Geneve - Relojes y Joyas de Lujo Reviews 

463
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

We recently have been visiting the Geneve 1989 boutique during our stay in Gran Canaria and were impressed by the kindness and professionalism of the team. The genuine feedback and help on selecting t... See more

Rated 5 out of 5 stars

Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... See more

Rated 5 out of 5 stars

My husband bought a Tag watch here a couple of days ago from Sofia. What a beautiful lady who helped him choose this gorgeous smartwatch. We went back the next day & we were helped by a lovely gentlem... See more

Rated 5 out of 5 stars

It was a great expericence. Very professional staff, know the product, the client's needs. Provide post-service making personal phone calls advising on new terms and conditions that are favorable... See more

Company details

  1. Watch shop
  2. Jewellery shop

Written by the company

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

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4.9

All reviews

(463)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. My beautiful Omega watch was delivered as arranged. Sofia was really helpful and informative. I would have no hesitation in recommending buying from Geneve.

22 September 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mrs. Clarke, We really appreciate you taking the time out to share your experience with us—and we agree, Sofia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Best Service

Best Service, good price, friendly communication

9 September 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Büscher. We really appreciate you taking the time out to share your experience with us—and we are happy to hear that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Exceptional Service

Purchased a Tag Carerra watch at GENEVE VARADERO II. The gentleman that served me, Mr Sunil Choolani made the experience one I will never forget. I was made to feel more than just a casual customer and will most certainly be making further purchases.

13 September 2022
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Pearce, We really appreciate you taking the time out to share your experience with us—and we agree, Sunil is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Great service

Great service, very fast delivery

9 September 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Donoghue. We really appreciate you taking the time out to share your experience with us—and we are happy to hear that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Very helpful in finding my Longines and…

Very helpful in finding my Longines and excellent service at a briliant price. I would not use any other company for a new watch purchase.

1 September 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Guellard. We really appreciate you taking the time out to share your experience with us—and we are happy to hear that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

New Watch

Everything went perfectly

26 August 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Banahan. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experiences. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Thanks for best service, staff work amazing, thanks again

Thanks for best service ,and fast delivery your are best in market

27 August 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Ornetas, We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experiences. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

THANK YOU!

I have experienced a very professional and reliable service from Geneve Company. Pre-sale communication was very good. My particular thanks goes to Mohit, who has excellent customer care skills. (I hope the Company values well this talented young person:)
With this expertise, I would certainly consider buying from them again, when they’ll have something interesting for me.

19 August 2022
Unprompted review
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Serg, We really appreciate you taking the time out to share your experience with us—and we agree, Mohit is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Good customer service

Geneve company provided me with consistent communication and follow-ups regarding the delivery of my watch which was great.

12 August 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Nobari. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experiences. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

THE BEST JEWELRY IN SPAIN

5 STARS. I am satisfied with the service, with the products, total quality. I will always buy. Thanks. Edgard

27 July 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Nilo Gasparetto. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experiences. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Good service

Good service. Good follow up to customer to check that I had received the watch.

7 July 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Brooks. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Really good service

Really good service
Use again n agan
Many thanks

5 July 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thanks for the positive review, Mrs. Joseph! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Warmest Regards,
Geneve Team

Rated 5 out of 5 stars

TAG HEUER watch

Watch received, but unfortunately didn't fit me well. Box damaged on return, but sorted with Geneve Company quickly and refund arrived quickly as well.
Many Thanks.

1 July 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Petr, We really appreciate you taking the time out to share your experience with us. We are happy to hear that you are satisfied with your purchase experience even doe the watch didn´t fit you well. We look forward to working with you again in the future and hopefully that time we can hit the marks.
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Everything positiv

Everything positiv. Fast and polite service. Good Prices.
Thanks. I´l do it again.

22 June 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Leoff. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Very good.I’m happy finally to have my…

Very good.I’m happy finally to have my watch.Everything was very quick.

15 June 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mrs. Babich. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Excellent store and excellent service

Excellent online store, with very good prices and quality assured. Personalized attention and very professional. In addition to the variety of watches, the payment methods are very safe and varied. I am very happy with my purchase and the home delivery service.

13 June 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Montana. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Great service from Geneve with my new…

Great service from Geneve with my new Longines. Great product, at a great price, and rapid delivery across Europe - nice personal thank you message in the parcel too which made me smile. Highly recommended.

24 May 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Dunne. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Very nice watch

Very nice watch! Thank you!

28 April 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thanks for the positive review, Mr. Galvan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Warmest Regards,
Geneve Team

Rated 5 out of 5 stars

Great service.

26 April 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mr. Birch,
We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

Rated 5 out of 5 stars

Excellent

Fantastic Customer Service

13 April 2022
Geneve - Relojes y Joyas de Lujo logo

Reply from Geneve - Relojes y Joyas de Lujo

Thank you so much for your kind words, Mrs. Coneely. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team

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