Gadget Centre Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the refurbished laptops look and run like brand-new machines, offering incredible value at a fraction of traditional shop prices. People really appreciate the straightforward custom specification process, helpful communication throughout, and how securely packaged their devices arrive. Some reviewers were not happy with unexpected battery faults or power connection problems that occurred shortly after receiving their computers. A few individuals also noted minor cosmetic imperfections, such as tiny scratches around ports, or expressed frustration regarding delivery delays and older internal components. Consumers occasionally experienced performance unreliability or difficulties trying to secure prompt resolutions for faulty hardware.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that laptops arrive looking and performing like new... See more

Quality

Consumers find quality to be positive, noting that their refurbished devices arrive looking brand new and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting fast shipping times, safe... See more

Order

Clients share ambiguous opinions on order processes, highlighting a generally simple and easy website... See more

Price

Reviewers highlight positive aspects of price, noting that laptops are available at a fraction of the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good service - excellent product when it was delivered - just what my son needed for university. With 3 year premium warranty it was still half price of a similar device in the shops. Reckon i... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I ordered a laptop easily using their guide on specifications. I used them because too much tech goes into landfill and these guys are reusing tech to prevent this. I was told my new laptop wouldarri... See more


Company details

  1. Computer Shop

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,329)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refurbished laptop

Seeing Gadget Centres advert on Facebook, I was interested, but a little sceptical that it may be ‘too good to be true’ due to the number of fake ads on social media.

Having read the reviews on Trustpilot, I decided to place my order. I have to say, I couldn’t be happier with my laptop. It was built to the spec I chose, and was delivered on time.

The laptop has been professionally refurbished, including the case, which looks like new.

I would definitely recommend Gadget Centre.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful laptop

I got to choose exactly what I needed from my laptop, and was then sent a brilliantly performing laptop that looks like new.
Following a really bad experience with Back Market, I was so glad I came across this excellent company.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent laptop quickly delivered

Very quick delivery, within 4 days. After years struggling with an aging laptop, it's a delight to have a good-as-new machine that starts up almost instantly, seems to do everything required, and looks good.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

My order was dealt with quickly

My order was dealt with quickly, with good communication. It arrived within 4 days. All was as advertised, I am very pleased and would use Gadget Centre again - in fact I am ordering another one when I have topped up my piggy bank 😁

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Top Tier Laptop and service

I recently purchased a reconditioned Dell Latitude 7400 laptop from Gadget Centre, and I have to say, it has exceeded all expectations.

From the moment I started using it, the performance has been outstanding. With 32GB of RAM and an Intel Core i7-8665U processor, the laptop is incredibly fast and handles everything I throw at it with ease. The 2TB of storage provides more than enough space, and the overall system runs smoothly and efficiently.

One of the standout features for me is how compact and lightweight the device is. It’s easy to carry around, making it perfect for both work and everyday use. Despite its size, it delivers powerful performance without compromise.

Another major plus is that it came with Windows 11 pre-installed and thoughtfully de-bloated. This means there’s no unnecessary software slowing things down—just a clean, streamlined system focused on what actually matters. It’s clear that care was taken to optimise the user experience before delivery.

Considering I paid around £720 which also includes a 3 year warranty, the value for money is exceptional. To get similar specifications in a brand-new laptop, you would easily be looking at £1,500 or more. This makes the purchase not only satisfying in terms of performance but also a very smart financial decision.

Overall, this is the best laptop I’ve owned to date. I’m extremely happy with my purchase and highly recommend Gadget Centre to anyone looking for high-quality reconditioned laptops at great value.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Laptop from GC

Ir received my laptop and i was surprised it's very fast same like brand new I definitely would recommend to all my friends.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service from start to finish

Absolutely fabulous service from start to finish. Easy to order; everything very clear and easy to understand. I was very sceptical but the reviews persuaded me to take a risk. My new laptop - a refurbished Dell was everything I wanted it to be.

I work as an online tutor so require everything to be quick, fast and reliable. My old hp laptop (3 years old) had started to struggle with multiple content and students on zoom and I was starting to look unprofessional.

I have travelled extensively already whilst teaching with my new laptop, even tutoring from a couple of cruise ships and everything has been fabulous. My only comment would be I wish that I had ordered a slightly smaller/lighter model - my fault!

Really cannot praise these guys enough, they are completely awesome. The 3 year guarantee gives me peace of mind too.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Dell Laptop

After searching for a new laptop I couldn't find what I was looking for & after reading several unhappy reviews from people about after care from well known electrical shops i decided to go with the Gadget Centre & am so glad I did , when it arrived there was one small issue but 1 email sent & it was all sorted , really happy with mine & wouldn't hesitate to use again. Amazing service, thanks guys 👌

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Top Drawer Quality, Bottom Drawer Price

The quality is amazing, the price was very reasonable and the packaging was very secure.

My laptop may not start in 3 seconds as advertised... but it still starts in about half the time of my PC.

Overall, I am 3 months in to having my laptop and I'm still very impressed with its performance.

12 January 2026
Rated 5 out of 5 stars

Laptop purchase

Laptop purchase
I advised to try Gadget Centre when I needed a replacement laptop.
Ordering was straightforward and delivery prompt.
I had a problem with charging the laptop at first although the performance of the machine was excellent.
Gadget Centre fixed the problem swiftly with no quibble.
I am happy to recommend the company.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my refurbished Dell…

Very pleased with my refurbished Dell laptop from Gadget Centre. It's like new and very fast. Only minus was it did not have a built-in DVDdrive, which was no biggy as i bought an external drive fron a well known Chinese company for £12. The pre-installed free Opensource(?) Libre Office suite was an unexpected bonus, enabling me to edit all my MS Office files. Thank you guys!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great choice, great prices

I love the fact that its so easy to specify exactly what you want with your laptop. For me a large HDD memory and RAM were what was important and its great to be able to pick your spec and not be forced to pay more for things you don’t need like graphics cards. Amazing laptop, as good as new for a fraction of the cost of a new pre-built one. Quick delivery & exactly what I requested. Perfect

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Big Laptop, Tiny Price

I was a little bit concerned about the randomness of which brand of machine you were sent, but the price for my refurbished - Dell Latitude, as it happens - laptop was too good to resist. I did have 2 requests. The first one, a preference for grey or silver didn't happen but I'm delighted with the black textured vinyl wrap that's been applied to the top outside of the case and the inner surface around the keyboard. The laser-cut Dell logo looks very professional. My second wish, for a bigger screen was granted. A whopping 15.5 inches makes all the difference to me when working on graphics and video editing. The machine also effortlessly supports an external 4K 17 inch monitor. I think I waited 3-4 days for it to come but I could not be happier.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The ordering process was easy, I selected the options that I required and within a couple of weeks I received my laptop, exactly as promised. I took out a warranty at the time of purchase and I really doubt if I will ever use any other company when I want to purchase my next laptop

3 March 2026
Unprompted review
Rated 5 out of 5 stars

No drawbacks

Great service, everything works and much cheaper than a new laptop.. feels good to recycle, no drawbacks as far as I can see!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Communicates well. Genuinely my hesitation to order at first was the feeling that what I was asking getting the price they quoted was "too good to be true". Laptop is Fantastic. Packaged in a way where you/courier would be having to actively try destroy it to cause damage. Warranty is both cheap and long. Also love the full customer choice.

Only minor grievance is that you don't seem to get a "no thanks" option for keyboard backlight. You can "require it" or "doesn't matter" - which still might come with. I don't mind but I know a lot of people who don't actually like keyboard backlighting and would prefer it to be a "yes/don't care either way/no" option

12 March 2026
Unprompted review

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