GenderGP Transgender Services Reviews 928

Set up my account and paid on Monday, first prescription arrived Wednesday! I had an appointment with James to just ask questions and reassure me and he was great. Definitely recommend

The only part of their system that works consistently is drawing money from your account. Their service has forced me into menopause twice at the age of 27. I feel treated horribly by this company.

Besides that, if you want to share a complaint with them about their treatment of you as a patient, it will cost you 8 pounds. You can't just contact them and ask your questions.

If I could give this company a zero star then I would do as I think even giving them a one star is too much!
I’ve waited 36 days for my prescription but they have emailed me back a couple of times saying” it's been sent” and then “we have sent another one” yet nothing has arrived. If I want to speak to someone about things I need to pay £30 just to sort things out. They take monthly money for subscriptions but give no service at all. I feel very let down and disgusted in gender gp as all they want to do is suck you in get all your money and give you nothing in return. Avoid this company if you can.

If I could rate 0 stars I would. Going with gender gp is the single worst decision you can make for your transition.

I have been with them for years now because they charge so much I can’t afford to save money to go anywhere else.
Constantly adding fees they don’t tell you in the beginning and now charging more extras because they’ve decided to change their website and charge their patients for it. There are SO many better options that are cheaper, UK based, actually respond to emails instead of leaving you a month and ill from the lack of medication.

Please go anywhere else!

Recent changes to the system caused me to lose access to my prescription and due to a glitch the reorder deadline got pushed back 3 months when my reorder deadline should have been 3 days since typing this review, all because i modified to remove a medication i didn't need and haven't ordered the first time, this also happens when I'm already out of meds, effectively leading me stranded

Utter joke of a service, and you can't even contact them for this kind of issue, im cancelling my subscription and switching to DIY, and smartway pharmacy is beginning to charge extra monthly for 'prescription' and 'ID Check', the hell am i paying 35 a month for? The privilege to pay for access?

Also they began asking for identification and the IDs are scanned by AI, even added an AI chatbot, a trans service using the tool of people who despise our existence, the response time to verification was lightning fast, very unlike of this service- because they're using an AI, if you value your privacy and abhor AI, avoid this service.

service is too expensive, and has been getting worse overtime. recently with their hub update its become a nightmare to do anything and lack of support for help. there arent any links to find help/support on the new hub website.
edit: they also added AI features, absolutely vile company

New to gender GP - Wow what an amazing service and great community! Beyond thrilled with my service.

James Morris - A Health Advisor Helped me thoroughly and was very helpful, thoughtful and kind he really explained everything to me, he went above and beyond listening to me and explaining how to use the Hub which you can access on GenderPG.com James settled my nerves from the beginning and helped me feel a real sense of satisfaction when leaving the appointment.

I highly recommend anyone thinking to start GenderGP really consider it, and request James Morris for a chat.

Many thanks GenderGP, James

Every step of the way James and Dr Helen and Gender GP as a whole have been so supportive. I am very happy with the help and ongoing support provided and look forward to continuing my transition with them.

James made my experience very comfortable and welcoming,he is very straight forward and also shows how much he enjoys his job and how the lgbt community makes his days better,he also likes oasis

These people profit off confused and traumatised people. The Webberleys are not licensed doctors, they are selling dangerous snake oil.

PLEASE do your research before you do anything ask why the main doctor had his licence withdrawn and they were in High Court. Don't put your children at irreversible risk. How they even allowed to operate if they had been strike off from company house find they link ?
How they even allowed to operate if they had been strike off from company house?
company number10323493/filing-history

I have not long started with genderGP however I have had my consultation and received my prescription. My experience so far has been great, the consultation with Meg really helped me to fully understand what the process and know the timeframe for everything, there was plenty of chance to ask questions and she was really descriptive with all of the effects and everything of taking testosterone. There is clear support on the website, and so far for me the payments have been easy and, although expensive, very worth it for the short waiting period.

felt really welcomed by megan she was super understanding and actually listens to what your saying and calms your nerves on any problems or questions you might have 🙏 on the other hand i really dont like how ai centered the whole site is. the ai hardly ever helps and whenever you want to speak to a human it usually takes days until you get a reply. i dont think ai is good on a private clinic site especially where medications and prescriptions get involved

EXTREMELY AWESOME!!! Was super nervous and run down with messing up my journey abit and thankfully GenderGP and James Morris has been extremely helpful and also delightful to organise and talk with to get on the right steps again to continue my transition and not feel alone through it :D I feel so much better after this call with him and at peace knowing everything and my account is all sorted because of this and the technical side is much less scary to me now :D thank you so much James and the rest of the GenderGP people on board :D I hope you all have a great and colourful weekend :D

James was fantastic with my meeting today. He was very accepting and although he had to ask some questions that delved into my past, he was sensitive about them and supportive throughout. Through the meeting I was able to clear any anxieties I had about starting feminisation HRT and it's made me incredibly excited to start, and be who I am.

Meg was so lovely and professional as one would expect but she was also so down to earth in her approach which filled me with confidence and made me feel like I was talking to a friend.

I had my meeting with Megan Cartwright, she was very helpful made sure I knew everything that would happen going forward and explained the answers to my questions in detail

Megan was the person hosted the session. It was very thorough and she was so kind and understanding. It was an overall amazing consultation and she was brilliant.

Mr James Morris was very helpful and informative. He was able to offer my son assistance on his transitioning.

Everything about gendergp is awesome at least from my experience. The sessions are very safe and secure, and you feel so supported and I felt I could talk about anything however small or silly it may seem.

My worries ane concerns was handled amazingly, and Megan was such a great person. Megan helped me with all my questions and concerns I had, and you was always informed on updates, even if it took a tiny bit longer for a reply, which is understandable as I can imagine they have a busy schedule.

Overall very great experience overall and very happy with how amazing the team is, and how safe and supported I felt with my interactions!