Amazing service- had an issue with the order which was down to pay pal not the seller- when I rang I spoke to a lady who answered (sorry didn’t catch her name) and also Richard and they could not have... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Perfect sports glasses from Oakley. They fit like a dream and the HD lenses are amazing. Very well packaged and great pricing. Have to say, Absolutely fantastic service from Genuine Style….. the... See more
Company replied
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As w... See more
I was very sceptical about ordering from this website . But wow very quick delivery and all genuine style. Brought theses as my daughter lost her last pair so we know what they were originally looked... See more
Company details
- #22 of 50 best companies in Sunglasses shop
- #2 of 10 best companies in Beach Clothing Shop
- #124 of 627 best companies in Clothing Shop
- #72 of 282 best companies in Fashion accessories shop
- #19 of 43 best companies in Glasses store
- #35 of 87 best companies in Outdoor clothing and equipment shop
About Genuine Style
Written by the company
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Contact info
384 Linthorpe Road, TS5 6HA, Middlesbrough, United Kingdom
- customerservice@genuinestyle.com
- genuinestyle.com
4.8
Excellent
719 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience shopping with this…
Great experience shopping with this company that I had not heard of before. The ski goggles came packaged well and in a very timely manner. No issues whatsoever.
26 January 2026
Got exactly what I asked for and was…
Got exactly what I asked for and was promptly delivered can't ask for better than that thank you
29 January 2026
Great customer service
Great customer service with clear communication and updates on deilveries. Also very reasobaly prices sunglasses!
1 January 2026
Unprompted review
Excellent product as described at an…
Excellent product as described at an excellent price. Fast and efficient delivery too.
20 January 2026
Fast delivery and really good price.
12 January 2026
There was a small delay from suppliers…
There was a small delay from suppliers but company kept me informed- so, as preorder, a few more days was no problem. Product arrived and very happy
12 January 2026
I purchased sunglasses online on…
I purchased sunglasses online on September 7th, and 20 days later, they haven't arrived. Customer service assured me I would get them this week, yet there's still no sign. Last night, I contacted them to request a refund.
27 December 2025
Unprompted review
Reply from Genuine Style
Hi, we have no record of a transaction under this name, and we would have replied to any requests for a refund. Is this review intended for us? If you have any further concerns, don’t hesitate to reach out to us directly at customerservice@genuinestyle.com and we would be happy to assist.
Kind regards,
The Genuine Style Team
Good
My mum has lost her sun glasses and I was glad to find it on Genuine Style. Received it in a few days. My mum is very happy.
27 September 2025
Reply from Genuine Style
Thank you for your review and for choosing Genuine Style! We’re so pleased we could help you find the perfect replacement for your mum. We hope she’s happy with her sunglasses, and we’d love to assist you again in the future.
Best regards,
The Genuine Style Team
Fantastic customer service
Ski goggle order turned up really quickly. There was confusion over the additional lenses. I contacted customer service got an immediate response and Richard took ownership and resolved the problem within a day or so. Refreshing to find such good service, would highly recommend!
2 December 2025
Unprompted review
Reply from Genuine Style
Thank you for your kind words and for choosing genuinestyle.com! We’re glad to hear Richard was able to resolve the issue quickly for you. It’s great to know you were happy with the service, and we hope to help you again soon.
Kind regards,
The Genuine Style Team
Super quick delivery
Your website was easy to negotiate and place an order through. From shipment to arrival we were advised of where our package was and delivery was super fast. Happy with item received.
12 October 2025
Reply from Genuine Style
Thank you for your review and for choosing genuinestyle.com! We’re so pleased to hear you found the website easy to use and that your order arrived quickly. We hope you enjoy your purchase and look forward to serving you again.
Kind regards,
The Genuine Style Team
Arrived promptly and goggles fit…
Arrived promptly and goggles fit perfectly with my Smith Helmet
14 October 2025
Reply from Genuine Style
Thank you for your review and for choosing Genuine Style! We’re glad to hear your goggles arrived promptly and fit perfectly. We hope you enjoy them and look forward to helping you again in the future.
Best regards,
The Genuine Style Team
Nice sunglasses with a good discount.
Nice sunglasses with a good discount.
Prompt delivery. Fuss free shopping. Will use again
29 September 2025
Reply from Genuine Style
Hi there,
Thank you for your review and for shopping with genuinestyle.com! We’re happy to hear you enjoyed the discount and prompt delivery. We look forward to your next visit.
Kind regards,
The Genuine Style Team
Don’t often leave a review
Don’t often leave a review, but felt I had to for GenuineStyle. Purchased a pair of Oakleys which after a short time wearing lost the nose piece. Contacted the company and they spoke to Oakley and sorted a replacement out. Great communication and support would highly recommend. Thanks
16 October 2025
Unprompted review
Reply from Genuine Style
Hi Phil,
Thank you for taking the time to leave a review and for choosing Genuine Style! We’re pleased we could help resolve the issue with your Oakleys. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.
Best regards,
The Genuine Style Team
Sunglasses purchased were exactly what…
Sunglasses purchased were exactly what we ordered and the perfect fit
13 July 2025
Reply from Genuine Style
Thank you for your review and for choosing genuinestyle.com! We’re glad to hear your sunglasses were exactly what you were looking for. We hope you enjoy them and look forward to serving you again.
Kind regards,
The Genuine Style Team
Great service, price matching and products
I found a pair of sunglasses that I was looking for. The team helped me placing my order and matched the price to another site. I got them faster from Genuine Style and would definitely buy again with them.
A big thanks to both Jenny and Richard for their help.
3 October 2025
Reply from Genuine Style
Thank you for your review and for choosing Genuine Style! We’re so pleased Jenny and Richard were able to assist you and that your sunglasses arrived quickly. We hope to help you again in the future.
Best regards,
The Genuine Style Team
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