I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more
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Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)
Company replied
Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more
Company replied
Quick delivery as always:) thanks. Ps: Thank you 4 a lollipop:)
Company replied
Company details
About Gejser
Written by the company
GEjSER - Over 14 års erfaring i e-cigaretter
GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.
Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.
Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.
Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.
Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.
Hvorfor vælge GEjSER
Written by the company
- Kvalitet altid i fokus
- Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
- Hurtig levering – året rundt
- Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
- Landsdækkende bytteservice
- Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
- Prismatch – altid konkurrencedygtige priser
- Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.
GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.
Over 50 butikker står klar til at hjælpe dig med dit bytte.
Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.
Contact info
Erhvervsparken Klank 3, 8464, Galten, Denmark
- +45 26 22 07 07
- support@gejser.dk
- gejser-ecigaret.dk
4.7
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing customer support
Amazing customer support. Super chill and friendly.
Franck was exceptional in communication and issue resolution. I’m very happy with the outcome 😃
10 October 2024
Unprompted review
Reply from Gejser
Hello Antonia.
Thanks a lot! I'm happy we found a solution that worked out for everyone!
Best regards
Franck S. - Customer Service Representative, GEjSER
Very great experience ❤️
11 September 2024
Reply from Gejser
Hej Kunika,
Thank you very much for this nice review!
We are pleased to hear that you had a great expreience 🙂
De bedste hilsner
Mikkel - Kunderådgiver, GEjSER
Gejser is brilliant, products and service is excellent.
Gejser is brilliant and products
10 June 2024
Reply from Gejser
Hi Thabo
Thank you so much for this great review! We really appreciate it😊
Best regards
Mikkel –
Customer service, GEjSER
I amverry satisfaied with delivery and…
I amverry satisfaied with delivery and products ❤️
16 June 2024
Reply from Gejser
Hej Geogiana.
Thank you so much for this great review! We really appreciate it😊
Best regards
Mikkel – Customer service, GEjSER
I am bit new in Denmark and new to…
I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂
Great products, best service. Keep it burning
4 June 2024
Unprompted review
Reply from Gejser
Thanks a lot for the positive review! May I ask which shop you've been at? Then I can forward your kind words to the specific shop 🙂
Best regards
Franck S. - Customer Service Representative, GEjSER
Daoshop did not deliver parcel
Daoshop did not deliver parcel. Address was correct (has been used loads of times without issue) and as I work from home courier didn't even ring bell or try calling. Very bad service from courier provider.
22 March 2024
Reply from Gejser
Hello Nicholas.
I'm sorry to hear that you've had issues with the courier on this shipment. I can see that they noted, that some address info is missing, and therefor they've redirected the shipment to the nearest drop point instead. DAO delivers all packages at night, and they don't call or ring the bell for that reason.
Best regards
Franck S. Customer Service Representative - GEjSER
Fast and Easy
The sides are very easy to navigate. And the dilevery is very fast.
1 December 2023
Unprompted review
Reply from Gejser
Hej Belinda.
Vi takker mange gange for din super fine anmeldelse! 😍
Vi er glade for at du er tilfreds med at handle hos os og vi glæder os til at levere 5 stjerner igen 🚚📦
Mange hilsner
Franck - Kunderådgiver, GEjSER
Reply from Gejser
Hej Anastasios.
Tusinde tak for din fantastiske anmeldelse! 😍
Vi elsker at levere 5 stjerner og glæder os til at pakke din næste ordre 🚚📦
De bedste hilsner
Mikkel - Kunderådgiver, GEjSER
Reply from Gejser
Hello Arturs.
Thanks a lot for the great review! 😍
We are happy that you are satisfied with our service, and we look forward to shipping out your next order 🚚📦
Best regards
Franck - Kunderådgiver, GEjSER
👍 best service
5 October 2023
Reply from Gejser
Hello Ismail!.
We really appreciate your review! 😍
We're looking forward to ship your next order 🚚📦
Best regards
Franck - Customer Service Agent, GEjSER
Reply from Gejser
Hej Daniel.
Vi takker mange gange for din fantastiske anmeldelse! 🥳
Vi glæder os til at pakke din næste ordre og leverer 5 stjerner til dig igen 🚚📦
De bedste hilsner
Line - Kunderådgiver, GEjSER
Always fast delivery.
19 May 2023
Unprompted review
Reply from Gejser
Hej Marian.
Vi takker mange gange for dine 5 stjerner! 😍
Vi er glade for at du er tilfreds med vores service og ser frem til at pakke din næste ordre 🚚📦
MVH
Line - Kunderådgiver, GEjSER
Reply from Gejser
Hi Cassiopeia.
We are very happy, that you had a 5 star experience on your order! 😍
We are looking forward to handle your next order, and hopefully deliver yet a 5 star experience. 🚚📦
Best regards
Franck - customer service representative, GEjSER
Reply from Gejser
Hi Raohael.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
Reply from Gejser
Hej Jørn.
Vi takker mange gange for din super fine anmeldelse! 😍
Vi er glade for at du er tilfreds med at handle hos os og vi glæder os til at levere 5 stjerner igen 🚚📦
Mange hilsner
Franck - Kunderådgiver, GEjSER
All good all fine
2 April 2023
Reply from Gejser
Hej.
Vi er superglade for at du har fået en 5 stjernet oplevelse hos os! 😍
Vi ser frem til at pakke din næste ordre og levere 5 stjerne igen 🚚📦
Venlig hilsen
Line - Kunderådgiver, GEjSER
Reply from Gejser
Hej Allan.
Mange tak for din anmeldelse! 😎
Hvad tænker du vi skal gøre anderledes næste gang vi skal pakke en ordre for dig? 🤩
De bedste hilsner
Line - Kunderådgiver, GEjSER
Good service
4 March 2023
Reply from Gejser
Hej Carla.
Vi takker mange gange for din super fine anmeldelse! 😍
Vi er glade for at du er tilfreds med at handle hos os og vi glæder os til at levere 5 stjerner igen 🚚📦
Mange hilsner
Line - Kunderådgiver, GEjSER
Reply from Gejser
Hi Andrei.
Thank you so much for this great review! We really appreciate it😊
Best regards
Line – Customer service advisor, GEjSER
The service was super nice and…
The service was super nice and friendly. I will definitely will come back again.
Valby gejser
11 February 2023
Unprompted review
Reply from Gejser
Hi Ahmet.
Thank you so much for your wonderful review! 😍
We love providing service for a 5-star experience and look forward to seeing you in the store again! 🤩🏪
Best regards
Line – Customer service advisor, GEjSER
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