday Parking car park convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Surprisingly Competitive
Surprisingly the cost of using the Gatwick short term parking was more competitive than my usual supplier. Being only a short walk from the terminal made things so easy, both for departure and more especially arrival
8 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Barry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Short Stay car park competitively priced and only a short walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Have used many times and is convenient…
Have used many times and is convenient for us.I like the peace of mind with your car keys with you.We use South long stay whether flying from South or North Terminal as your not always aware which you are flying from or arriving into and its only a shuttle away for either.Prices are creeping up but what isn't these days.i just feel reassured my wonderful fifteen year old Focus is there waiting to greet us.
30 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to book and confirmation…
Very easy to book and confirmation received immediately. Once at the car park it’s very easy to get to the terminal with minimum effort. Excellent have used before and will use again
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Lizzie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to get to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always easy to park and clear…
Always easy to park and clear instructions I have used it many times.
27 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Bijan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park with clear instructions and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy and efficient
8 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Donald
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service
Great service, quick and easy to use. Reception staff are extremely helpful
9 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Consumer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service quick and easy with helpful staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
No hassle and easy booking.
11 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and no hassle, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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