Bought a 1/8 student violin for my son and the quality is excellent for the price. I love that everything was included (strings, bow, case, rosin) and it was ready to play after only inserting the bri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Electric piano arrived in a timely fashion and operates well with full weighted keyboard. The stand is built for purpose’ as is the bench. A star was knocked off as the free headphones supplied we... See more
Guitar arrived in an all destroyed package, poorly packed, and it had a dent on the body. That was a cheap guitar so I did not mind much, but I would have been pretty upset if it was expensive gear.... See more
Company replied
Recently purchsed a Player 2 Fender Strat and had a fault ,Gears sorted collection and exchange on another guitar free of charge and within 1 week. I have a HSS Strat now which is fantastic !! and th... See more
Company details
Written by the company
Lancé en 2003 et avec maintenant plus de 1,500,000 clients, Gear4Music est un des leaders dans la vente d’instruments de musique et d’équipement musical. Sont disponibles toutes sortes d’articles dédiés aux orchestres en passant par le Jazz et jusqu’ au Rock’n’Roll, incluant guitares, batteries, pianos digitaux, saxophones et violoncelles et les plus récents des appareils d’enregistrement et d’équipement studio. Qu’il s’agisse de guitares d’entrée de gamme jusqu’aux micros professionnels, le magasin en ligne de Gear4Music détient un large éventail d’équipement. Que vous recherchiez un violon, un clavier, une batterie électronique ou même un système de sonorisation, nous pouvons vous aider. Nous travaillons avec les plus grandes marques comme Yamaha, Roland, Casio, Fender, Ibanez, Alesis, Behringer, Gibson ainsi que notre propre marque d’instrument à prix compétitif. Nous travaillons en continuité pour développer et améliorer nos offres pour nos clients dans les territoires où nous opérons en inaugurant de nouveaux centre de distributions qui améliorerons les options de livraison et en réduire le temps.
Gear4Music.com Détails
Written by the company
- Retours Sans Problèmes
- Vous pouvez acheter chez Gear4music en toute confiance et tranquillité d'esprit. En standard, nous offrons une garantie de remboursement de 30 jours qui peut être prolongée jusqu'à 180 jours pour une somme modique. Ceci s'ajoute à nos garanties produit, qui offrent une protection contre les défauts ou défauts du produit pendant un à six ans. Notre garantie de remboursement s'ajoute à vos droits statutaires et s'écarte des offres de nombreux autres vendeurs, car notre période de remboursement est de 30 jours au lieu de la norme européenne de 14 jours. Il est également facile de retourner quelque chose via notre centre de retours en ligne sur notre site Web.
- Choisissez Votre date de livraison
- Vous pouvez choisir votre date de livraison à l'aide du calendrier disponible lors votre achat. Faites livrer votre commande le jour qui vous convient-Nous vous proposons une large gamme d'options de livraison pour tous les budgets.
- Prix attractifs et excellent service
- Nous voulons faciliter l’achat et l'acquisition d’instruments et d’équipements de musique pour tous en proposant des prix avantageux et un service irréprochable, quel que soit l’endroit où vous vivez ou le mode de paiement choisi. Nous fournissons des instruments et équipements de musique fabriqués par de nombreuses marques parmi les plus connues de l'industrie, à des prix très compétitifs. Nous produisons également une gamme de produits de musique de notre marque de grande qualité à un prix très compétitif.
- Plus de 1.500.00 de clients enregistrés
- Gear4music est devenu l'un des plus importants détaillants d'instruments et d'équipements de musique au Royaume-Uni, avec plus de 1 500 000 clients enregistrés. En 2012, nous avons également lancé Gear4music dans 19 langues différentes et nous sommes maintenant l'une des sociétés de musique à la croissance la plus rapide en Europe.
Contact info
4.3
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This amp is plenty for me.oud for local bar…
This amp is plenty loud for local bar gigs, both voice and guitar (uke), perfect for both uke and guitar.
Effects are nice too, but no foot switch.
I have a small mixer at "aux in" for extra mic or guitar, for my lady singer.
Fir bigger venues I have 2 connected, line out to guitar (uke) in.
Bigger sound "100 watts"stereo gitar/uke".
Light and VOX !
11 March 2025
Defective product refund in full
I bought a USB mic which didn't work a couple of emails later and received a full refund would recommend this company if you have a problem they do remain in touch and solve it for you, trustworthy business.
20 September 2024
Unprompted review
I recently purchased an instrument from…
I recently purchased an instrument from this company. The firmware update process went wrong for me and the instrument was inoperable from the software perspective. I couldn't find a solution in the manufacturers knowledge database and needed to return the product back to Gear4Music. It was a flawless return experience and I got my reimbursement quickly. I appreciate it.
24 October 2024
Magical RRX24
Packaging perfect (jackson original pack) and fast delivery. Instrument was in perfect condition.
However, guitar setup was required (floyd inclination and height had to be changed in order to have a tight action).
10 September 2024
Cool i’ve received my goods in time and…
Cool i’ve received my goods in time and in very good state
30 June 2024
I don't like the pop-ups on the page…
I don't like the pop-ups on the page that won't go away - and I don't understand 12.50 for shipping from Germany to France.
20 April 2024
Excellent site
18 April 2024
Primavera 100 violin
Ordered on sunday late at night,received on wednesday. Very fast and careful delivery. Received the violin in perfect condition. Very good packaging, very good price, very good sound, more than perfect for beginners. THANK YOU I am very impressed.
17 April 2024
Unprompted review
Efficient, reliable, serious, very nice and friendly customer service
Amazing!
A customer service very easy to join and very friendly, which put customer in full confidence when buying article to them.
I'm a very demanding customer, and I must say this is one of the best site I have ever met.
Congratulation guys.
8 February 2024
Unprompted review
Perfect!
Fast in transport and very good instrument in accordance with the ad, I recommend!!
Very good deep sound, efficient bass trombone ++++++
29 January 2024
The best customer service I have seen yet from any Company. Thumbs up from me.
A few days before Xmas I got a guitar Yamaha 310 delivered all on time when I realised inside the packaging the guitar was badly damaged at the back of it. I phoned gear 4 music & explained & sent a picture of the damage as requested & I said I’m glad it was
not a gift for someone so close to Xmas. There was only 2 of these left in stock in Germany. I was astonished that they got one delivered from Germany by the next day in perfect condition especially that close to Xmas. Excellent customer service. The best I have seen yet from any Company. I had meaning to write my review sooner. But here goes! Thumbs up for these guys. And great sound of this product.
3 February 2024
Unprompted review
impeccable conforme a mes attentes
28 January 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought a Mackie mixer and rack plates…
Bought a Mackie mixer and rack plates that arrived after 3 weeks as allegedly they were coming from Sweden (arrived with a Chinese address on the box).Had some difficulties with volume from laptop to mixer so called for some advice.No one had the knowledge to assist me as there is no technical department.Wow couldn't believe it.The reply I have received is in French this just about sums it up. I have been asked to expand on my experience by trustpilot to allow gear4music to respond accordingly.Firstly they can respond in the English language.Thankyou
25 January 2024
Unprompted review
Reply from Gear4music
Cher Client Bonjour
Merci pour votre message.
Nous sommes navrés d'apprendre que vous n'avez pas pu etre renseigné correctement sur votre article , Nous avons plusieurs agents spécialisés dans différents sujets, vous pouvez envoyer un message , un agent plus informé vous répondra.
Si par malheur l'article serait décfectueux, une garantie satisfait ou remboursé est conçue à cet effet , pour retourner l'article pour un échange ou un remboursement
Merci pour votre compréhension
Cordialement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.