Blys Reviews 

2,089
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 395 reviews, reviewers overwhelmingly had a great experience with this company. People love the convenient booking system and genuinely appreciate how simple it is to schedule professional massages and beauty treatments directly at home. Clients frequently mention that the staff are exceptionally friendly, knowledgeable, and punctual, creating a truly relaxing and personalized session every time. However, some customers also noted frustration with scheduling errors, unexpected charges, and occasional poor service from certain providers. A few people experienced difficult situations where therapists showed up on completely wrong dates or failed to meet basic expectations during their appointments. Reviewers expressed disappointment when support teams offered no proper resolution for these unfortunate booking mishaps.

What people talk about most

Service

People report positive experiences with service, highlighting the smooth booking process and the convenience... See more

Staff

Reviewers highlight positive aspects of staff, noting that consumers frequently experience professional,... See more

User experience

Customers had positive experiences with user experience, frequently noting that the online scheduling process... See more

Booking process

Clients share satisfaction on booking process, frequently highlighting how extremely smooth and easy it is to... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the brilliant care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more

Company replied

Rated 5 out of 5 stars

Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!

Company replied

Rated 5 out of 5 stars

My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more

Company replied

Rated 5 out of 5 stars

Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(2,089)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

She is an excellent Nail Technician

She is an excellent Nail Technician.
Time spent well in each finger. An amazing work. Cuticles perfect.
Thank you Megan, will definitely have you back.

7 August 2026
Unprompted review
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Reply from Blys

Hi Franca, what a lovely review, thank you 💅

An amazing work and perfect cuticles is high praise, and we will pass your kind words on to the provider.

Enjoy your next set ✨

- The Blys Team

Rated 5 out of 5 stars

Easy at home massage experiences with Blys

I have been using Blys to book at home massages and the process is seamless. With young kids, it makes it super easy for me to rebook quickly and set my preferences ahead of time. For any help, the team at Blys is also super responsive.

5 August 2026
Unprompted review
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Reply from Blys

Thanks Anam! 🙏

Love that booking at home has been seamless for you, and that saving your preferences ahead of time makes rebooking quick with young kids around. Good to know the team has been responsive too. 💜

- The Blys Team

Rated 5 out of 5 stars

I would have liked to be able to…contact before 48 hours

I would have liked to be able to contact Fauzia before the 48 hours before. However, the appointment went well. I was happy with my hair and make up. Fauzia was very personable and arrived on time. I would book her again without a doubt.

31 July 2026
Unprompted review
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Reply from Blys

Hi Angie,

Thanks for flagging that you wanted to reach the provider earlier than the 48 hour window - that is useful feedback and we have noted it for the team looking at messaging timings.

It is great that the appointment itself went well, and that you were happy with your hair and make up 💫 Knowing you would book again without a doubt means a lot.

- The Blys Team

Rated 5 out of 5 stars

great massage

great massage, like the option to choose time that suits

31 July 2026
Unprompted review
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Reply from Blys

Hi Simon,

A great massage at a time that suits you is exactly what we built Blys for 🙌 Being able to pick the slot that works around your day makes all the difference.

Enjoy the rest of your week!

- The Blys Team

Rated 5 out of 5 stars

Seamless and easy to book experience

Seamless and easy to book experience. My therapist was outstanding, professional, friendly, and communicated well.

2 August 2026
Unprompted review
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Reply from Blys

Hi Irad,

We love that the booking was seamless and easy for you 🌟 It is fantastic to hear the provider was outstanding, professional, friendly, and communicated well.

- The Blys Team

Rated 5 out of 5 stars

Great way to make a booking

Great way to make a booking. Massage in the comfort of your own home. Sonya was very professional and knowledgeable. Very happy with the outcome.

3 August 2026
Unprompted review
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Reply from Blys

Hi Sue,

A massage in the comfort of your own home is exactly what we are here for 🙌 It is great that the provider was so professional and knowledgeable, and that you were very happy with the outcome.

- The Blys Team

Rated 5 out of 5 stars

great experience = punctual and…

great experience = punctual and professional

2 August 2026
Unprompted review
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Reply from Blys

Hi! Thank you for the 5-star review 🌟 We're so glad the experience was punctual and professional from start to finish.

- The Blys Team

Rated 5 out of 5 stars

Great massage and love that I can have…

Great massage and love that I can have it done at home!

3 August 2026
Unprompted review
Blys logo

Reply from Blys

Hi Alison! Thank you for the 5-star review 🌟 We're so glad you loved having your massage at home - that convenience is exactly what we're going for.

- The Blys Team

Rated 5 out of 5 stars

Kathy said that Tash is wonderful

Kathy said that Tash is wonderful

31 July 2026
Unprompted review
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Reply from Blys

Thank you so much for sharing this, Mia!

We're thrilled to hear that Kathy had such a wonderful experience with her massage. Moments like these are exactly what Blys is all about. We hope to see Kathy back on the platform again soon!

- The Blys Team

Rated 5 out of 5 stars

Very gentle and relaxing lymphatic…

Very gentle and relaxing lymphatic drainage massage. This was my first time getting this kind of massage so it was different experience but still nice. I added on a head massage and the pressure was perfect.

29 July 2026
Unprompted review
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Reply from Blys

Hi Nahema, 🌿 so happy the lymphatic drainage massage felt gentle and relaxing, even as a first-time experience for you! The head massage add-on with the pressure just right is exactly the kind of personalized touch we love to hear about. We'll pass this along to the provider on Blys who looked after you.

– The Blys Team

Rated 5 out of 5 stars

Great on demand massage app

Great on demand massage app - therapists have been good and easy to use app

28 July 2026
Unprompted review
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Reply from Blys

Thank you so much, Nic! 🧡 We're so glad to hear you've had great experiences with the providers on Blys – they truly are the heart of what we do. And we're always working to make the app as seamless as possible, so it's wonderful to know it's hitting the mark. We hope to see you booking again very soon!

– The Blys Team

Rated 5 out of 5 stars

She was very friendly and knowledgeable

She was very friendly and knowledgeable

26 July 2026
Unprompted review
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Reply from Blys

Thank you for your kind review, David! It’s wonderful to know your therapist was friendly and knowledgeable. We really appreciate your support. 💛

- The Blys Team

Rated 5 out of 5 stars

Very responsive and an easy experience

Very responsive and an easy experience! Thank you!

25 July 2026
Unprompted review
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Reply from Blys

Thank you, Lanhee! 😊 We're so pleased the experience felt responsive and easy from start to finish — that's exactly what we aim for. We hope you get to enjoy many more bookings on Blys! ✨

- The Blys Team

Rated 5 out of 5 stars

Great service

Great service

23 July 2026
Unprompted review
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Reply from Blys

Thank you for the 5 stars, Cal⭐

Great service is exactly what every booking made on Blys should feel like, so it means a lot to read this.

Wishing you plenty more relaxing self-care time ahead🌿

Regards,
The Blys Team

Rated 5 out of 5 stars

The services were great

The services were great. Thank you.

17 June 2026
Unprompted review
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Reply from Blys

Thank you, Beth. It means a lot to hear your experience was great. 💛

The Blys Team

Rated 5 out of 5 stars

The absolute best!

Again absolutely amazing. Leah listed to my concerns and needs, addressed them and left me feeling so relaxed and out of pain. Can’t wait to book again. Such a great experience!

19 July 2026
Unprompted review
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Reply from Blys

What a wonderful review! Hearing that your concerns and needs were listened to, and that you finished your booking feeling relaxed and out of pain, means so much to us. We love that this was another amazing experience! 💆‍♀️✨

The Blys Team

Rated 4 out of 5 stars

It was a good experience over all.I had…

It was a good experience over all.I had a good massage.Though i wish the therapist should have asked about the preferred areas i want more focus on.
There should be option of leg massage only too on services.

13 July 2026
Unprompted review
Blys logo

Reply from Blys

Thank you, Ayesha! So glad you had a good massage and a positive experience overall.😊

Your feedback about checking in on preferred focus areas is really valuable - that kind of personalised communication makes a big difference, and we appreciate you flagging it.

We've also noted your suggestion for a leg massage-only option - great idea, and we'll pass it along to the team. 💆‍♀️

- The Blys Team

Rated 5 out of 5 stars

Easy to book great massage

My masseuse, Maureen, was friendly and amazing with her hands. I thoroughly enjoyed my massage.

I booked in the morning for an appointment in the afternoon the same day. The booking process was very easy!

Highly recommend.

17 July 2026
Unprompted review
Blys logo

Reply from Blys

What a wonderful review, Sharna! 🙌 So happy to hear you had such a great time with Maureen and that the massage hit the mark. Same-day bookings are one of our favourite things about Blys, and it's great to know the booking process was smooth and easy for you. We hope to connect you with another amazing provider on Blys very soon! ✨

- The Blys Team

Rated 5 out of 5 stars

I had Nancy for a pedicure she was very experienced and professional

I had Nancy for a pedicure she was very professional and supportive of how to do a proper pedicure

Plus the booking process and service was easily explained

Thank you so much to Blys and Nancy it as been a great experience

Thank you

Margaret

17 July 2026
Unprompted review
Blys logo

Reply from Blys

Hi Margaret,

Thank you for your lovely review! It’s wonderful to hear that your pedicure was professional and supportive, and that the booking process and service were explained clearly. We really appreciate your kind words 💅✨


-The Blys Team

Rated 5 out of 5 stars

The best thing being able to not have…

The best thing being able to not have to leave the house and get pampered. So far all services have been amazing

15 July 2026
Unprompted review
Blys logo

Reply from Blys

Wow, thank you for the brilliant 5-star review! ✨Being able to enjoy self-care without leaving the house is exactly what Blys is all about, and it means so much to hear all your services have been amazing. Here's to many more relaxing moments at home. 💆- The Blys Team

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