George Browns Reviews 

My kombi engine was cheap compared to other companies. Postage was quick and efficient.
Really happy

I was looking for an item of stihl kit that was out of stock everywhere,these guys had it and I was using it 2 days later.

Great service!!

Great items at a competitive price.
Fast delivery.
Very pleased with the products.

Deal with lots of the team from sales,service and parts departments.
Excellent customer service every time, would not fault them in anyway, parts get delivered quickly and help and advice is always just a call away.

Super quick delivery, best price I could find and great communication.

On time, well packed, all good. Very pleased with AL-KO mower. Thanks.

Delivery delayed by Fed Ex and floods.
Packaging not sufficiently taped on bottom. Items could have fallen out.
Product excellent and well priced

Excellant service - from ordering to delivery jst 24 hrs

Great service ,great price

Impressive delivery very very fast great company and service 👍

Good price, excellent comms and ultra fast delivery. First time I have bought from this organisation and would happily buy again.

Checked on line placed the order and delivered as requested no problem

Excellent next working day delivery, cheapest on the Internet. Very satisfied.

Prompt delivery, although the strimmer arrived poorly packed and missing a harness.
However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the issue as quickly as was feasible. They earned the five stars - packing and dispatch would have been three!

Quick efficient service. Always polite and have my order ready and waiting for me every time. Brilliant service!!👍

Great service and price. Arrived in plenty of time and was in perfect condition

As of today 18 October, I still do not have the item I ordered on 8 October. DPD say they 'missed me' on 9 October. Yet I was at home, the door bell works, and no card left by delivery agent. Package was described as lost, and later showed as 'held at *** depot. Every day since then DPD tracking says "we will deliver to local pick-up point, and you can collect using pass which will appear here". The pass never appears. On 14 October, tracking showed the package as being returned to George Browns, However, tracking now shows the package simultaneously in three states "Being returned to George Browns; being delivered to local pick-up point; held at *** depot."
Unfortunately, for unknown reasons 4 update messages to George Browns, via the website contact form, were not picked up, which prompted initial review.
Thankfully, my initial review brought me in contact with support at georgebrowns, and since then Customer Support have been excellent and certainly earned 5*, leading me to amend my review and rating.
On 20 October a replacement item was sent for next day delivery. DPD driver recorded it as delivered to me, but GPS location was several streets away! Investigations to determine what happened to this, and presumably the original item, could take some time. To save further delay, George Browns have sent yet another replacement at their expense via FedEx today (22/10/25). This is a high value item, which has now been replaced twice because of issues at DPD, all at considerable time and extra cost. My thanks to George Browns for their perseverance.

It was first time I've ordered my sthil strimmer and it was fantastic thanks George Browns

Excellent customer service !