Royal Dutch Gazelle North America Reviews 

175
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company, often praising the exceptional overall quality. Customers frequently mention that the bicycles are exceptionally comfortable, remarkably stable during rides, and feature a smooth, premium build. People truly appreciate the intuitive design features and the powerful motor systems that make daily riding an absolute pleasure. Some reviewers were not happy with certain physical design details, noting that specific components like the saddle comfort, rear rack placement, or adjustable seat options lacked ideal customization. Others also noted specific frustrations experienced upon delivery, such as visible factory finish seams, dealer assembly oversight, or confusing app activation procedures.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the comfortable ride, powerful... See more

Quality

Users describe positive interactions with quality, highlighting that consumers enjoy a comfortable, smooth,... See more

User experience

Customers expressed great satisfaction with the user experience, highlighting that the ride is exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Gazelle Ultimate T10 mid for my wife. We didn't know what to expect, as we were buying this bike based on test rides with Treks that had the same Bosch mid-motor and liked the way they ope... See more

Rated 5 out of 5 stars

I greatly enjoy riding my Gazelle Tour Populair. With the emphasis of my cycling now geared more towards relaxed touring, my Gazelle more than fits the bill. Its upright posture is much more comfora... See more

Rated 5 out of 5 stars

Purchased an Avignon late October. Really appreciate the ease of riding this bike provides. Love the upright positioning. I wish the saddle was a bit more cushy though. I will make an upgrade on t... See more

Rated 5 out of 5 stars

I'm thoroughly enjoying my Gazelle bike whether on flats or hills it is stable, comfortable and allows me to ride places I wouldn't have been able to go before. I have to constantly pedal which allow... See more



Company details

  1. Bicycle Shop
  2. also in
  3. Bicycle repair shop
  4. Manufacturer

Written by the company

For more than 125 years Royal Dutch Gazelle has produced the highest-quality, most comfortable, lightweight bikes possible. Our focus on thoughtful design and technical innovation are inspired by our love of cycling, and a belief that bicycles should be a part of daily life. Our bikes feature low step-through frames to allow easy use by everyone, powerful and reliable mid-drive motors to get you where you need to go, and come complete with everything you need such as fenders, racks, lights, bells, locks and kickstands. Here at Gazelle, we believe that everyone should be able to enjoy the ride, because Nothing rides like a Gazelle.


Contact info

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For a limited time, enjoy up to $1500 off original prices.

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.3

All reviews

(175)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

The Medeo's are incredible...

The Medeo's are incredibly beautiful, functional and graceful riding machines - making transit, exploration and adventure a surely confident and joyous time. I love riding my T-10 (named Duchess) and my T-9 (named DoubleDutch) on the magnificent San Francisco hills and valleys. From the bottom of California Street to the top of Nob Hill, I rode a 25% (400 feet) grade, in 2nd gear/Turbo in 15 minutes! - and "reached halfway to the stars"!!! If only we could get to 50% E-bikes, 30% public transit, 20% private autos, and reach our vision zero goal. Can Gazelle help us get there?? I'm in...

12 May 2023
Rated 5 out of 5 stars

I bought my Gazelle Medeo T9 back in…

I bought my Gazelle Medeo T9 back in May 2021 (when e-bikes were difficult to find during the pandemic), and it has reduced my dependence on a car. I took advantage of the MIK rack and added a rear basket and panniers which worked out great for picking up groceries and take-out, and replaced the stock saddle with a Selle Royal Respiro Relaxed seat and now enjoy 20-30 mile rides along the SF Bay Trail. The Bosch Active Line Plus 3rd generation motor makes headwinds almost unnoticeable. However, my Bosch Purion display failed after 1 year, but my local Gazelle dealer had it replaced hassle-free and at no charge. Overall, a really good electric bike with quality components, build and comfort. Still rides like new after 2500 miles.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

The T-10 is a fantastic bike

The T-10 is a fantastic bike! It's so well made. I have supreme confidence in it when speeding down a hill. You need to trust the equipment when those conditions exist. I also love the "natural feel" of pedal assist. You can get a fantastic workout (contrary to what non eBike owners believe) on this bike.

24 May 2023
Unprompted review
Rated 4 out of 5 stars

first commute

Went on my first commute of 46 miles round trip and it was great with the c380+. I did have to add a spring seat post and new saddle because frame is so stiff. The battery lasted 23 miles in sport and turbo modes.

7 May 2023
Rated 5 out of 5 stars

Well first of all the bike is a good…

Well first of all the bike is a good bike in its price category. We had a couple options for similar quality e-bikes in this same price category ($3000)) such as Trek and Specialized, but it also came down to the consumer experience. Our initial experience at Wheel Wrangler involved the owner Bill and his wife Katie, and it was what made all the difference. Their time and energy, their willingness to answer questions, and their willingness to let us try out these bikes, made the deal and my wife and I now have new e-bikes which already have given us experiences that we had stopped considering given our advancing age and all the lovely collateral possibilities that come getting old. These bikes feel more like a bike that has a guardian angel standing by to give you a bit of a nudge when confronting hills and nasty headwinds rather than riding a scooter or motorcycle. The ride is reasonably comfortable, fairly quiet, and brings back some of the fun we all experienced earlier in our life.

1 May 2023
Rated 5 out of 5 stars

Gazelle T10 Ultimate

Just received my new Gazelle T10 Ultimate. This is a high quality bike for design, build and components. Very smooth process to order and have delivered to a local bike shop. Great bike!

1 April 2023
Rated 5 out of 5 stars

Nothing rides like a Gazelle

Nothing rides like a Gazelle. What a great place to check out the newest e-bikes. It was fun great to do a test ride on the Gazelle C380 HMB. Definitely take some time to check out their Experience Center.

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Great eBike, smooth riding and lovely customer support

I was able to try several different eBike models at the Gazelle Experience Center after which I could make the perfect choice. I have been riding my Gazelle Ultimate for about 3 months now and I absolutely love it! Great system, smooth riding and lovely customer support. Thanks so much!

10 April 2023
Unprompted review
Rated 5 out of 5 stars

The look of the bike is very stylist

The look of the bike is very stylist. It is much lighter that other ebikes that we looked at. We also like fact that the battery was protected by the frame and the rear wheel gears were internal making it lower maintaince.

14 March 2023
Rated 5 out of 5 stars

Enjoying the ride

We purchased our bikes in November of 2021 and got excellent use out of them as we travelled with our trailer. I find they have sufficient power for what we do and enjoy riding them every time we are in them. I’m a pretty slim guy and do find it a bit difficult to load and unload them off of my bike rack when we travel. It makes it much easier having a second person to assist with this.

15 March 2023
Rated 5 out of 5 stars

Tailwind in my pocket

When I ride my Gazelle, I find myself calling to mind childhood memories and songs I haven't thought of in decades. I think they're being unlocked by experiencing the rush of popping into Turbo mode and devouring a headwind that might once have left me gassed.
There's much to be said for carrying a tailwind around in your back pocket.

28 March 2023
Rated 5 out of 5 stars

I have 3000km on my bike now and it has…

I have 3000km on my bike now and it has been completely maintenance free with amazing range. The C380 HMB is smooth riding and responsive. I love the fact that with the carbon fiber belt it is whisper quiet and step hills are not a problem. all i have to do is clean and wash it. Well Done Gazelle!!

10 March 2023
Rated 5 out of 5 stars

A Love Letter To My Bike

Dear Ultimate C380+,
How do I love thee? Let me count the ways! I can go anywhere I want and carry home all that my little heart desires. My smile never stops when we're together. You make me feel a sense of freedom and ease that none of my other bikes can do.

No longer are eco-friendly store trips arduous. Never again will I fear not down-shifting before a "stop" sign thanks to your amazing Enviolo internally geared hub. Long forgotten are the days of scrubbing and oiling my loud chain, thanks to your silent Gates carbon belt drive.

My life is better with you in it. Thank you for being an awesome bike with beautiful geometry! <3

28 February 2023

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