Gadget Centre Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the refurbished laptops look and run like brand-new machines, offering incredible value at a fraction of traditional shop prices. People really appreciate the straightforward custom specification process, helpful communication throughout, and how securely packaged their devices arrive. Some reviewers were not happy with unexpected battery faults or power connection problems that occurred shortly after receiving their computers. A few individuals also noted minor cosmetic imperfections, such as tiny scratches around ports, or expressed frustration regarding delivery delays and older internal components. Consumers occasionally experienced performance unreliability or difficulties trying to secure prompt resolutions for faulty hardware.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that laptops arrive looking and performing like new... See more

Quality

Consumers find quality to be positive, noting that their refurbished devices arrive looking brand new and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting fast shipping times, safe... See more

Order

Clients share ambiguous opinions on order processes, highlighting a generally simple and easy website... See more

Price

Reviewers highlight positive aspects of price, noting that laptops are available at a fraction of the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good service - excellent product when it was delivered - just what my son needed for university. With 3 year premium warranty it was still half price of a similar device in the shops. Reckon i... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I ordered a laptop easily using their guide on specifications. I used them because too much tech goes into landfill and these guys are reusing tech to prevent this. I was told my new laptop wouldarri... See more


Company details

  1. Computer Shop

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,329)

275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered my laptop with some scepticism

I ordered my laptop with some scepticism, but was persuaded by the good reviews. The laptop arrived, and I was truly amazed at the condition of the case and screen. It looked like a new computer with the wrap applied. I checked the internals, and these were all as ordered. After using it for several weeks, I am more than pleased with my purchase. It did take all of the mentioned delivery time to arrive, which other reviews spoke about, but this isn't aproblem for me.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Taken a chance …

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on track ,,Widows 11 installed plus other apps, 3yr warranty could not be happier 😀 So far so good.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

The computer was built to the exact specification requested

The computer was built to my exact specification and received in perfect order. They also added "Office" with no extra cost. It is fast and looks good, all for under £400.
They also have a detailed and simple guide on securing the computer software. The Dell computer is of the highest quality, and was delivered within 2 weeks as promised.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my refurbished…

Very pleased with my refurbished laptop. Great that it doesn't come with bloatware. They are not "off the shelf" items so a wee wait of a few days between ordering and receiving is OK by me. On arrival it was easy to set up even although I am no computer expert. Email correspondence is answered quickly and efficiently.
I am happy to recommend this company based upon my experience so far.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

I entered into this with some trepidation as it felt like a lot of money for something refurbished. However the spec is amazing and for £400 I got a laptop with a £1K spec plus a 3 year warranty. It’s absolutely brilliant, fast, responsive and has all the systems my son needed for his college work. Absolutely completely satisfied it’s such a great idea, and we’ve prevented something going to landfill too so win win!

15 February 2026
Unprompted review
Rated 5 out of 5 stars

I was alittle sceptical at first

I was alittle sceptical at first, mainly due to trying to speak to someone at the company by phone several times to no avail. The gadget centre got back to me when I emailed and raised this with them. I took the plunge and ordered via the website, and I'm very satisfied with my purchase, delivered within 5 days and very well packed. The laptop was a lot cheaper than from a main retailer with a 3-year guarantee. I'm so far very impressed with the service and laptop, and would highly recommend them.

23 January 2026
Unprompted review
Rated 4 out of 5 stars

Had a great deal on a refurbished Dell…

Had a great deal on a refurbished Dell laptop. Nice price, good service. Had a glitch and support sorted the issue.

Recommended them to a friend, whose criticism was that the delivery date slid out. Their laptop arrived in time for Christmas but it involved a few emails exchanges. Our guess is that they were overcome by their own success.

I guess if you are looking for a good deal on refurbished kit, you need to be ready for a flexible delivery date.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

An absolutely fantastic service

An absolutely fantastic service. I was in the market to replace a 10 year old hand-me-down laptop that my son uses for school. I picked carefully the options using their guided configuration tool and ended up with an awesome laptop. So clean, looks perfect and works great!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I bought my computer off Gadget Centre…

I bought my computer off Gadget Centre in 2024 and I'm very pleased with it.I have contacted them twice both times the service was excellent.I must admit that both contacts were due to failings on my part but they dealt with them with humour and friendly guidance. I have no hesitation in recomending the company.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Bought a Laptop to replace my existing…

Bought a Laptop to replace my existing ASUS Vivobook which was 5 years old. Really happy with the Laptop I received. Perfect condition, really fast, looks great, easy to set up, well packaged, good communication on delivery time, no complaints.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

What a great service!

What a great service! It was easy to pick the specifications for a laptop that I wanted, and that's exactly what arrived, as expected. It took a little longer than quoted - but that's booking just after the Christmas rush for you! The laptop arrived looking brand new and worked perfectly. Windows came straight off and it now sports Linux (absolutely straightforward and simple to install) and it absolutely flies. Thanks GC - I'll be back!

20 January 2026
Unprompted review

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