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Generator Warehouse Reviews 95

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TrustScore 4.5 out of 5

4.7

Generator Shop
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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and efficient delivery. Many people appreciate the helpful and knowledgeable staff, along with the smooth ordering process. The quick communication and prompt delivery are consistently praised, often exceeding expectations. However, some customers experienced minor issues with delivery, such as delayed arrival or damaged goods during transit. Despite these occasional setbacks, people generally found the company to be conscientious, professional, and reliable, with issues being resolved quickly and efficiently.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and prompt... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be excellent, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer service. All my questions about the generator were answered in a friendly and professional manner by Michaela. Free next day delivery was available but they delivered a day later... See more

Rated 5 out of 5 stars

Our communications and the help and service we received from this company were excellent. The item we purchased was exactly as described and was extremely well packaged. However, the two hour deliver... See more

Rated 5 out of 5 stars

Really easy ordering system ,I called before hand and found the staff to be very helpful and new their stuff, Delivered on time and the equipment is amazing 🤩

Rated 5 out of 5 stars

Fantastic service and delivery. Everything was delivered next day. Great customer service too as my questions were answered within minutes of asking.

Company details

  1. #2 of 3 best companies in Generator Shop

Written by the company

At Generator Warehouse, our goal is to provide you with the tools to make an informed choice about your home or business generator, as well as the finest and most comprehensive generator selection available on the market for all categories of generator. We’ll answer all your questions so that you’ll feel confident about the equipment we recommend. You’ll also like knowing that the price you pay will be at or below market rate. What’s more, if something goes wrong or if you are not satisfied with your generator, you won’t be left in the lurch – our team will do our best to help you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Honda generator

Excellent service and communications, prompt delivery to my address in the Scottish Islands, would recommend to anyone requiring a generator at a competitive price

9 October 2025
Rated 5 out of 5 stars

Very happy customer

Very happy customer, I had direct contact with a real person to sort out delivery (to Northern Ireland) immediately after ordering. They couldn't have been more helpful.

13 August 2025
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. All my questions about the generator were answered in a friendly and professional manner by Michaela. Free next day delivery was available but they delivered a day later at my request. Wouldn't hesitate to use this company again.

14 August 2025
Rated 5 out of 5 stars

Excellent staff

Member of staff, Micheal, made things work for us and went above and beyond when she noticed that our payment hadn't finalised.
This enabled us to get the generator for our trip.

6 August 2025

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