Luna Physical Therapy Reviews 251

I was grateful for the experience that I had with Celina Shelton, who was a physical therapist with a company called Luna at home Physical Therapy. I have never experienced quite the high quality of care that Celina gave to me and my husband and now my granddaughter. What makes Celina stand out most is the intense interest in ensuring that each of our physical problems was remedied by her attention to detail in working with us. She went above and beyond by bringing outside items that she felt would help us at our own cost. She was so dedicated to our recovery that I considered her to be a lifelong friend and confidant. Anyone that is lucky enough to get Celina to be their therapist is going to be truly blessed. Glenna Randolph

Luna decided to add $7.50 for meaningless, frivolous "concierge services" such as mileage for the therapist that the therapist does not receive among other "services" such as "weekend availability" but they never answer their phone. Luna pockets that money. If the patient refuses to pay, the cut him or her off regardless of whether they are Medicare. This is extortion.

I went without much needed PT for a week because I couldn’t get Luna to send anyone out. I appealed to them several times to no avail. If you can use someone else do. When a therapist did come he was great but I only had two appointments with him because he was leaving for another job. My recovery has been delayed due to the lack of therapy. Luna is useless in my opinion. Find someone else.

Excellent, very skilled physical therapist!

Justin was a very knowledgeable therapist. He was very personable and helpful. He gave me several pages of exercises to continue doing.
If I need physical therapy again, I would like to see him again.
Luna was very organized and coordinated the visits well.

Ashley is extremely experienced and can zero in on the problem quickly and efficiently.

The company is a person and she's just fine

I have a very dependable thorough therapist that is really trying to further my improvement and giving me exercises to help along with it

I have been looking for a way to get physical therapy in a private setting as most physical therapist offices are group settings. I met Gray from Luna and he is exactly what I'm looking for. He's very patient and understanding and works with you at your pace. I don't mind doing the workouts or the exercises because of the way he presents it. And he usually has a joke when he comes to see me

They are really on the ball. My therapist, Harshil, is very helpful and informative.

Rick, my therapist is excellent at what he does. He is extremely knowledgable and shows a concerted interest in helping his patients to heal.

Alex our Physical Therapist is outstanding! Luna has been great from the outset, and highly recommend them to all!

Would not recommend to my worse enemy. THEY STOLE MONEY OUT OF MY ACCOUNT, THEY MAKE YOU PAY EVEN IF THEY DIDNT PROVIDE SERVICE, STAY AWAY!!!! BE AWARE, SCAM SCAM SCAM . Trying to deal with them is worse than dealing with PlayStation, stay away

Mitch is a great therapist. He is always on time. I am very happy with him.

This company is not professional, organized, or clear on what a client can expect. They were very responsive to taking my mother as a client but not in helping her. After a month of waiting told her they don't have any PTs and dropped her. They should have known this from the beginning. A manager (finally got thru to one after 2 days of waiting for a call back, and several calls to them to followup on the callback) said we should have been told that there was very little chance we'd get a PT, but we never were until the 4th phone call at 4 weeks. She did apologize for my frustration - but not for the lack of customer care. I am frustrated because of the time and energy lost getting my mother help. I would not recommend using this organization.

I see improvement in my physical health. Experiencing less pain and feel couple of more sessions will be valuable. Thank you
I am happy with my technician and her focus and attention.

Consistently excellent. I am improving day by day

Because I start recovering more quickly with my therapist and he is doing great over all with my need.

Evelyn is excellent and helpful.