We found the booking and parking experience straightforward and good value for money. We decided to book the long stay North Car Park as we had an early outbound flight and late arrival. I was ab... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Used valet parking at Gatwick North. So convenient for access to the terminal and Sofitel hotel. I’ve used this service many times, professional, efficient and never had any problems. Drop off is quic... See more
Company replied
we parked in Long stay carpark North ,great value for money ,easy to find parking space and the short bus run to the terminal when the start of the holiday so much easier .Buses run regularly so no c... See more
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You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a li... See more
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Company details
- #1 of 2 best companies in International Airport
- #6 of 19 best companies in Car park
- #2 of 7 best companies in Public Parking Space
- #5 of 9 best companies in Valet parking service
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21k reviews
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As easy as 1 2 3.
7 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Whoopsboy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it all was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
On both outward and homecoming trips we…
On both outward and homecoming trips we found the service both professional and friendly
27 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Anthony
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how professional and friendly our team are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Decent experience
Decent experience. Easy to book at acceptable price but the overstay charges aren’t cheap and the reason for overstay is usually delayed flight which isn’t my fault. Seems a bit harsh!
4 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it is to book direct with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Dave
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how good it all was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Brilliant as always
Brilliant as always, efficient, friendly, easy and flexible on retiming if needed. 😎
4 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how brilliant the parking always is on your visits with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book on the app
Easy to book on the app. Good parking space and bus service to and from the terminal. Number plate recognition works really well.
27 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Terry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to book on the app. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy and convenient
Very easy and convenient, no issues or problems. Great price too
27 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Simon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy and convenient the parking was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It fairly easy to park there the bus…
It fairly easy to park there the bus service was very good the same on the way back
2 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Graham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how easy it was to park with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Left car for 10 nights,when i got home…
Left car for 10 nights in valet parking,when i got home in early hours of morning noticed 2 dirt marks of roof liner inside car. Emailed customer services,apparantly i should have checked over car before leaving car park. Oh yes,at 3:30 in the morning i need to be inspecting the inside of my car and looking at the roof. I even provide photos before and after as had taken a photo of family in the car. Still not intrested,guess the marks appeared all by themsevles. Had to pay to get roof cleaned.Poor customer services. As i cant reply to gatwicks email,i have complained twice and escalated this issue and they have said there is no case.
24 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear S obrien
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our car park team.
We aim to provide the highest quality service and care to all of our customers using our valet services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
As previously
As previously, secure parking, easy to use, frequent transfers to the terminal. Good system. Easy to book.
Excellent.
6 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mr R Walden
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, easy to use and secure with frequent transfers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy & straight forward to book.
29 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Julia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Phil
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick, safe and convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The overall experience was very good
The overall experience was very good.
The most disappointing thing was the experience of when you left the office, we encountered an extremely long wait to use the lifts to get back to the car!
Very long queues which on Monday am 3rd August,queued back past the the office, only 2 lifts in operation.
Come on Gatwick, l know you are usually better than this , 20 minutes to get back to your car due to poor operations of the lifts, after a long flight isn't acceptable!
I would have given 5 stars 🌟 if this had not happened..
3 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Rob
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Holiday parking
Easy to book, easy to find the place. Staff were lovely. Car was ready when we arrived back from holiday. Overall great service with reasonable price.
23 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Katarina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to find with lovely staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It's a car park.
I got a 20% discount on the booking which always comes in handy. Everything was done online and it was all good.
3 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy and straightforward experience
Easy and straightforward experience
2 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear OliK
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great location, easy process, secure parking.
You know exactly what you are getting when you park at Gatwick Airport Official parking, security, clear instructions, easy process, good transfers and the ability to keep my keys. Prices can be a little higher than other options but the security of keeping my keys and parking the car where I want to is worth it. The parking is also so close to the terminal the short transfer is minimal. Absolutely would use again.
19 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Happy Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and secure with clear instructions and good transfers, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We had a great experience with Gatwick…
We had a great experience with Gatwick Airport Summer Parking. So easy to drop car, hand keys to reception and catch the bus to the terminal. Then again so easy to do the same upon return. Made whole experience stress free.
19 July 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Samantha
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Summer Special parking easy and stress free, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking changed online from South to North Terminal
Due to BA flight cancellation, we had to change booking to Easyjet North Terminal. Parking change to North Terminal completed online relatively easily, at no extra cost.
8 June 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Ray
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to amend your booking online and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Shilpa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking process easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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