So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jake was awesome! Our team really enjoy this little treat, and everyone spoke about how amazing, friendly and professional Jake was. We will ve definitely booking in again!
Company replied
My Husband and I had a great experience with Yalan. I booked her massage service as a surprise for my Husband for Father’s Day. The booking process is extremely smooth and easy and the service itself... See more
Company replied
Just had my first in-home massage and it was such a relaxing experience. Having my own music and candlelight really made it feel calm and personal. Leanne was wonderful—very professional, trustwo... See more
Company replied
4.7
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attended with an hour of ordering for a…
Attended with an hour of ordering for a last minute massage. Kind and friendly customer service. Massage was just what I needed
13 June 2026
Unprompted review
Reply from Blys
Hi!
Thank you for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
The online booking is easy and userfriendly
The online booking is easy and user friendly. The tech was professional, on time and pleasant.
12 June 2026
Unprompted review
Reply from Blys
Hi Kristen,
Thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help.
Cheers!
Reply from Blys
Hi Angela,
Thanks for your feedback. Please let us know if there's anything else we can assist. We'd love to help.
Cheers!
What an incredible massage
What an incredible massage!
Eddy was on time , very professional, worked on what I needed to fix but also was relaxing. My only negative was that I didn't book for longer !
11 June 2026
Unprompted review
Reply from Blys
Hi Laura,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Exactly what i was looking for
28 May 2026
Unprompted review
Reply from Blys
Hi Alex ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Reply from Blys
Hi Katrina,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Reply from Blys
Hi Shannon ,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Leah was professional and…
Leah was professional and knowledgeable. She massaged the pain away.
Thank you Leah!
7 June 2026
Unprompted review
Reply from Blys
Hi Raine,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Blys has sent the best masseuses'…
Blys has sent the best masseuses' several times and in different cities.
Always professional and experienced.
30 May 2026
Unprompted review
Reply from Blys
Hi Michael,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
You’d best hope you get lucky in the tombola!
Was looking for a hair and makeup provider and happily paid the full fee only to get a confirmed provider which from reviewing their portfolio was certainly not to the expected standard! If I shared their photos on here you would laugh. Obviously cancelled within 10 minutes of seeing who I had been allocated and now have the privilege of paying £14 cancellation fee for my efforts. Maybe better for massages etc but certainly NOT hair and makeup based on the draw you pay your money towards in the hope a provider who accepts is quality.
4 June 2026
Unprompted review
Reply from Blys
Hi Amanda,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to better understand your concerns.
Upon review, we can see that the booking was placed from your end without selecting a preferred independent provider and was made available to nearby providers working with the platform. As a result, the booking was accepted by an available provider. Because a specific provider was not selected during the booking process, the assigned provider may not have fully aligned with your personal preferences or expectations.
While placing a booking, clients have the option to select their preferred or favourite providers. When a preferred provider is selected, the booking request is sent only to them, and only they will be able to accept the booking, helping ensure a better match for your needs. With this option, clients can review provider profiles, reviews, and portfolios beforehand and place a booking with the provider they prefer.
We would also like to clarify that all providers on the Blys platform are carefully screened professionals who meet requirements to provide the service. However, we understand that services such as hair and makeup are highly subjective, and individual preferences may vary.
Regarding the cancellation fee, as the booking had already been confirmed by the provider, the applicable charges were applied in line with the Client Cancellation Policy. If you have any concerns regarding a bookings, we are always here to review the situation and explore possible options and assistance.
If you feel comfortable, we would also welcome the opportunity to discuss your experience further. Please feel free to reach out to us at hello@getblys.com, as we are always looking for ways to improve the client experience.
Regards,
Blys Team
Great experience- easy to book provider…
Great experience- easy to book provider and seemless process. Highly recommend
3 June 2026
Unprompted review
Reply from Blys
Hi Rhiannon,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Charged me without confirmation - complete waste of time
Absolutely terrible experience. I waited for two full days trying to get a booking confirmed and received no response whatsoever. After all that time chasing them, they finally "confirmed" an appointment for a day that didn't even work for me — completely ignoring my availability. To make matters worse, they still charged me despite never properly confirming the booking in the first place. No communication, no accountability, and money taken without a valid confirmed appointment. Would not recommend to anyone. Avoid.
28 May 2026
Unprompted review
Reply from Blys
Hi Seyed,
Thanks so much for your feedback. We're so sorry to hear that you haven't had the best experience.
We'd love the opportunity to get to the bottom of what has happened and to find a resolution for you.
If you could please send us an email at hello@getblys.com, it would be greatly appreciated.
Look forward to hearing from you.
Warmest,
Blys Team
5/5 stars!
Super friendly, explained the benefits during & allowed for any questions I had.
1 June 2026
Unprompted review
Reply from Blys
Hi Melody,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Easy to use
Easy to book but thorough in all the questions needed to find the right person for your request. Will 100% use Blys again
1 June 2026
Unprompted review
Reply from Blys
Hi Helen,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
My mum loves her Blys massage!
My mum, who lives in an aged care home, receives a massage from a Blys therapist every three weeks. On the weekend, when I asked her how last week's massage went, she was full of praise for her therapist - a perfect balance between kindness and gentleness, and a very satisfying, professional remedial massage. Mum is just delighted at the treatment she receives.
29 May 2026
Unprompted review
Reply from Blys
Hi Kris,
Thanks for sharing your feedback. Glad to hear that your mum loved her experience and is delighted with the treatment she receives. Hope to see her again soon.
Cheers! :)
Dave is my cousin
Dave is my cousin. He has Dementia Anastasia was great with him. We are planning a once a month massage. Thanks 🙏
28 May 2026
Unprompted review
Reply from Blys
Hi Tom,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Professional ontime and would highly…
Professional ontime and would highly recommend the service
31 May 2026
Unprompted review
Reply from Blys
Hi Lisa,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
Reply from Blys
Hi HT,
Thanks for sharing your feedback.
Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)
Great massage
The therapist was great. Quick to respond and very good at her craft.
26 May 2026
Unprompted review
Reply from Blys
Hi Justine,
Thanks for sharing your feedback.
Glad to hear that you loved your experience. Hope to see you again soon. Cheers! :)
Great lymphatic work
Great lymphatic work! I really appreciate the concern, politeness and professionalism of Mr. Geomin's work.
27 May 2026
Unprompted review
Reply from Blys
Hi Suzanne,
Thanks for sharing your feedback. Glad to hear that you loved your experience. Hope to see you again soon.
Cheers! :)
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