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Genova Skincare Reviews 

139
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, noting significant improvements in their skin. Many people found the products to be life-changing, delivering noticeable results for various concerns. Reviewers frequently highlight the effectiveness of the scar gels, which have dramatically improved appearance, reduced pain, and eased itchiness for many. Additionally, the firming creams are highly recommended for transforming aging skin, reducing redness, and minimizing pores, with users appreciating their pleasant feel and scent.

What people talk about most

Product

People report positive experiences with the product, often describing it as efficient and effective for... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a life changing treatment for women. My décolletage area and neck area have transformed for the better over the past several months of applying twice a day. Absolutely recommended for any wo... See more

Company replied

Rated 5 out of 5 stars

I've been using the Firming Cream for a month now and absolutely LOVE it!! I'm allergic to niacinamide which is in so many skincare products these days, so finding the Firming Cream was the best! My s... See more

Company replied

Rated 5 out of 5 stars

Great cream/gel for my post-surgery scar. I read the reviews before purchasing and they were outstanding. Delivery was fast & great customer service. Bought two bottles. I highly recommend this cre... See more

Company replied

Rated 5 out of 5 stars

Thank you Genova! After taking the time to read my feedback about faulty dispensers, you proactively sent me new products, plus an extra item, at no charge. The products themselves are great, light on... See more

Company replied



Company details

  1. Health and beauty shop
  2. Beauty supply store
  3. Cosmetics and Perfumes Supplier

Written by the company

Genova Skincare is dedicated to creating a specialised line of skincare products that are expertly tailored to meet the needs of skin experiencing the hormonal transitions typical during menopause. This period often brings unique skincare challenges, and our products are designed to address these with precision and care. Our comprehensive range includes gels, serums, and creams, each infused with a blend of scientifically backed active ingredients that have been chosen for their efficacy in rejuvenating and revitalising mature skin. By focusing on these targeted solutions, we aim to restore the skin’s natural balance and vitality, helping to smooth fine lines, enhance elasticity, and improve overall skin tone. Proudly manufactured in Australia, Genova Skincare holds itself to the highest standards of quality and safety. Each of our products undergoes rigorous dermatological testing to ensure they are both effective and gentle on the skin. Our formulations are guaranteed to be non-irritating, making them suitable for all skin types, including those that are sensitive or prone to irritation. We are committed to ethical practices, including a firm stance against animal testing. This reflects our dedication not only to our customers' health and well-being but also to broader environmental and ethical considerations. By choosing Genova Skincare, you are opting for a skincare experience that not only promises but delivers visible improvements. Our skincare solutions pave the way for a rejuvenated complexion, leaving your skin looking and feeling younger, fresher, and more radiant. Discover the transformative power of Genova Skincare and embrace a skin that is not only revitalised but truly nurtured.

Beautiful skin begins here

Written by the company

Improving menopausal skin with science
At Genova Skincare, we specialise in innovative skincare solutions that are specifically formulated with scientifically proven active ingredients to effectively target the unique conditions of menopausal skin. Our extensive range, including gels, serums, and creams, is expertly crafted in Australia and has undergone rigorous dermatological certification to ensure the highest standard of quality and efficacy. Our commitment to excellence ensures that each product not only revitalises your skin but also enhances its overall appearance and feel. With Genova Skincare, you can expect to see visible improvements, leaving your skin rejuvenated and vibrant. Experience the transformation for yourself and enjoy truly remarkable results.

Free shipping for orders over $50.00

Same day dispatch if ordered before 10.00am

Same day dispatch if ordered before 10.00am
Experience swift and reliable shipping with Australia Post once your order is confirmed. Our delivery timeframe is typically between 3-7 working days, depending on your geographical location within Australia. Please note that delivery to regional addresses may take slightly longer compared to metropolitan areas. We partner with Australia Post to ensure that our products are delivered securely and promptly right to your doorstep, ensuring that each order is handled with care. Whether you are in a bustling city or a quiet rural area, we are committed to bringing our products to you efficiently.

Contact info

Promotion box for Genova Skincare

20% off for the rest of February

Get 20% off all orders over $100 during February.

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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4.5

All reviews

(139)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service so quick and easy and…

Amazing service so quick and easy and great to talk to someone Thankyou so much look forward to the results

11 October 2022
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Reply from Genova Skincare

Thanks for your review. We're sure that you'll get a great deal of benefit from the gel. Please remember to apply the gel at least twice per day. You should start to witness substantial improvement within 6 weeks.

Rated 5 out of 5 stars

The scar gel works well… I saw…

The scar gel works well… I saw significant results after 4 weeks

26 September 2022
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Reply from Genova Skincare

Thanks for your review. We're delighted that you've experienced great results in such a short amount of time. The inclusion of a probiotic ingredient in the Genova Scar Gel formula has really improved the time that results become apparent. Keep applying the Genova Scar Gel at least twice per day. Your results will only get better!

Rated 5 out of 5 stars

fast delivery

fast delivery. Product so far is great my scar has softened.

23 September 2022
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Reply from Genova Skincare

Thanks for your product review. We're delighted that the Genova Scar Gel is working so well for you. Please remember to apply the gel at least twice per day, morning and night. You're results will get even better over time.

Rated 5 out of 5 stars

Pleasantly Surprised

I was pleasantly surprised at how quickly this product worked on the scar on the top of my arm. The pain that I had been experiencing was considerably reduced and the height of the scar has lowered.

1 September 2022
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Reply from Genova Skincare

Thank you for your review. We're delighted that you're experiencing significant results over a short period of time. Please ensure that you apply the product at least twice per day - morning and night for the best results over the longer term.

Rated 5 out of 5 stars

I bought your product because I have…redness and scarring

I bought your product because I have had my lips enhanced and the surrounding skin is red and ugly also my lips have been scarred with old blisters. I got my delivery today and it feels like velvet on my lips. So soothing

21 September 2022
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Reply from Genova Skincare

Thank you for your review. We're delighted that you've started using the product and you're getting immediate relief. You'll find that your results will only improve over time.

Rated 5 out of 5 stars

This Product Does Work

The scar gel has been working well on my scar and would recommend it to others. The pump bottle also gives an adequate amount as well.

19 September 2022
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Reply from Genova Skincare

Thank your for your review. We're delighted that the Genova Scar Gel is working so well for you. We sincerely appreciate your recommendation.

Rated 5 out of 5 stars

Received the product very quickly and…

Received the product very quickly and have been very impressed with the results. My facial scarring has been minimal thanks to this product. Highly recommend.

2 September 2022
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Reply from Genova Skincare

Thank you for your review. We appreciate you taking the time to express your experience in using the Genova Scar Gel. We're thrilled to hear of your results.

Rated 5 out of 5 stars

Great product

Fast order
Fast delivery
Beautiful packaged
Creams are so smooth when applying
Leaves skin feeling perfect
I love the cream
I’m just waiting for them to bring out a night cream

5 August 2022
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Reply from Genova Skincare

Thanks for your review. We are delighted that you are loving your results with Genova Skincare products. We are always searching for product innovation within the Genova Skincare brand and will introduce new products in our range very shortly.

Rated 2 out of 5 stars

Still waiting on results

Still waiting for results

19 April 2022
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Reply from Genova Skincare

Thanks for your review. We highly recommend that the product is applied at least twice per day for the best results. We trust that you'll witness impressive results over the coming months.

Rated 5 out of 5 stars

Website easy to navigate - yes

Website easy to navigate, delivery quick and straight forward.

14 September 2022
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Reply from Genova Skincare

Thanks so much for yor review. It is sincerely appreciated.

Rated 5 out of 5 stars

Great results!

I bought this after having a mole removed on my back. There is no raised scarring after using this product. All I was left with was a very faint line- great results!

14 September 2022
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Reply from Genova Skincare

Thanks for taking the time to write your review. We're thrilled that the Genova Scar Gel has performed so well for you!

Rated 3 out of 5 stars

Consistency and patience are the key

I have been using this product for 6 weeks on my two mths old scar. I can see the scar faded abit, but still yet to be completely flatten.
It dry very quickly that you can apply makeup on top, no smell and transparent. I will continue to use it and monitor the result.

3 August 2022
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Reply from Genova Skincare

Thanks for your review Kelly. You're absolutely right when you indicate that consistency and patience are the key to using the Genova Scar Gel. We recommend a minimum use of twice per day - morning and night. Just remember that the longer you use the gel, the better that your results will become. We're thrilled that you're starting to see results within a 6 week period.

Rated 5 out of 5 stars

Great Experience! -Silicone Gel

I ordered the silicone gel for some small keloids I have on my face, and I’m really happy with it! I massaged some of the gel into the keloids twice a day for a few months. The smaller ones flattened completely, and the biggest one I have is probably 50% smaller (I expect it could flatten if I started using it again too). I haven’t used the gel in probably over six months, and the keloids haven’t grown back at all which is amazing!
The order arrived really fast as well!

30 November 2021
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Reply from Genova Skincare

Thanks for your review Rachael. We greatly appreciate the time and effort taken. We are very pleased to hear of the amazing results that you have been getting while using the Genova Scar Gel. It really is a great product.

Rated 1 out of 5 stars

Don't waste your money, doesn't work on scars!

Doesn't work on scars!

12 September 2022
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Reply from Genova Skincare

Thanks for taking the time to review the Genova Scar Gel Tony. We're very sorry that the Scar Gel has not worked to your satisfaction to date. We recommend that you apply the gel at least twice per day, being as consistent as possible in its application. We trust that by following a regular application method, your scar will be less visible, lighter and flatter than its original state.

Rated 4 out of 5 stars

I am still using this product

I am still using this product. I have given it a four star rating as I am still using this product. It may not be effective as I believed. This is because my scar is over 15 years old and may have resulted in a keloid scar.

My scar sometimes varies to dark to light and in between. I will continue to use it until it finishes. I mainly purchased this product only due to the fact that I am too busy to see a skin specialist.

6 June 2022
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Reply from Genova Skincare

Thanks for your review. We suggest that you keep applying the gel at least twice per day - morning and night. The silicone will protect the scar on top of the skin, with Vanistryl helping below the skin's surface. Please remember that consistent application to the skin is essential for improvement of the scar over time.

Rated 5 out of 5 stars

Love my product

Love my product. Super fast delivery
Really quality ingredients
Am a repeat purchaser now.

11 May 2022
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Reply from Genova Skincare

Thanks Tanya, we're grateful for your positive review. We trust that you're loving your results!

Rated 5 out of 5 stars

Unreliable reviewer

I did not apply the cream regularly so have not had much of a result.

12 September 2022
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Reply from Genova Skincare

Hi Pauline, thanks very much for your review. We'd love for you to continue using the Genova Skincare product, so that you experience the full effect of the formulation and ultimately love your results.

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